Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My wife ordered from them and they sent her double the order, the dress didn’t fit and she returned both of them. They kept charging her for it totaling hundreds of dollars and it’s been a nightmare.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I do not recommend this brand. In my experience, the photos on the website do not match the actual products. It gave me the impression that the brand uses images from another well-known brand, w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This store has quickly become my favorite place to shop. The moment you walk in, you’re greeted by a friendly staff and a gorgeous selection of clothing that caters to all tastes. I love how they st... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The blazer is exactly what I had been searching for to complete my office wardrobe. It adds a sharp, professional touch to my overall look while still being incredibly comfortable to wear throughout t... Mehr ansehen

Unternehmensdetails

  1. Damenmodengeschäft

Vom Unternehmen geschrieben

ELAGIA is an online fashion destination that specializing in original collections of women's clothing with a trendy twist. Our mission is to empower women to build a versatile wardrobe with pieces that can be mixed and matched to create a unique and stylish look every time.


Kontaktinformationen

3.0

Akzeptabel

TrustScore 3 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 5 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Terrible customer service!

Man, I wished I checked the reviews before I bought from these people. I ordered two dresses two weeks ago. I’ve yet to received any shipping confirmation. I sent 4 different emails asking about shipping status and I haven’t heard back from them. Had I checked the reviews I would I’ve seen the red flags. What kind of company only responded to only the good reviews and not the bad ones? That only means that you know you messed up and don’t care about how your customers feel. That’s bad business. I hope I receive the dresses and in good condition. If I don’t, I will dispute the charges with my bank and get my money back. Ugh!

28. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible products

Terrible products. Cheap material, very poor workmanship. You also cannot receive a refund and must receive a store credit. Ordered again using the credit and received another bad product now I have to return it again because it wasn’t as pictured.

6. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

company is a scam

I sent my item in for a return and they never refunded me or gave me extra credit. The item was delivered to me with the tags off so when I sent it in, they said it was unavailable for return because the tags were off. Such a scam

4. März 2024
Bewertet mit 1 von 5 Sternen

Not worth it

My item came in damaged and they refused to refund or exchange. Material is definitely not worth the money, worse than shein.

4. März 2024
Bewertet mit 1 von 5 Sternen

HORRIBLE

HORRIBLE. THE WORST!

I literally tell people what A SCAM it is.
IF YOU HAD CHECKED YOUR EMAILS FROM
me ( customers) you wouldn't ask dumb questions!!!!!!

5. Februar 2024
Bewertet mit 1 von 5 Sternen

I oder 4 dresses from Elagia

I oder 4 dresses from Elagia, haven’t get any yet . They keep saying it been delay due to high volume.,Been contact them and have the same answer. My bday it’s this coming week but no dress , I start to worry about this company…. Will report to BBB if I still not receive my dresses on 2 weeks. My order was on March 3rd , as today April 2nd and so sigh of delivery..sadly I won’t recommend for anyone about Elagia !!

2. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This was such a great experience

This was such a great experience. First the dress I got is stunning! Fits as advertised and even more beautiful on. I had a bit of an issue thinking I didn’t receive a piece of the dress. I had a great conversation with a representative and they ended up opening an investigation. Ultimately, I’m the one who dropped the “missing” piece of the dress and apologized. She was very understanding and we laughed about. I will absolutely be purchasing again!

18. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wanted to love this suit so badly...

I got my suit in time for my event, but there was almost zero communication from the company until I reached out myself. Despite submitting my measurements, I got a jacket that was almost too tight, but in the end did work. On my third try-on, I discovered that the stitching for the hook and eye was awful, and the hook snapped off altogether. I ended up having to reinforce it myself.

While the jacket was tight, it DID fit. I cannot say the same for the pants. The pants were FOUR sizes too small, barely able to fit around my thigh, despite the fact that the tag denoted it to be a large. How do I know it was four sizes smaller than it should have been? Because I have a friend that's a size two and it fit her perfectly. I'm not a particularly big person, and usually fit into a medium, but ordered a size up just in case.

I wanted so desperately to love this suit, especially considering that I paid nearly $200 for it. But in the end I was heavily disappointed. I couldn't even exchange it because it was too close to my event to get back to me in time. I will likely not be ordering from ELAGIA again.

2. Januar 2024
Bewertet mit 5 von 5 Sternen

Great quality and good fit

I ordered two suits and a nice gown from Elagia. The quality is very good, and I am happy they had my size. I would say sizes run a tiny bit smaller than in the US (in line with european). Delivery took a few days the first time and about two weeks the other two times. I am really happy with the fit and quality and would buy from them again.

22. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAM COMPANY

Not even worthy of getting a one star. I purchased an order over a month ago. Noticed two tracking numbers were issued. Then one is canceled. I didn’t understand why this happened so I reached out to an online chat with Elagia. My order cost was well over 300.00. Last chat, my order to be received tmrw, but looking on tracking, the shipment is coming out of Ukraine?!?!? Why are you selling items that you know cannot be received, Elagia??? I think this is a scam company and I want my refund back. Next step is getting my credit card company involved. DO NOT BUY FROM THIS COMPANY! If my shipment isn’t here tmrw, Im requesting a full refund.

18. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Cheap company

Cheap company. I ordered a dress for a wedding, when it arrived, the left strap was broken. I received dress Feb. 5th but was out of town and opened 10th, just today had time to let them know and initiate return/refund. They will not give refund or let me return it stating I must have worn the dress and broken myself. I have not worn it at all, and have provided ample evidence of this, pictures, videos, etc. The dress itself looks cheaply made and clearly is given the strap is broken. I do not recommend their dresses or customer service.

15. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tuve la gran experiencia de encontrar…

Tuve la gran experiencia de encontrar esta hermosa tienda online y la verdad no me arrepiento seguiré comprando pues la atención es excepcional
Compre un conjunto blanco me quedo pequeño y ellos rápidamente me ayudaron a poder devolverlo para enviarme la talla correcta no me han dejado ni un segundo de atender super rápido eficiente buena calidad la verdad que hasta ahora super agradecida y muy contenta

27. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The new definition of a birthday suit…

I absolutely love this suit it was the perfect birthday outfit! I was a little worried it wouldn’t fit given I didn’t know how to take my measurements but I’m 5’6 165 I’m usually a medium but I went with a large and it fit like a glove.

3. Januar 2024
Bewertung ohne vorherige Einladung
ELAGIA-Logo

Antwort von ELAGIA

Dear Kurry,

Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory.

Your satisfaction is our top priority, and we're glad to have delivered on that promise.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,
ELAGIA Customer Care Team

Bewertet mit 5 von 5 Sternen

Love it

Love it ! best quality , great customer service , Angelica very helpful, I recommend 100%

21. Dezember 2023
Bewertung ohne vorherige Einladung
ELAGIA-Logo

Antwort von ELAGIA

Dear Lisbett,

Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory.

Your satisfaction is our top priority, and we're glad to have delivered on that promise.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,
ELAGIA Customer Care Team

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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