Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Mehr ansehen
Unternehmen hat geantwortet
I never leave reviews but I just had to, considering the helpfulness of the team!! I ordered for this Eid and my outfits had arrived. There was a slight issue with my order and the team were able... Mehr ansehen
Unternehmen hat geantwortet
I’ve shopped from Filhaal many times, every single dress I’ve ordered has been amazing and I always get compliments when I wear them. Customer service from Filhaal is also great, they communicate we... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Kontaktinformationen
102 Queens Road, HX1 3XY, Halifax, Vereinigtes Königreich
- 07983133698
- support@filhaal.com
- filhaal.co.uk
4.0
Gut
188 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Return cannot be found
Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still they are of absolutely no help. Disgusting service, how am I being made to still pay for something that’s not in my possession anymore.
19. Mai 2026
Bewertung ohne vorherige Einladung
Worth buying it
Very beautiful dress, exactly as shown on pictures, beautiful stitching, 1st one delivered on time, 2nd one bit late but excellent customer service so satisfied, will buy again thunb up
26. Februar 2026
I just can’t get enough of their…
I just can’t get enough of their clothes only problem is they sell out so fast which is a disappointment, but nevertheless the collections are so unique and beautiful & well picked out.
27. Februar 2026
Bewertung ohne vorherige Einladung
Poor service for such expensive clothing
27. Februar 2026
Antwort von Filhaal Clothing
Hi,
We’re sorry to see a second review regarding this matter. As with the previous review, we have not received any recent correspondence outlining an issue we can investigate.
We always encourage customers to contact us directly so we can review and resolve any concerns promptly. Please feel free to email our support team with your order details and we’ll be happy to assist further.
Filhaal
Antwort von Filhaal Clothing
Dear N/A,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great outfits and fast delivery
Great outfits and fast delivery. Prompt response when contacted. Could do with a bit more and regular stock online but apart from that I highly recommend purchasing from here. 👍🏻
4. Februar 2026
Antwort von Filhaal Clothing
Dear Ali,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Antwort von Filhaal Clothing
Dear Henna,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Honestly amazing customer service place…
Honestly amazing customer service place an order received in a few days stunning outfit quality price all on point
14. Januar 2026
Antwort von Filhaal Clothing
Dear customer,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
It’s not like shown in the picture
It’s not like shown in the picture. Not worth the price.
14. Januar 2026
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Extremely beneficial
Extremely beneficial. The content is of high quality and requires no further adjustments.
16. Dezember 2025
Antwort von Filhaal Clothing
Dear Meeta,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Won’t be ordering from Filhaal again!
Dispatch and delivery period took a very long time, almost three weeks!
Very disappointed when the item did finally arrive as it did not look anything like the images online and quality was very poor.
Refund process is long winded and confusing. They require you to email them to request a refund but they take several workings days to respond. They expect you to include the refund form but this is not provided in the package nor attached to their emails or available on their website. Overall, an unpleasant shopping experience with Filhaal
28. Oktober 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Antwort von Filhaal Clothing
Dear Nooran,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Gorgeous purple outfit
The outfit was lovely.perfect fit for me. Arrived in two working days
10. Oktober 2025
Antwort von Filhaal Clothing
Dear Ra’ed,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Many items on website are non-…
Many items on website are non- refundable but listings state otherwise.
Please email or text them before purchasing
16. September 2025
Antwort von Filhaal Clothing
Hi sorry to hear of your experience, please note all our items are applicable for a refund, please kindly contact us on support@filhaal.co.uk so we can assistance you further.
- Kind regards
Filhaal
I always have a great experience with…
I always have a great experience with Filhaal.co.uk.
The customer service team is polite and handle delivery and returns efficiently.
24. August 2025
Antwort von Filhaal Clothing
Dear NJ,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
You have to be particular and attend to…
You have to be particular and attend to details, why did you send me without sleeve lining when you sell inclusive? I had to mention and even after that your response was nil, i had to remind, this is highly unsatisfactory. You had the sleeve lining so it should have been sent with the order.
All orders should be checked before posting
21. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
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