Total satisfaction on ordering my eye glasses from Eyelation. Your Sales associate Ms Jackie helped me at every turn in researching the best selection that suited my needs. Note: Received order i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I thought it was nice that you came to the job site to give us our eye examination. without having to take time off work for an appointment. It was also nice to have more frames to choose from. It wou... Mehr ansehen
The technician assisting me with my order was very helpful and knowledgeable. She walked me through each step and provided great recommendations. Glasses were delivered in a timely manner. I am satisf... Mehr ansehen
Unternehmen hat geantwortet
-It took 3 weeks for my order to ship. -the kiosk at my employer froze up and I could not complete my order. -I completed my order on my office computer. A kiosk is really not needed. It’s much... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Eyelation Technologies Inc.
Vom Unternehmen geschrieben
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Kontaktinformationen
8525 W. 183rd Street, 60487, Tinley Park, Vereinigte Staaten
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
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Das haben sich andere Leute angesehen
The staff were very friendly and…
The staff were very friendly and knowledgeable and answered all my questions. They also helped me find a great pair of new safety glasses.
12. Juni 2026
Antwort von Eyelation Technologies Inc.
Hello Jennifer,
We are so glad to hear that our team was friendly, knowledgeable, and able to answer all of your questions. It is wonderful to know they could assist you in finding a great new pair of safety glasses. Thank you for sharing your positive experience with us!
-Team Eyelation
It took more than a month and I’m not…
It took more than a month and I’m not receiving my glasses yet.
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Lorena,
Your glasses were delivered on 10/27. We hope they work well for you!
-Team Eyelation
I got my glasses real quick.They fit…
I got my glasses real quick.They fit real nice with no adjusting. I normally wear my contacts but i can wear them every day.
14. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Marjorie,
We are happy to hear that your new eyewear arrived so quickly and fits perfectly without any adjustments. We are glad you enjoyed your experience and appreciate you sharing how comfortable they are.
-Team Eyelation
My appointment to get safety glasses…
My appointment to get safety glasses was September 17 i was told approximately 2 weeks as of today October 25 I still have NOT received them. I called last week about not receiving them and the m an I spoke with could only tell me that he only pops the lenses into frames. When they were ready and sending them I would receive an email conformation. I did receive an email the following day stating they were waiting on frames from the manufacturer. Im definitely not impressed with Eyelation. Hopeful that my company will return to RX optical. Several people at my company have had issues getting their safety glasses from Eyelation also with the fit of frames and lens orientation of bifocal being off for there use. I do not recommend if you dont have to use them, choose another retailer.
17. September 2026
Antwort von Eyelation Technologies Inc.
Hello Kimberly,
Thank you for your feedback. Your order has been shipped. Please tell your other employees we offer a 30 day remake/ refund or exchange policy from the day of delivery. Please reach out to our customer care team at 888-308-4703 or email questions@eyelation.com. We will send a return label to make the process easier.
We hope your glasses work well for you.
-Team Eyelation
The people who came to my place of…
The people who came to my place of employment to help me get what I was looking for were very helpful.
15. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Christian,
We are so pleased to hear that our team members provided such helpful assistance directly at your workplace. Thank you for sharing your positive experience and for letting us know we could help you find exactly what you needed.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Zachary,
We are thrilled to hear that you enjoyed our helpful team, wide variety of eyewear options, and quick turnaround times. Thank you so much for sharing your wonderful feedback with us!
-Team Eyelation
Very good safety glasses and prescription was perfect
Very good safety glasses and prescription was perfect.
14. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Jesse,
We are thrilled to hear that your new safety glasses are working out so well and that the prescription is absolutely perfect for you. Thank you for sharing your wonderful feedback with us!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Alonzo,
We are glad you enjoyed your experience with our eyewear. Thank you for sharing your positive feedback with us.
-Team Eyelation
it was very timely and easy to pick
it was very timely and easy to pick - I wish there was some help provided to pick the glass.
15. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Ekta,
We are glad you enjoyed the quick process. We will work on providing better assistance with selecting our frames.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Robert,
We thank you for your feedback. Your order placed on 10/05 was delivered on 10/16. Normal delivery times are 10-14 business days. You did receive them earlier than expected. We hope they work well for you!
-Team Eyelation
Did not like my first order,received a…
Did not like my first order,received a new pair that I was very pleased with.
13. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Donald,
We are glad you enjoyed your experience with the replacement. Thank you for your feedback, and we are happy we made things right.
-Team Eyelation
Still haven't received my order.
21. Oktober 2026
Easy to order,greatest Eyelation experience selections
Easy to order,great selections
22. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello David,
We are so happy to hear that you found the ordering process simple and enjoyed our wide variety of choices. Thank you so much for sharing your positive feedback with us!
-Team Eyelation
Convenience with many choices
Convenience of having eyelation at my work place and providing many selections of safety glasses. Also, the technician was very knowledgable.
13. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Ivonne,
We are so pleased to hear that having our services right at your workplace was convenient for you and that you enjoyed our wide selection of safety eyewear. It is also wonderful to know that our technician provided such knowledgeable assistance during your visit. Thank you for sharing your positive experience!
-Team Eyelation
I never received my safety glasses that…
I never received my safety glasses that I paid for. I spent over $200 for these and still do not have them.
23. Oktober 2026
Easy to do while I’m working my normal…
Easy to do while I’m working my normal schedule time
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Daniel,
We are so glad to hear that our process fit so seamlessly into your busy work schedule. Thank you for sharing your wonderful feedback with us!
-Team Eyelation
Well when i went to go get my eyes…
Well when i went to go get my eyes examined the lady did not want to give me an eye exam and instead said for me to get my prescription information from my doctor. While my coworker received an eye exam from the guy that was taking care of her. My other coworker even had the guy pay for her glasses. The lady that was taking care of me didn’t even take tap pay so i had to walk all the way back to my locker for $1. One dollar!!! Then i ask for a tracking number after giving my prescription information online and waiting forever to receive a tracking number. My other coworkers were wearing their glasses this week and here i am waiting for mine.
23. Oktober 2026
Quick
Quick, easy and convenient for the people who work with the company. Specially for the people who have prescriptions glasses.
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Liza,
We are glad you enjoyed your experience with our quick and convenient process. We are happy to hear that our service works so well for those who wear prescription eyewear.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Bridgette,
We are so glad to hear that your ordering process was seamless and straightforward. Providing a hassle-free experience for our customers is always our top priority. Thank you so much for the wonderful five-star feedback!
-Team Eyelation
My glasses are really cool.
My glasses are really cool.. way better than I thought... thank you.. keep up the good job...
13. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello William,
It is wonderful to hear that your new glasses exceeded your expectations and that you are enjoying their stylish look. We truly appreciate your kind words and support, and we will certainly keep up the hard work to deliver great products.
-Team Eyelation
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