Company provided a full refund and their communication was better than expected. Their product is very good, but their website isn’t user friendly when ordering. There’s no review before submitting... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried the product and liked it. From their website, I placed a very large order, totaling over $200. When the order arrived certain items were missing. I sent an email with photos and a description.... Mehr ansehen
Unternehmen hat geantwortet
The fine-print subscriptions are just the start of their sketchy practices. They follow it up with a half dozen instant add-ons with deceptive buttons that fool you into clicking them and there's no... Mehr ansehen
Unternehmen hat geantwortet
My boyfriend Eric Leidinger put in an order for a product we actually would have probably bought again and often. But the hidden subscription sending an abhorrent number of candy bags to our door at a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Kontaktinformationen
Vereinigte Staaten
- 5623585945
- support@eatshameless.com
- eatshameless.com
3.0
Akzeptabel
302 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Terrible Customer Service
I received 1 part of an initial shipment (5 bags) but have been waiting for the majority of the shipment for 3 weeks. Have sent numerous emails, with no response.
Just received notice that I had “subscribed” to another order and it was being shipped. Tried cancelling that with an email - again no response. Received another notice that another “subscription” was being shipped. Tried cancelling that with no response.
Since they are non responsive to Emails, I am contacting my credit card company.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for sharing your feedback. We’re so sorry to hear about this experience—it’s definitely not what we want for our customers, and we’d love the chance to make it right.
We weren’t able to locate an account under the name on this review, which sometimes happens if emails are sent to the wrong address. To get this resolved as quickly as possible, please visit our website at www.eatshameless.com
and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally work with you to take care of everything.
We truly appreciate your patience and giving us the opportunity to help.
Impossible to cancel subscriptions
Agreeing with the other one star accounts, this subscription process is an absolute scam. No receipts mention that you purchased a subscription and it is impossible to check if you have a subscription, I only knew when my bank account was charged again. Before the company responds with “our subscribe & save policy can be misunderstood,” I went back to check and that term was ONLY on the social media app originally clicked on to get to the website, no where mentioned in my order or in confirmation emails. Regardless- I tried TEN TIMES to make an account afterwards to make sure I hadn’t purchased a subscription. It takes you to a login to “generate password” from your email and then never sends the password. The first time I submitted a claim with customer service, afterwards I got “generated passwords” two days later, neither of which worked then. I’ve done the contact form twice, tried to call, and tried the live chat twice- NOTHING COMES OUT OF IT!!! With the first claim they said “reply with NO Cancel Subscription” to continue, I did, and received no confirmation that my subscription was cancelled. It’s an endless loop designed to scam you, hoping you just give up and keep the subscription. Seems like the only way to make it stop is to call your bank and block the charges
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry to read this and understand how frustrating that experience must have felt. No customer should feel confused, ignored, or stuck in a loop when trying to manage their account.
We want to be very clear — our subscription program is not designed to mislead anyone. The Subscribe & Save option is presented at checkout and detailed in the order confirmation, and customers can cancel at any time.
Regarding the account login and password issue, that is absolutely not the experience we want for our customers.
We would genuinely like the opportunity to fix this for you right away. Our Director will contact you immediately. We will be able to:
• Confirm whether any subscription is active
• Cancel it immediately as requested
• Ensure any billing concerns are properly addressed
We never want anyone to feel their only option is to contact their bank. Please allow us to step in and resolve this directly.
Very Shady Criminal Company That Takes Money Without Permission
Very Shady Company. I placed one order to try it. My wife and I shared one bag and both had severe gastrointestinal issues. I looked on the label and saw that they use Maltitol and isomalt which are very cheap sugar alternatives and known for causing these types of problems. I emailed them to let them know (following their return policy) that I wanted a refund. No Response. A few days later, I WAS CHARGED AGAIN! I NEVER AGREED TO PURCHASE MORE THAN ONE ORDER! They fraudulently charged my card without my permission the second time even after I already told them I wanted to get a refund! Very Shady company that takes your money without permission and their product is horrible. Just read about Maltitol and isomalt. I'm turning them into the FTC, BBB, attorney general, and leaving a review everywhere that will take one. Criminals!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry to read this and take concerns like yours seriously.
We’re also sorry to hear that you and your wife experienced gastrointestinal discomfort. Ingredients such as maltitol and isomalt are commonly used sugar alternatives, but some individuals can experience digestive sensitivity, particularly if they are not accustomed to them. We certainly never want anyone to have a negative experience with our product.
Regarding the additional charge, the Subscribe & Save option is selected at checkout when the discounted pricing model is chosen, which generates recurring shipments unless cancelled.
As noted in our email to you today, we can confirm that your subscription has been cancelled and return instructions have been provided as requested.
We understand your frustration and appreciate the opportunity to address your concerns directly.
Really disappointing
Really disappointing. I tried to start a subscription, then a week later I saw my order had not shipped so I contacted support. They replied immediately saying that my order was in transit, and sent me my tracking number again. I checked the number, and it still said it was not received by the carrier. This was a week and a half ago, and they have not replied to any further emails. I want to cancel at this point but I can't get any response, and the carrier still has not received the package.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback and we are truly sorry for the shipping delay. Our goal is to make sure this is handled properly for you.
After reviewing your account, it does appear there is an issue with your shipment. Our Director of Customer Service has emailed you privately with what we hope you find to be a fair resolution.
BUYER BEWARE
BUYER BEWARE : this is not a one time purchase of healthy gummies this is a scam to sign you up to a subscription they make it impossible to get out of because their website does not work, they do not answer emails, their correspondence does not inform you that it is a subscription and you will find out a month later when you have to go through a bunch of hassle to get your credit card to block them.
SHAMELESS is a great name for this scam company!
The response below does not reflect my experience with this brand. Deceptive at best - none of the receipts I received from my initial order which I made and received product from say anything about having purchased a subscription and I am still getting served the SAME ad on instagram which says “final clearance sale” and NOTHING about a subscription. I forwarded screenshots of all of this to their customer service team and was told it’s a transparent ad and practice. Well I do not agree and stand by my review. I was able to get a refund after filing a complaint with the payment processor. The gummies are actually fine and tasty, no complaints there. Their website does not work to cancel at least on iOS 26.3 Safari and Chrome maybe that was a coincidental technical issue but it was what initiated this review because I thought I was going to have to cancel my credit card. You can purchase this product through other retailers and not have to deal with the shenanigans.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback.
Please know that we strive to be fully transparent when customers choose between a one-time purchase and our subscription option. Based on our records, the “Subscribe & Save” pricing model was selected at checkout, which outlines the recurring nature of the order and the ability to cancel at any time.
For clarity, our official website is www.eatshameless.com, which is available 24/7. We also see that you have been in contact with our Customer Service team, who are available Monday through Friday, 8AM–5PM PT.
To ensure everything is properly addressed, our Director of Customer Service will be reaching out to you personally today to help resolve any outstanding concerns.
Buyers BEWARE
Buyers BEWARE. I placed my first order back in January. I happened to check my bank account and saw the total charged was TRIPLE the order I placed. After contacting customer service, there were three boxes of product added to my order I DID NOT order. Although my ‘order’ hadn’t shipped yet, and wouldn’t for days after my request, Shameless would not correct. I was told I would have to wait until the shipment arrives before I could begin a return. Then…the order was split and shipped with different carriers, one of which took WEEKS to arrive. When I finally got all the product on my ‘order’, I contacted customer service again, as instructed, to request a return. I was given a return authorization but also was told their ‘100% satisfaction guarantee and returns accepted policy’ could include a $10 ‘restocking’ fee and I had to pay the return shipping. The 3 huge carnival boxes, I DID NOT ORDER, cost me $28 USPS to ship back. My original order placed was roughly $57, the amount charged was around $157, took weeks to arrive while I’m out an additional $100 for product I didn’t order, and now I’ve spent an additional $30 to return the product and may also have an additional $10 taken out for a restock fee. ABSOLUTELY APPALLING.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience this caused — this is certainly not the experience we want for any of our customers.
Unfortunately we cannot locate an account using the name on this review. However, it appears there was a misunderstanding with the “Subscribe & Save” pricing and how orders are processed. Our goal is always to be transparent, but we recognize this caused confusion and additional cost for you. We also apologize for the shipping delays and the split shipments, which clearly added to your frustration.
We encourage you to reach out directly via our website and click on the Live Chat button and ask for Watson so our team can confirm your return has been fully processed and ensure any restocking fees are waived where appropriate.
We truly appreciate the opportunity to make this right.
Terrible
Made a $200 order on the first of the month a week later a bag with 13 small bags were delivered. Not even half the order . With no updates for weeks until a day ago saying it’ll be delivered on the 19/20. I was giving this candy out at a get together. Well that get together has passed yesterday I’m disappointed with your way of handling things. Terrible service
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We sincerely apologize, as this is certainly not the experience we want for you—or any of our customers.
Due to overwhelming demand for our gummies, the warehouse needed to split your order into two shipments and manage inventory across multiple locations to fulfill all orders as quickly as possible.
We have reviewed your communications with Customer Service, and it appears your next delivery is scheduled for February 20th. Our team will reach out to you directly to discuss how we can address the missed opportunity for your event and ensure it’s handled to your satisfaction.
BUYER BEWARE!
BUYER BEWARE!!
I tried to change my subscription to different flavors, followed the instructions to generate a password and nothing happened, not in junk mail, nothing no where. tried the live chat. no response. emailed customer service. no response. I've now requested to cancel my subscription due to shady business practices, if not done in 24 hours I will dispute any further charges in order to cancel my subscription.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. Please be sure you are sending customer service emails to support@eatshameless.com or for a faster response M-F 8AM-5PM PT, simply visit our website www.eatshameless.com and click on the LIVE CHAT button. We're here to help you!
Deceptive ordering process
Deceptive ordering. I placed a single order and they turned it into a recurring order. Tried to call customer service during business hours but the phone just rang and rang. Finally called my bank and disputed the charge, and put a stop on the merchant so they cannot charge again.
As to product, gummies are made in China. I ate a few but had terrible digestive problems.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We sincerely appreciate you taking the time to share your experience.
We attempted to locate your account using the name listed on this review but were unable to find a matching order. We would truly like the opportunity to look into this further and assist you directly.
You can reach our support team at 562-358-5945, Monday through Friday, 8AM–5PM PT. If all agents are assisting other customers, you may leave a voicemail and we will return your call as soon as possible. You may also visit www.eatshameless.com
and click the live chat button for real-time assistance during business hours.
If a subscription was created, it would have been selected at checkout under our “Subscribe & Save” pricing option on the initial order. We are more than happy to review your account and ensure any active subscription is cancelled promptly.
Regarding the product experience, our gummies contain 26 grams of soluble corn fiber. For some individuals — especially if their body is not accustomed to that level of fiber — this can initially cause temporary stomach discomfort or gas.
Please reach out to us as referenced above so we can review your specific situation and make this right for you.
Help me!!
Help me! I NEVER subscribed! They are sending me gummies I don’t want! I want my money back but they won’t reply!!!
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for bringing this to our attention. After reviewing your account, we can see multiple attempts on Friday, February 13, and again over the weekend.
Your initial order was placed under our “Subscribe & Save” pricing option. That said, we have now fully cancelled your subscription to ensure no future orders are processed.
Our Customer Service team has also reached out to you directly today to confirm the details and make sure everything has been addressed. We appreciate the opportunity to review this and are here if you need anything further.
Terrible Deceptive Ordering and Service
Very deceptive ordering! They added $100.00 of "something" on top of what I ordered, and I IMMEDIATELY canceled the order. They ignored every email I sent, charged my credit card for over $200.00 after I had canceled, and sent me strange notices like I was a happy customer! Today I get another email from them saying I CAN'T CANCEL, and another email asking if I want to help sell their candy to friends of mine. You can't track orders, Customer Service is non-existent, and they break every rule about on-line Internet ordering. It's been over one week and I think I'm out $200.00 for an order of candy made in China.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re truly sorry for the frustration you’ve experienced — that’s never the experience we want for our customers.
You are correct that payment is processed at the time an order is placed. This is standard practice and allows us to ship quickly — typically within one business day. Because of this fast processing time, we’re unfortunately unable to cancel orders once they’ve been submitted.
In the future, for immediate access to our support team, we highly recommend visiting our website and using the live chat feature. Our agents are available for real-time support Monday–Friday, 8:00 AM–5:00 PM PT.
Our Director of Customer Service has personally reached out to you via email in an effort to resolve the shipping issue as quickly as possible.
We truly appreciate you bringing this to our attention and giving us the opportunity to make it right. Please know we are standing by and ready to assist you every step of the way.
Never received product.
Placed an order on 1-5-26 and still have not received. E-mailed several times, all I receive is package in transit. Tracking is useless giving no update. Sad, as I really love the product but won't order again!
Update--went to chat and requested director of customer service. Gave up after an hour with no response! Given up on this company!!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for bringing this to our attention. Unfortunately we cannot locate an order using the name on this review. If you will please go to our website www.eatshameless.com and click on the live chat and ask for the Director of Customer Service she will help fully resolve this issue.
UPDATE 2/17/26 - We’re so sorry for the confusion, but we’re unable to locate anyone under the name “purchaser,” and we’re not certain this message has reached the correct support channel. Our live chat is available at www.eatshameless.com
Our team is available Monday through Friday, 8AM–5PM PT, and we’re more than happy to assist you. Please feel free to connect with us during those hours so we can help resolve this right away.
I love these gummies and I am so…
I love these gummies and I am so disappointed with the ordering and customer service aspect if this company. I had part of my order delivered, but there is still a lot missing that never arrived. The tracking number tells me nothing. I have emailed them at least 3-4 times, tried to chat with an agent on their website twice, tried to contact them through their website twice, and finally messaged them on Facebook multiple times. No response in over a week of trying to speak to someone. I really don't understand how their customer service can be so bad. They have a great product and it is a shame that I a never got everything I paid for and will probably never order from them again.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We sincerely apologize that we did not meet your expectations.
It appears your emails were directed to our PayPal inbox, which unfortunately caused a delay in response. Additionally, your live chat message was received outside of our regular business hours, which also contributed to the timing.
We also apologize for the confusion surrounding shipping. We experienced an inventory issue in early January that has since been fully resolved, but it did impact your order.
Our Director of Customer Service has reached out to you personally today to promptly address and resolve all outstanding concerns to your satisfaction.
We appreciate your patience and the opportunity to make this right.
These are yummy treats
These are yummy treats. Fast shipping. Love that they’re low sugar and high fiber
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you so much for sharing this! We’re thrilled to hear you’re enjoying the treats 😊
We truly appreciate your support and are so glad you’re loving them! 💛
Poor customer service
I ordered several packages on a one-time purchase. I received an email saying I had subscribed monthly. I did not. When I wrote to their customer service asking them to unsubscrbe me, I received no response. I wrote again. Still no response. It has been about 3 weeks since I ordered and I can't even track the order because the tracking number is not highlighted. I am very disappointed in this company and will not order again. Beware!!!
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’ve reviewed your account and can confirm that you are not enrolled in a subscription. All orders associated with your account were placed as one-time purchases.
Regarding your shipments, our records show:
An order placed on December 11, which was delivered on December 19, 2025. And, an order placed on February 3, which is currently in transit.
A member of our customer service team will follow up with you today with the latest tracking details.
POOR CUSTOMER SERVICE
I placed an order in November of 2025. I finally received it in January of 2026. I now receive an email saying I am getting another order. There is no where on the website to cancel the automatic subscription you are set up for when you place an order. Three emails later and still no response from the company. You and penalized if you want to return the product with a 9.95 fee from the company and shipping charge. I would not order from this company AGAIN!!!
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry for the frustration this experience has caused.
We apologize for the delay with your original order — that is not the level of service we strive to provide. Regarding the additional shipment, it appears your order included a subscription, which is disclosed during checkout and confirmed in the order confirmation email sent at the time of purchase.
We also regret the delay in our email response and understand how frustrating it can feel to wait for support. Our team responds to all inquiries on a first-in, first-out basis.
You do have multiple ways to manage your subscription. On our website, you can scroll to the bottom of the page and click Manage Subscription, or you can use the Live Chat feature to connect directly with an agent who can assist you.
We’re sorry this experience did not meet your expectations, and we appreciate the opportunity to address your concerns.
Deceptive website and refusal to cancel an order
The way the order process works is very deceptive and tricks you to purchasing more than what you wanted...I was building my cart to see the cost and then after selecting my payment method of PayPal it just charges me with no chance to review my cart. Completely unaware I was already charged their post cart offers are in big lettering to accept and then small print below if you want to decline the offer. I misclicked and and was instantly charged another $86. They also automatically enroll you into a subscription without asking and I only found out about it when I tried to cancel my order ,which they claim they can't cancel even though it was minutes after the order that I requested this. You are lying when you say you can't cancel and just hope we give up because I can see on here and on the better business bureau site that once you get a negative review you, then you finally cancel the order as requested. Maybe I'll remove this review if you make it right.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re sorry to hear about your experience and understand how frustrating this must have been.
Please know that all post-purchase offers are optional and require customer confirmation. Subscription details are disclosed during checkout and are also included in the order confirmation email sent immediately after purchase.
Regarding cancellations, once an order has been submitted and enters processing, we’re not always able to stop it—particularly when fulfillment begins quickly. That said, we do want to address concerns fairly and within our policies.
At this time, we’re unable to locate your account using the name associated with this review. Please contact our customer service team and ask for Watson, who will be happy to review your situation and work with you to determine the best possible resolution available.
Thank you for taking the time to share your feedback. We’re sorry this experience did not meet your expectations and we'll work to provide a fair resolution for you.
Trickery Subscription - Don't get fooled too!
This review is mainly for the customer service. The snacks are OK. But I cannot stand a company that tricks you into a subscription. I will never try a product and immediately sign up for a subscription. I want to try the product (which means I need time to do that) and then if I like it well enough I will subscribe. And most likely I will just reorder. Don't trick me by some small print at the bottom saying if you fill blah blah blah out then we will ship and subscribe your account. Not Cool Guys
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thanks for taking the time to share this — we genuinely appreciate the feedback, especially around the customer experience.
We’re really sorry that the subscription setup felt unclear or misleading. That’s never our intention. Our goal is to make sure customers understand exactly what they’re signing up for, and it’s clear we missed the mark here for you. That feedback is important, and we’re always working to improve our subscription language and checkout experience.
If a subscription isn’t a fit, we’re always happy to cancel it immediately—no hoops, no pressure. We completely understand wanting time to try a product first and deciding later whether reordering or subscribing makes sense.
Thank you again for calling this out. Honest reviews like yours help us improve, and we appreciate you giving the product a try even if the experience didn’t fully meet expectations.
I’ve bought them from Amazon & they’re…
I’ve bought them from Amazon & they’re so good but I ordered direct & it’s so scammish…. $70 & 10 days later zero response & no order. The replies to the ship are auto replies. This is not cool. If I don’t hear soon I’ll have no choice but to dispute that charge.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. Unfortunately we cannot locate an order using your first name. Would you please reach out to support@eatshameless.com and ask for Watson so that we can resolve your issue right away.
This company is terrible
This company is terrible. I was looking online at the snacks and somehow they ordered it. I tried to cancel the order and they would not cancel this I got these today I got four little tiny packages in it cost $60. I am trying to send them back now but it is impossible to get a hold of anybody at this company. I would never order this again ever ever make sure you look at what you're looking at because somehow they just click it and send it to you anyway. I'm trying to return it
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We'd love to help you resolve this issue; however, we cannot locate an order using the name on this review. Would you please email support@eatshameless.com and ask for Watson so that we can help you right away?
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