The gent who came round to ours was absolutely lovely, I felt safe with him being here and trusted he would resolve my issue. Quick easy service, plenty for communcations, and he turned up on time. A... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great service, customer call centre very easy to deal with and informative. Emails sent giving booking dates and text messages sent out giving time slots night before. The fitters called me on route... Mehr ansehen
Unternehmen hat geantwortet
Appointment time kept and engineer telephoned enroute when he was ten minutes away, work was very good he kept everywhere clean and put cover down to protect my floor. Polite and pleasant.
Unternehmen hat geantwortet
The engineer was very efficient and helpful. He steamed out the dent in chair arm, caused by foam being squashed in transit, and also explained how to use the angle recline lever ( which the delivery... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the largest National Furniture Repair company, and we carry out repairs to all types of furniture. We are the most competitive on price, work to the highest standards and the most efficient repairer in the industry. Please note: Emmiera Group are a privately owned furniture repair company that carries out inspections and repairs independently at the request of retailers and manufacturers. Reviews in relation to your delivery, furniture insurance/warranty, or anything outside of the service received specifically from Emmiera Group should be directed towards the retailer.
Kontaktinformationen
Vereinigtes Königreich
- emmieragroup.com
4.6
Hervorragend
11'697 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The repair of my armchair skilled.
The repair of my armchair was carried out in my living room. The furniture technician was a very skilled repairer. He professionally replaced a spring underneath.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review. We're delighted to hear that you were pleased with the repair to your armchair and that our technician's skill and professionalism were evident throughout the visit.
It's great to know that the spring replacement was carried out efficiently in your home and that you were happy with the quality of the repair.
We appreciate your feedback and are always looking for ways to improve our service. If there is anything we could have done to make your experience a 5-star one, we would love to hear your thoughts.
Respectful
Arrived promptly, very efficient and work was completed to a high standard. Respectful of my home.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review. We're pleased to hear that our technician arrived promptly, carried out the repair efficiently, and completed the work to a high standard.
We take great pride in treating our customers' homes with care and respect, so it's wonderful to know this was reflected in your experience. Your feedback is greatly appreciated, and we're delighted that you were happy with the service provided.
Great service
Great service, we were contacted very quickly when we reported the misalignment of our new sofa, and we were able to arrange an appointment within the following few days. The technician who visited was very professional and immediately realised the reason our new sofa wasn't aligned correctly and rectified it within a couple of minutes. Extremely please with the result.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your wonderful review. We're delighted to hear that you were contacted quickly and able to arrange a convenient appointment within just a few days of reporting the issue.
It's great to know that our technician was professional, quickly identified the cause of the misalignment, and was able to resolve it efficiently. We're pleased that the repair met your expectations and that you're so happy with the result.
We really appreciate you taking the time to share your experience and your positive feedback.
Repaired a small hole in leather sofa
Repaired a small hole in leather sofa
Very pleased with repair
Professional and tidy technician
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review. We're delighted to hear that you were very pleased with the repair to your leather sofa and that the small hole was restored to your satisfaction.
It's also great to know that you found our technician professional and tidy throughout the visit. We take pride in delivering high-quality repairs while treating our customers' homes with care and respect.
Thank you for taking the time to share your feedback. We really appreciate it.
Great service and a great repair job…
Great service and a great repair job would highly recommend A++++
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your fantastic review. We're delighted to hear that you were pleased with both the service and the quality of the repair.
It's great to know that our technician was able to resolve the issue to such a high standard and leave you with a positive experience. Your recommendation means a great deal to us, and we're grateful for your kind feedback.
Antwort von Emmiera Group
Thank you for your review. We're delighted to hear that you received excellent service and were pleased with the support provided.
Your feedback is greatly appreciated, and we're pleased we could help resolve the issue for you. We hope to be of assistance again in the future should you ever need us.
Very good
Very good, quick response for the visit to put right what the delivery men should have done, good man very polite
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for taking the time to leave your feedback. We're pleased to hear that the issue was resolved quickly and that our technician provided a polite and professional service during the visit.
We appreciate your kind comments and will be sure to pass them on to the technician. Thank you again for your review.
Antwort von Emmiera Group
Thank you for your review and kind feedback.
We're delighted to hear that you received excellent service. Your comments are greatly appreciated, and we'll be sure to share them with the team.
Thank you again for taking the time to leave a review.
Great service provided by the Emmiera…
Great service provided by the Emmiera group. We had a broken sofa delivered from oak furniture land, and the guy was here nice and early, fixed it in around 30 mins, after thinking it wouldn’t be doable. Really great service thanks guys.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your fantastic review.
We're delighted to hear that our technician was able to repair your sofa quickly and efficiently, especially when it initially seemed like the issue might not be fixable. It's great to know he arrived promptly and provided the high level of service we strive for.
We'll be sure to pass your kind comments on to the technician. Thank you again for taking the time to share your experience.
The young gentleman that came out was…
The young gentleman that came out was very polite Knowledgeable great experience all round.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for taking the time to leave your review.
We're delighted to hear that you had a great experience and that our technician was polite, knowledgeable, and professional throughout the visit. It's wonderful to know that you were pleased with the service provided.
We'll be sure to pass your kind feedback on to the technician. Thank you again for your comments.
Polite and professional
Polite and professional. Very competent in their job.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
We're pleased to hear that our technician was polite, professional, and highly competent. Providing a high standard of service is very important to us, and it's great to know this was reflected in your experience.
We appreciate your feedback and will be sure to share your kind comments with the technician. Thank you for taking the time to leave a review.
Quick service
The appointment was quick and easy to make. I contacted them and they came the following day. The service was outstanding and the repair man obviously knew his job, he did a lovely job fixing my stained table and now its back looking like new.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that arranging the appointment was quick and easy, and that our technician was able to attend the very next day. It's fantastic to know that you were pleased with the repair and that your table has been restored to looking like new.
We'll be sure to pass your kind comments on to the technician. Thank you again for your feedback and for sharing your experience.
Sofa repair
Our sofa button was repaired in a professional, timely fashion. Very pleased.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for taking the time to leave your review. We're delighted to hear that your sofa button was repaired in a professional and timely manner. It's great to know you're pleased with the service provided, and we'll be sure to pass your kind feedback on to the technician.
Excellent Service
Really nice guy arrived to repair our chair. Very approachable whilst remaining professional. Did an excellent job and was a very clean worker. Would highly recommend.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you were pleased with the service provided. It's great to know that our technician was approachable, professional, and carried out the repair to such a high standard whilst keeping everything clean and tidy.
Your recommendation means a great deal to both our technician and the wider team. We're pleased we could resolve the issue with your chair and appreciate your kind feedback.
Fixed the problem
Fixed the problem, good service.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review.
We're pleased to hear that the issue was resolved and that you were happy with the service provided. Your feedback is greatly appreciated, and we're glad we could assist in getting the problem fixed
Excellent service
Excellent service, and excellent attitude.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review.
We're delighted to hear that you received excellent service and that our technician's attitude made such a positive impression. Providing a professional, friendly, and helpful experience is something we take great pride in, so it's wonderful to know we met your expectations.
We really appreciate your feedback and will be sure to share your kind comments with the team.
Technician was knowledgeable
Technician was knowledgeable, helpful and polite. He resolved the problem skilfully and quickly.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review.
We're delighted to hear that our technician was knowledgeable, helpful, and polite throughout the visit. It's great to know that the issue was resolved quickly and skilfully, and that you were pleased with the service provided.
We really appreciate you taking the time to share your feedback and will ensure your kind comments are passed on to the technician.
Excellent service and dealt with our…
Excellent service and dealt with our furniture issue rapidly and efficiently.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
Thank you for your review.
We're delighted to hear that you received excellent service and that your furniture issue was dealt with rapidly and efficiently. Providing a prompt, professional service is something we strive for, so it's wonderful to know we met your expectations.
We really appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to the team.
Prompt
Prompt, efficient, knowledgeable and happy to help.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Emmiera Group
We're delighted to hear that you found our service prompt, efficient, and knowledgeable. It's great to know that our technician was happy to help and able to provide a positive experience throughout the visit.
We really appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to the team.
Antwort von Emmiera Group
We're delighted to hear that you found our service prompt, swift, and professional. Providing an efficient and high-quality service is something we pride ourselves on, so it's wonderful to know we met your expectations.
We appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to the team.
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