Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Mehr ansehen
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Mehr ansehen
You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Kontaktinformationen
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, Vereinigte Staaten
- support@eshinesleep.com
- eshinesleep.com
3.9
Gut
138 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Second Bed ordered
This is our second bed we have ordered from eshine. I bought one a few months ago for my daughter. It is amazing and she no longer has back issues. I just ordered one last week for myself and husband. We got the mattress with the cooling gel and it amazing.We are just impressed the comfort and how affordable the bed is. I have recommended this bed to everyone I know.
21. Mai 2025
Good product
Good product , fast shipping easy install super comfy hybrid mattress affordable
28. April 2025
The bed itself is very nice BUT…
The bed itself is very nice. However the shipping process is a joke. Each piece was shipped separately. We got the mattresses one day. two days later we got half of the split king bed we ordered. The other half of the bed did not come until 4 days AFTER the first half of the frame arrived. I tried calling customer service and got a recording to leave a message, but the mailbox is full so you can not leave a message. It’s impossible to speak with someone. I did finally get an email back but no real help. Then I see the bed is cheaper now than when I bought it “on sale” so I asked for a cash refund since I haven’t gotten my bed yet in the amount of the current sale. I got an email back saying they would refund me the difference. No refund as of yet. I’m not real impressed with the customer service at all.
25. April 2025
Wow, great experience! Would recommend.
Wow. I'm very impressed with the price, quality and quick delivery. My son loves his bed!
24. April 2025
Very comfortable
The bed is very comfortable. I received the it before the expected date, it’s very easy to assemble.
19. April 2025
Quick service
Quick service. Only suggestion would be more thorough communication with the customer. I was getting nervous that I had been scammed when I wasn't hearing about my order.
28. März 2025
Missing sync cable
Well I order a mattress and a sync cable last month I have received the mattress But have NOT received the sync cable I have been in contact with someone about this issue but have NOT received my cable or any idea where it is or where it went And no idea when it will be shipped
Thank you
24. März 2025
Thrilled!
This product came very quickly and three different deliveries. We got the split king so easy to put together, everything on it worked, so fancy with up/downs, vibrating everywhere even has lights underneath and we slept so good from the first night on, my husband swears it has helped his back! never dreamed we’d be able to afford a bed like this…
30. März 2025
Beyond met our expectations!!!
We are absolutely thrilled with our new bed! We purchased the split king with the 14 inch hybrid mattress, and it is an absolute dream! I have serious spine and joint issues and the mattress is so comfortable! The base was so simple to set up, took my husband and I less than half an hour from start to finish. I was nervous as we had previously had an adjustable bed that cost double what this was, but I can assure anyone that you will not be disappointed! High quality, VERY comfortable and well made bed at an incredible price point!
29. März 2025
Everything arrived on time when they…
Everything arrived on time when they said it would.
26. März 2025
Shipping was fast
Shipping was fast. I was worried about buying a bed without being able to try it first but it arrived quickly. Everything worked out well. It took only minutes to get it set up. Very comfortable. Very happy with my purchase. I ordered a twin XL with the 14" hybrid mattress medium plush.
20. März 2025
Great product and very comfortable
Great product, very comfortable, extremely competitive prices, fast shipping.
Simple setup, slept on it the first night I had it.
11. März 2025
Great value and comfort
This bed met all of my Dad’s medical needs and was far less expensive than others.
7. März 2025
Mattress too hard..like sleeping on the…
Mattress too hard..like sleeping on the floor…
12. Februar 2025
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