Egertons Recovery  Bewertungen 

194
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

21/6/26 broke down at Brampton Brilliant service, normal wait time, was informed how long with up dates to pick up our campervan, no hassle, driver just got on with it after everything was safe, lo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Trying to get my trailer back from Egertons is a nightmare. They either have no staff or too busy to care ar no vehicles and they do not believe in keeping to their contractual agreements with Gr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Kept up to date with eta. Prompt response time well within initial time stated. Excellent professional, friendly service. Would highly recommend. Special thank you to Scott 😀

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having had text from Green Flag to let me know time technician would attend I had phone call from Everton’s as their man could be here sooner. Just as well because info they had rec’d was incorrect. C... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Our 24/7 Nationwide Repair and Recovery operation is dedicated to providing prompt, reliable services to individuals and businesses across the country. Whether it's emergency repairs or vehicle recovery our highly trained team is always ready to respond to your needs, ensuring minimal downtime and maximum efficiency. We pride ourselves on our commitment to customer satisfaction and service delivery. Trust us to be your go-to resource for all your repair and recovery needs, anytime, anywhere.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

194 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(194)

39 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My thanks goes out to Driver Ste who…

My thanks goes out to Driver Ste who came and recovered our car from a flood.
Took his boots off and sorted the recovery for us and insurance company.
Others arrived and left the scene??
Well done and thankyou to Egertons.
Hope Ste gets the recognition for his efforts.
Thankyou so much 👍😉

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Egertons Recovery

Hi Chris,

There not much that stops us from getting the job done!

Thanks for your review :)

Bewertet mit 1 von 5 Sternen

Shocking experience

I had a car trailer stolen from Northamptonshire that was recovered by Thames Valley Police and taken to the Baynards Green depot Oxfordshire.

Due to work commitments and not currently having a tow vehicle I was unable to collect for 21 days.
I was informed that I had to pay £685 release fee which they dropped to £504

Considering at no point before this was I informed of being responsible for any costs.

I also tried calling the depot directly on 10+ occasions with no answer and with the opening hours of 9-4 Monday to Friday I was unable to visit.

Considering that it’s my own property, damaged from the theft and cost me £500 I refuse to pay this ridiculous fee for what is my own property

£20+ a day storage for what is just a empty muddy puddle filled yard is a joke
.
I hope that the Police Forces find an alternative company to deal with.

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Egertons Recovery

Good Morning Tristian,

I understand your frustration about having your trailer stolen and having to pay for someone else's actions.

Police fees are statutory, this is standard with any recovery company regardless of who's fault it is. Secondly, all recovery companies have storage costs. Many vehicles in our depot will be in storage where the driver is not at fault. Regardless of where the fault lies, every vehicle is subject to storage fees. This is standard procedure anywhere.

Regarding being unable to collect because of your work commitments, this is not our fault, its your responsibility to make arrangements for your vehicle.

Our team reduced the costs for you as a gesture of goodwill, we didn't have to do this and could have charged you the full price.

If you wish to discuss the matter further, your welcome to call in and discuss with our team at Head Office so we can explain the process.

I can assure you have not been over charged and Egertons have followed standard procedure on charges for your vehicle.









Bewertet mit 5 von 5 Sternen

Flat battery after the freeze.

Having discovered that I had a flat battery in my car and was due to get it to the garage for an MOT I called Green Flag who directed the rescue to Egertons.
The lovely young man who arrived exactly when they said he would was extremely pleasant and had me sorted in no time. I was very impressed by the service from Egertons and would definitely recommend them.

25. November 2024
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Antwort von Egertons Recovery

Hi Gill, we really appreciate your feedback, thankyou for taking time to leave us a review.

Bewertet mit 5 von 5 Sternen

My wife was stranded on the motorway…

My wife was stranded on the motorway this afternoon. After calling Green flag It was arranged for Egerton's to retrieve our car and take it to my local gas. The technician Stephen Hill arrived on time ,was polite, efficient, professional and delivered promptly. Thankyou for a great service. Five star.

25. November 2024
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Antwort von Egertons Recovery

Hi James, we will pass on your message to the driver we really appreciate the feedback. Great to hear you were happy with the service :)

Bewertet mit 5 von 5 Sternen

Quick call out

Quick call out, technician explained well

10. November 2024
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Antwort von Egertons Recovery

Hello Maryam thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Had a flat tyre they was there within…

Had a flat tyre they was there within 20 minutes to take me home. The guy was really nice and friendly and helpful would highly recommend this company and cheap too.very satisfied with the service they gave.

10. November 2024
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Antwort von Egertons Recovery

Hi Christopher,

Thanks for taking time to leave your feedback, we are happy to hear you were satisfied with the service. Thankyou.

Bewertet mit 5 von 5 Sternen

Battery failure in Oxford

Battery failure in Oxford so requested help via green flag. Egretons were out in 30 mins and the technician was really friendly and helpful and had is going in 5 mins and gave good advice on next steps for premanent fix.

10. November 2024
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Antwort von Egertons Recovery

Hi

Thanks for leaving us a great review!

Bewertet mit 5 von 5 Sternen

Very good service

Very good service - came out quickly on a Saturday to restart my car's battery. Very friendly and helpful and got me back on the road asap!

9. November 2024
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Antwort von Egertons Recovery

Thanks for providing us with this positive feedback!

Bewertet mit 5 von 5 Sternen

Flat battery...

I had left my lights on.. therefore drained the battery. Miles from home, so couldn't call anyone to come and jump start me. Used the Green flag app and within minutes there was an update giving me the name of the company coming out and the estimated time. Next was a phone call from Egertons recovery, giving me an estimated time of arrival. I did feel embarrassed telling them I'd left my lights on...the person on the other end of the phone immediately made me feel at ease, said hopefully we'll give you a jump start and you'll be on
your way. Within 30 minutes the recovery man arrived, my knight in shining armour who within minutes had jump started the car and I was on my way home. Couldn't fault the whole process Egertons were brilliant.

9. November 2024
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Antwort von Egertons Recovery

Hello!

We are glad to hear you we were able to get your vehicle back up and running quickly. We're always here to help regardless of the circumstances. Thankyou.

Bewertet mit 4 von 5 Sternen

Brilliant service

Brilliant service. There within thee hour reliable.

8. November 2024
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Antwort von Egertons Recovery

Great to hear ! thankyou!

Bewertet mit 5 von 5 Sternen

Genuinely friendly and helpful

Egerton’s Recovery were the chosen 3rd party recovery company for Green Flag. They were fantastic, I received text messages confirming the pick up time, and a personal phone call to let me know the pick up was in the way. I had to change the destination garage after making the booking and they were completely happy to accommodate this. Genuinely friendly and helpful. Many thanks.

29. Oktober 2024
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Antwort von Egertons Recovery

hello, we're very pleased to hear you had a good experience. Thankyou for taking time to leave us a review.

Bewertet mit 5 von 5 Sternen

Beyond the call of duty service!

Egertons Rhimney

My vehicle is a write off and I called to collect the contents but the vehicle was inaccessible due to a problem beyond anyone's control.

I am disabled and in my vehicle was an important box with emergency medical gear in it.

On hearing this, two of the Edgertons team set too to move the vehicle by hand.

15 minutes of extraordinary effort and they emerged with the bright red box.

It would have been so easy to do nothing

Thanks Guys.

22. Oktober 2024
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Antwort von Egertons Recovery

Hi Robin,

This was a breath of fresh air to read, thank you for sharing this review, we will pass it on to our colleague's at the depot.

We are glad you were able to access your contents despite the damage.

Thankyou!

Bewertet mit 5 von 5 Sternen

The guy on the breakdown truck was very…

The guy on the breakdown truck was very friendly and quickly got me to Halfords to have a new wheel fitted.

19. Oktober 2024
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Antwort von Egertons Recovery

Hello, thankyou for the review, we are happy to hear you got your tyre sorted quickly and back on the road.

Bewertet mit 5 von 5 Sternen

Friendly, helpful and efficient

I was helped by a really friendly guy who got me on my way, told me what I needed to do from that point on and who sorted my problem as best he could, quickly.

14. Oktober 2024
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Antwort von Egertons Recovery

Hi! Great to hear we were able to assist. Thanks for the feedback.

Bewertet mit 4 von 5 Sternen

Carl was excellent 😊

Carl was really friendly and efficient recovering my car that was stranded on the motorway at night. The only reason it is 4 not 5 stars is it would have been even better if the wait time was less.

15. Oktober 2024
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Antwort von Egertons Recovery

Hi Amy,

Firstly we apologise that you had to wait a little longer than expected, especially with being on the motorway. We appreciate your honest feedback and can use this to improve our services. Thankyou for taking time to leave us a review.

Bewertet mit 5 von 5 Sternen

The man who recovered my car was so…

The man who recovered my car was so lovely. Recovered my car swiftly and took it to where it was needed. Would 100% use again (if needed)

15. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Egertons Recovery

Hi Chloe, thankyou for your comments we are pleased we were able to get your vehicle moved quickly and left you happy with the service.

Bewertet mit 5 von 5 Sternen

Really quick

Really quick, very helpful. Highly recommend. Thanks so much.

14. Oktober 2024
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Antwort von Egertons Recovery

Hi Amanda,

Thankyou for such positive feedback!

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