FabFitFun Bewertungen 3’747

I used to be a member of fab fit fun and canceled - I loved the items at the time. I resubscribed this year and it has been TERRIBLE. The items are such low quality. I ordered an add on so I could get a matching sweat suit, when they arrived the fit was so absolutely terrible and ugly that I would never wear them. I was not given a return option nor a refund, despite never asking for one in the past. I am now having to work with my credit card company about it. This is disappointing quality and just terrible service. I will cancel my subscription and post on social about this. We can all see the company going downhill before our very eyes, despite the increasing prices. Completely disrespectful company values.

I have tried to cancel any membership I may have with this company, tried through their website, phone, facebook chat and email. All were a failure are the company does not allow me to log in let alone cancel. In facebook chat they reported me as going against the community standards and was put on suspention for 7 days. Nice company to deal with, NOT! I have been spam and ripped off. The merchandise I received was absolutly junk, more dollar general stuff.

I just cancelled my subscription after 7 years. The rising price was the reason I needed it canceled. It went up more than 50$.

I love when my FabFitFun box arrives! It’s so fun to pick from quality products and anticipate their arrival on my doorstep! My most recent order included a suave, classy purse style backpack, beautiful salad serving utensils, a coach necklace, perfume spray and sponge among other goodies! I highly recommend treating yourself or giving this as a gift to a special person in your life!

Can I give them zero stars?

Products are cheap, uninteresting and have inflated prices. Customization is limited and the “fit” is in name only.

Customer service is mostly AI and designed to be unhelpful. I’m stuck in a package deal and extremely dissatisfied. Don’t try this

Fast and pain free customer service. The follow up too.

Customer service was easy to navigate and they were quick to respond. I received my missing item days after my initial inquiry.

I cancelled my order and subscription within an hour, a month later a box arrives with nothing worthwhile, like a journal! They don't take returns Horrible experience and zero customer support DONT try FabFItFun!!! its just junk

I signed up for a trial starter box of FabFitFun and never received it. Then was charged for a seasonal box without authorizing the membership. I reached out to find out they had an address from 7 years ago that I had signed up with and never proceeded with membership despite me giving my correct address for the trial box. The agent sent me a replacement starter box with useless items, I donated them to Goodwill because who needs a crummy hat and candle? No way this has anywhere near the value they claim. The agent asked if wanted a credit towards my next box or to cancel, I asked to cancel.

Guess what? They did not cancel. Now I’ve been charged $85 again for a box of absolute garbage. I reached out and they said “too bad” and offered “points” as a resolution to this fraudulent charge.

Do NOT waste your money. The products are trash and the customer service is even worse.

I used to be a FFF member years ago but canceled and decided to go back. I absolutely LOVED my choices and picks! If you haven't tried FFF or even stopped and your thinking about coming back, DO IT. You won't be disappointed!

Only sent 1/2 the items, naturally the cheaper items. And they will not respond to emails.

They renew your membership almost two months before it expires - crazy! I had two out of four boxes have issues with missing items, hassle to follow up on. I decided I didn’t want the next annual subscription not realizing i was already charged as I canceled before the new year started. My Amex was charged which I thought was a mistake so I protested it. Amex found for them since I didn’t cancel in time - fine, totally get it, the kicker is I’m locked out of my account (going on 3 months now) and they have the money I was charged. It’s a hassle to also keep up with the selection process too…I’m too busy. Some people clearly use this as a social outlet but it’s not the outlet for me. Hopefully this gets resolved soon but will never again do this.

Love love love this! I look forward to my box every few months and great products that I have come to love and would have never tried otherwise

I had an issue with one of the purchases snd FABFITFUN took care of it as soon as possible.

I am a lover of FFF; I recently joined annually last year; previously I was a seasonal member. I like the annual membership much more. Not only do I get the pick of the products first, I don’t have to worry about being billed every season though I have been adding on additional’s & add on most times. I think the quality of their products they choose is great. I was disappointed a few times by scents not being strong enough or good to my taste. But that’s variety I suppose. I recently became a Content Creator @Apolez3 Ig; @Apolez03 Tt; @Apolez3 Yt… I plan on putting FFF boxes up soon… Apolez aka Arlene Oh & been loving the community forum participating in gift & card stuffer exchanges & fun games within the forum; a great place to be; have to have a membership to get in the forums. Ps. I also had an issue a time or two and personally, was given great solutions!! -With friendly service.

There are not many bright spots in life these days. It’s wonderful to have this little box full of delightful surprises to come I to your life every couple weeks. I have enjoyed my years with FabFitFun.

It is literally the worst. I like the products but the customer service team sucks. They get busy or distracted people by not removing items items from your cart. They automatically charge you and somehow that is legal.
I cancelled my subscription to a toning shampoo that I really didn't even want but couldn't figure out how to cancel just that. When I did finally cancel that, I was charged again next month and they told me I am still active. It's just a huge consumer money pit.

They are not transparent, they trick you into adding things in your box that cost more. They don't eply to emails- basically a bait and swith BS company that relies on frustrating customers and keeping the money. how they are in business is beyond me- NOT WORH IT. most of the crap is just that- crap. and i have given them chances over the years- just crap.

I made a dumb and very costly mistake while ordering from the seasonal add on. Chris in customer service was extremely patient, understanding, and helpful to fix MY flub. Top notch care from customer service.

I accidentally ordered an annual subscription
( by putting the annual subscription in my cart. To check the price with tax and shipping and all of that, Turns out if you do that, it just automatically purchases it) so I emailed in asking how to cancel it? Well… I did end up just keeping the annual subscription. But they did a great job explaining things. But it would have been a hassle as they explained I would have had to cancel the annual subscription, and made a whole new email and then to go back to get the seasonal box instead of them just resetting my current accoun. Anyways.. I feel they did do a great job over all. 👍🏼