Ordered from these guys a couple times and never had an issue. Until a few days ago, I did have an issue. I reached out to Customer Care and Arra was absolutely superb to deal with. The mistake was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought Artisan Key83 Mid XXL. Arrived next day and well packaged. Easy to use website with nice features. Good to see a UK based vendor selling esports gear.
Bought 2 Artisan mousepads, plenty of mouse skates and grip tape from EsportsGear.uk, never had any problems with them. Products are fairly priced (especially when you consider stuff like the Art... Mehr ansehen
Unternehmen hat geantwortet
So I was researching mouses and saw lamzu was quite popular, and went to Esports Gear to buy one. Honestly felt abit risky buying from here as its unknown to me. However the customer service was on po... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gear For Gamers.
Kontaktinformationen
Vereinigtes Königreich
- www.esportsgear.uk/pages/help
- esportsgear.uk
4.8
Hervorragend
446 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I got what I ordered
I got what I ordered, it arrived earlier than I expected & it arrived well packaged & in good condition.
26. Oktober 2022
Antwort von Esports Gear
Hey Keith,
Thanks for taking the time to drop us a review, much appreciated :)
Very happy to hear your EG experience was a good one, enjoy the new gear.
Thanks again and take care!
Billy
Ordered a few times and always deliver…
Ordered a few times and always deliver quick. Thanks guys.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Daniel
Thanks for taking the time to drop us a review and for your continued support, very much appreciated!
Very glad to hear your orders have been landing with you quickly, more time to enjoy the new gear! :)
Thanks again and take care.
Billy
Good overall experience
Price was good, ordering easy and delivered on time. Very satisfied.
5. Oktober 2022
Antwort von Esports Gear
Hey Susannah
Thanks very much for dropping us a review, always appreciate the feedback :)
Enjoy your new gear and take care!
Billy
Fast Delivery
Fast Delivery, got everything that it said on the box - great experience.
30. September 2022
Antwort von Esports Gear
Hey Ben,
Thanks for taking the time to leave us a review, very much appreciated :)
Very glad to hear you had a good EG experience and enjoy the new gear!
Thanks again and take care.
Billy
Always delivered on time! Perfect service
Always delivered on time!
Owner has a discord group where he's really active and helpful so communication is tip top!
This site has now become my go to vendor whenever I need some peripharels.
1. September 2022
Antwort von Esports Gear
Hey Ashley,
Thanks for taking the time to leave a review, always appreciate the feedback :)
We very much appreciate the glowing review, it's always a priority at EG to ensure we are available to customers for enquiries or even just to chat :)
Thanks again, enjoy the new gear and take care!
Billy
Tiger ICE skates
Tiger ICE skates for Razer viper 8k, quite a premium price for a not so new mouse.
21. September 2022
Antwort von Esports Gear
Hey Vicehanan,
Thanks for the order and for taking the time to leave a review — we appreciate all customer feedback; the good parts and the not-so-good parts! :)
Regarding your order: As the skates are a third-party accessory, the price is not linked to the age or value of the mouse. Whether it's a brand new model or a few years old, the manufacturer provides a flat, competitive price across its ICE range.
When weighing up our offering on this product and comparing it to other authorised UK/EU retailers, we feel our £8.99 price which includes postage, packaging, installation support, and has remained the same throughout the recent global price hikes, is a fair one.
I hope this helps and hopefully, the skates have breathed some new life into your mouse!
Thanks again and happy gaming,
Mark
Fast service and good prices
Fast service and good prices. Communication on deliveries was excellent. Slight confusion with order of 2 items being delivered separately but got notifications for their arrival etc without issue.
15. September 2022
Antwort von Esports Gear
Hey Harvey!
Thanks for taking the time to drop us a review and sharing your EG experience.
Apologies for the confusion, we do have rare occasions when products are shipped from different locations, however we do try our best to ensure the customer is kept in the loop when this happens. So we are glad to hear that your gear arrived with you safely :)
Thanks again, enjoy the new gear and take care!
Billy
Customer service is great
The keyboard work fine, has a bit of springy sound when typing. I have a problem with remapping the key, the customer service was great. So 5 stars.
15. September 2022
Antwort von Esports Gear
Hey Nora!
Thanks for getting in touch and leaving a review, very much appreciated :)
Glad your keyboard is in working order, if you do have any issues then please get in touch and our team will do their best to get you sorted out :)
Thanks again, enjoy the new gear and take care.
Billy
Fast delivery
Easy purchase - wide range of key switch types - fast delivery - good emails - well packaged.
26. August 2022
Antwort von Esports Gear
Hey Dave!
Thanks for dropping us a review, much appreciated!
Very happy to hear about your EG experience and even happier that you've had a great one :)
Thanks again, enjoy your new gear and take care!
Billy
Love my keycaps!!
Love my keycaps!!! They are so pretty and came in beautiful packaging. Delivery was quick and no issues
13. Juli 2022
Antwort von Esports Gear
Hey Beth!
Thanks for taking the time to leave us a review, much appreciated!
Great to hear your gear landed with you safely and you're loving your new keycaps. Enjoy! :)
Thanks again and take care.
Billy
Antwort von Esports Gear
Heya!
Very much appreciate you taking the time to leave us a review.
Very glad to hear your gear has arrived with you safely and matches what you were looking for.
Thanks again, enjoy your new gear and take care!
Billy
Got my keyboard the next day
11. Juli 2022
Antwort von Esports Gear
Hey LC!
Thanks for stopping by and leaving us a review, very much appreciated!
Very glad to hear that your gear landed with you safely. Enjoy! :)
Thanks again and take care.
Billy
Antwort von Esports Gear
Hey Patryk!
Thanks for taking the time to drop us a review, much appreciated!
Glad to hear you were happy with our service provided and very glad to hear that you are enjoying your new gear :)
Thanks again and take care!
Billy
As soon as a got the mouse grip tape it…
As soon as a got the mouse grip tape it started peeling off then it just fell off
13. Juni 2022
Antwort von Esports Gear
Hey Carleen,
Thanks for your order and for taking the time to leave us a review.
My sincere apologies that your mouse grips were not up to scratch this time around. It's disappointing to hear this feedback as we pride ourselves on offering the best-in-class mouse grips on the market, so we'll ensure the manufacturer is made aware of this immediately.
The good news is that I can confidently report that issues like this are extremely rare and this is certainly not the experience we want you to have with your new gear — rest assured we'll get you sorted.
I've checked in with our Customer Care team and can see that they have tried to contact you to resolve this for you, however, we don't appear to have received a reply or any communications from you other than this review, so if you could please drop us a reply to customercare@esportsgear.uk we'll get this resolved for you.
Oh, and we also have a small goodwill gesture to send you too for the inconvenience!
Thanks again for the honest feedback and we look forward to hearing from you :)
Mark
Great service
13. Juni 2022
Antwort von Esports Gear
Hey Piers!
Thanks for taking the time to leave us a review!
Very glad to hear you enjoyed your EG shopping experience, hope you enjoy your new gear :)
Thanks again and take care!
Billy
Jolly quick delivery
Jolly quick delivery. No problems with package. Nice and easy bish bash bosh
8. Juni 2022
Antwort von Esports Gear
Hey John!
Thanks for stopping by and leaving us a review. Much appreciated!
Very glad to hear you were happy with our service, hope you enjoy your new gear :)
Thanks again and take care.
Billy
Ordered g502 lightspeed feet.
Ordered g502 lightspeed feet replacement and they were not delivered by the date stated (waited 9 days and still nothing). Contacted support (response in 30 mins) and they said it was an issue with royal mail, they gave me a refund on the spot as there were no feet left so i could not get a new set. Not only that but they gave me a free steam game key and said if the feet do arrive i could keep those too. Turns out royal mail delivered it to the wrong address, they posted it at my neighbors house while they were away for 2 weeks and i ended up receiving them last night. I will 100% be ordering from them again in the future and hopefully royal mail will deliver it to me instead of my neighbor.
16. Mai 2022
Antwort von Esports Gear
Hey Dylan!
Thanks for taking the time to share your EG experience, much appreciated.
Courier issues are always a pain as they are unfortunately outwith our control, but the good news is they are fairly rare, and even better news that your order arrived with you in the end :)
Glad we were able to get everything sorted for you, thanks again, take care and enjoy your new mouse feet :)
Billy
Would recommend
Fast dispatch, packaged well and received the correct products. Can't really ask for more.
3. Mai 2022
Antwort von Esports Gear
Hey Paddy!
Thanks for taking the time to drop us a review, much appreciated!
Happy to hear your EG experience was a smooth one, enjoy your new gear :)
Thanks again and take care.
Billy
Antwort von Esports Gear
Hey TC!
Thanks for stopping by and dropping a review, much appreciated!
Very glad to hear your EG experience was a good one, enjoy your new gear! :)
Thanks again and take care.
Billy
ordered while i was on holiday in the…
ordered while i was on holiday in the UK and came the next day to the hotel. Didn't have to worry about arriving after my flight.
3. April 2022
Antwort von Esports Gear
Hey Abdulrahman!
Thanks for taking the time to leave us a review.
Glad to hear that your order arrived with you on time, hope you enjoy your new gear! :)
Thanks again and take care.
Billy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.