Total satisfaction on ordering my eye glasses from Eyelation. Your Sales associate Ms Jackie helped me at every turn in researching the best selection that suited my needs. Note: Received order i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I thought it was nice that you came to the job site to give us our eye examination. without having to take time off work for an appointment. It was also nice to have more frames to choose from. It wou... Mehr ansehen
The technician assisting me with my order was very helpful and knowledgeable. She walked me through each step and provided great recommendations. Glasses were delivered in a timely manner. I am satisf... Mehr ansehen
Unternehmen hat geantwortet
-It took 3 weeks for my order to ship. -the kiosk at my employer froze up and I could not complete my order. -I completed my order on my office computer. A kiosk is really not needed. It’s much... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Eyelation Technologies Inc.
Vom Unternehmen geschrieben
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Kontaktinformationen
8525 W. 183rd Street, 60487, Tinley Park, Vereinigte Staaten
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4.1
Gut
10'325 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Son de muy buena calidad los recomiendo
15. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hola Yudith,
Gracias por tu reseña del producto; siempre es un pla
recibir comentarios positivos. Esperamos que estés disfrutando de tus nuevas gafas de seguridad.
—Equipo Eyelation
Helpful Associate
Associate took the time to help me pick the best frame for progressive lenses.
15. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Shane,
We are glad you enjoyed your experience. We appreciate our team helping you select the perfect eyewear for your needs.
-Team Eyelation
-It took 3 weeks for my order to ship
-It took 3 weeks for my order to ship.
-the kiosk at my employer froze up and I could not complete my order.
-I completed my order on my office computer. A kiosk is really not needed. It’s much easier to use a desktop computer.
-frame selection is limited. No familiar name brand options available like Wiley X
-additional lens options such as transitions are too expensive.
26. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Jason,
Thank you for taking the time to share your detailed feedback with us. We appreciate your patience regarding the three-week shipping delay and the technical difficulties you experienced with our workplace kiosk. It is helpful to know that you found our desktop website much easier to navigate. We are currently reviewing our kiosk software to prevent future freezing issues. Additionally, we are sharing your comments regarding our limited frame selection, the desire for specific brands, and the pricing of our lens upgrades with our product team to help us improve our future offerings.
-Team Eyelation
It was quick informative and the lady…
It was quick informative and the lady was amazing with directing me through the process
14. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Jaylen,
We are so glad to hear that your experience was quick and informative, and that our team member was able to guide you seamlessly through the entire process. Thank you for sharing your wonderful feedback!
-Team Eyelation
Need more frames to choose from so…
Need more frames to choose from so disappointed in the selection of eye protection
26. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Kathy,
Thank you for your feedback. We are actively working to expand our protective eyewear selection to offer more variety. We can only offer what your company approves.
-Team Eyelation
The amount of time it took for the…
The amount of time it took for the order to be received.
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Gerald,
We appreciate your feedback regarding our delivery speed and will work to improve our shipping times.
-Team Eyelation
received glasses with a higher power on…RIGHT
received glasses with a higher power on right side , also looks like the progressive bifocals extend up towards top
16. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Ed,
We are so sorry to hear that you are having vision issues with your new glasses. It appears you have taken advantage of our 30 day remake policy and a member of our team is working with you to resolve the issue. Thank you for your patience as we work together to find a solution. We want you to be 100% satisfied.
-Team Eyelation
It was easy
It was easy, convenient, well organized, & met all my needs regarding a new pair of safety glasses.
16. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Paul,
We are thrilled to hear that your experience was straightforward, hassle-free, and structured to perfectly accommodate your requirements for a new pair of protective eyewear. Thank you for sharing your wonderful feedback with us!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Burt!
We are absolutely thrilled to hear that your new glasses are working so well for you. Thank you so much for taking the time to share your wonderful feedback with us!
-Team Eyelation
Great Customer Service
The technician assisting me with my order was very helpful and knowledgeable. She walked me through each step and provided great recommendations. Glasses were delivered in a timely manner. I am satisfied with my selection and the lenses.
12. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Fernando,
We are thrilled to hear that you had such a wonderful experience with our team member. It is great to know that her guidance and suggestions were helpful to you throughout the process. We are also pleased that your new eyewear arrived promptly and that you are happy with both the frames and the lenses you chose. Thank you for sharing your positive feedback!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Denver,
We are so glad you had a great experience with us. Thank you for your review.
-Team Eyelation
Fantastic job
13. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello James,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
good glasses
14. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Joey,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
It worked well.
14. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Robert,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
ordering experience
I like I was able to use the 3d preview to see how the glasses would fit.
15. Oktober 2026
Antwort von Eyelation Technologies Inc.
Maryuri,
We are glad you enjoyed your experience using our virtual fitting tool to find the perfect pair of glasses. Thank you for this positive feedback.
-Team Eyelation
I wish there was a way to compare…
I wish there was a way to compare glasses and add-on prices before adding to the cart.
Other than that, the ordering process was fairly easy.
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello!
We appreciate your feedback about our ordering process. We understand that comparing frame and lens upgrade costs beforehand would be helpful, and we will share this idea with our development team.
-Team Eyelation
Very easy to order
This was a really nice way to order work glasses,they came to my work, Jessica was very nice & very easy to work with in helping me choose glasses....
23. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Karen,
It is wonderful to hear that the mobile service at your workplace was convenient and that you received such helpful, friendly assistance while selecting your new glasses. Thank you for sharing your positive experience!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Joe,
We are absolutely thrilled to hear that your new safety glasses fit your needs perfectly. Thank you so much for sharing your wonderful feedback with us!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Drew,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
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