Company provided a full refund and their communication was better than expected. Their product is very good, but their website isn’t user friendly when ordering. There’s no review before submitting... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I tried the product and liked it. From their website, I placed a very large order, totaling over $200. When the order arrived certain items were missing. I sent an email with photos and a description.... Mehr ansehen
Unternehmen hat geantwortet
The fine-print subscriptions are just the start of their sketchy practices. They follow it up with a half dozen instant add-ons with deceptive buttons that fool you into clicking them and there's no... Mehr ansehen
Unternehmen hat geantwortet
My boyfriend Eric Leidinger put in an order for a product we actually would have probably bought again and often. But the hidden subscription sending an abhorrent number of candy bags to our door at a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Kontaktinformationen
Vereinigte Staaten
- 5623585945
- support@eatshameless.com
- eatshameless.com
3.0
Akzeptabel
302 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
top notch customer service
Every interaction has been top notch. They have honored my requests and exceeded my expectations. I have had no issues.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for the kind words and positive feedback. Customer Service stands ready to help should you need anything you can call, email or visit our website for our live chat any time M-F 8AM-5PM PT.
Aggressive
Aggressive, deceptive marketing... they're "on sale" but it's the final sale, ending today. Every. Day. Deceptive check out where they swamp you with offers and it's hard to tell if you've accidently added something....I finally have up and thought I'd ended the transaction, but it went through. Though it's been 9 days and still hasn't shipped. It feels so shady, supposedly a labels been created the last 2 days, but not really.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for bringing this to our attention. We're sorry that happened to you.
We’ve located your account, and our customer service team reached out to you via email today to help resolve what appears to be a stalled or possibly lost order. Please take a moment to review our message. We’ll make sure you’re taken care of and that this gets resolved for you immediately.
Shady customer service
The candies taste pretty good, but I wouldn't order again. I placed a one-time order and *specifically did not click on "subscription" when I ordered*. They signed me up for a subscription anyway and charged me a month later for another order. No matter what the company says, there was no option on their website to delete the subscription status they pushed on me without my consent. That is shady.
It took multiple emails for me to get off their subscription list and get a refund before they sent any more orders out to me.
But the hassle wasn't worth it. I won't be ordering from them again.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for sharing your feedback. We're glad to hear you enjoyed the taste of the candies, but we’re truly sorry to hear about the frustration you experienced with the subscription.
Please know that our subscription options and associated pricing are displayed during checkout and also outlined in the order confirmation email. Customers can manage or cancel their subscription at any time through the customer portal via our website by clicking the subscription link at the bottom of the home page.
That said, we understand how frustrating it can feel if something doesn’t appear as expected, and we’re sorry for the inconvenience this caused.
We're glad our team was able to assist you with canceling the subscription and processing your refund. Your feedback is very important to us and helps us continue improving the customer experience.
Good candy - Extremely poor website and customer service
The candy is good but the website is HORRIBLE. I signed up for a subscription for a discount. They list all over the checkout process that you can cancel or pause at any time through the account portal. When I went to cancel I could not find the button to do. I looked very closely across multiple browsers (and it's a tiny website) but I could not find it. I emailed customer support to have them cancel my subscription and they wasted my time by sending me another email asking if I was "sure". I emailed back I was sure but they never replied and uh oh my subscription payment was processed and shipped. Amazing.
I did eventually find the button a few days later. (I went looking again because support STILL has not replied to my email confirming to cancel) Maybe it was temporarily bugged? Maybe I just missed it? Either way I feel I was tricked. It should have been a lot more obvious, and they should have cancelled my subscription the first time I emailed asking them to.
The checkout process is just absolutely chock full of dark patterns. They make you click through like 10 upsells before finally letting you check out. It's just a very sketchy and absurd website. The candy is honestly good though - just never buy from their website directly.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience on our website wasn’t a positive one.
Please know that you can manage your account directly through the customer portal, including making changes to your subscription. We apologize if the steps to do this were not clear on the site.
We offer a faster way to connect with our support team rather than email. Simply visit our website and click on the Live Chat button to speak with one of our agents in real time—we’re available M-F 8AM-5PM PT.
DO NOT ORDER - SCAM
Just to echo previous reviews, DO NOT ORDER from this company. They buried a subscription in my order which didn't show on my receipt or email. The delivery then turned up over a week late.
Even though I logged into the portal (which by the way they make as difficult as possible with buttons not showing up on the mobile version), cancelled the subscription and got a "Subscription successfully cancelled" message 3 days ago, they have still charged me. Of course their customer service is non-existent and does not respond either by email or chat.
In short, if you order anything from them, they will sneak in a subscription, make it extremely difficult to cancel with their glitchy, hard to navigate "portal", and even if you do manage to cancel they will continue to charge you. These unauthorized charges constitute a scam and it seems the only way is to report the charges as fraudulent to your bank.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the frustration it has caused.
Please know that our subscription options, including the discounted pricing associated with them, are displayed during checkout under our "subscribe and save" pricing model. We also send a 3-day pre-bill notification to give customers time to review and manage their subscription before any renewal is processed. That said, we understand how frustrating the whole experience has been for you.
Please know we are currently reviewing and auditing the entire customer experience to ensure everything is as clear and transparent as possible from start to finish.
At this time, we were unable to locate an account under the name shown in this review. If you would like us to investigate and address your concerns, please reach out to us via live chat on our website Monday–Friday, 8 AM–5 PM PT, and ask for Watson. I will personally ensure your concerns are reviewed and resolved.
We appreciate the opportunity to look into this and make things right.
Pay forever!!!
Do NOT order f rom them. It took forever and when I decided not to order again, it did not cancel my subscription and customer service is non existent!! Stay away!!!!!
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We sincerely apologize if your request was not handled in a timely manner. Our team works diligently every day to resolve as many inquiries as possible.
We’d be happy to have a leader reach out to you; however, we were unable to locate an account using the name provided in your review. To ensure your issue is addressed promptly, please visit our website and click the Live Chat button anytime Monday–Friday, 8 AM–5 PM PT. Ask for Watson, who will work with you directly to resolve your concerns immediately.
Thank you for giving us the opportunity to make this right.
Ignored cancellation
Didn’t care for most of the flavors
Customer service is my complaint. I cancelled the subscription but they sent another shipment despite emails, texts and a phone call from me trying to stop the shipment. Their voicemail even advised not to call again, they got the message. I never received a return phone call.
I initiated a complaint through PayPal and Shameless has not responded to date. I finally got an email response from Jess who advised that fees would be charged for the return of the product. I have copies of my cancellation. I am still attempting to make them understand that this situation is entirely their fault and I should receive a full refund with no return shipping or restocking fees
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We truly appreciate the opportunity to help resolve this for you.
We do see that you’ve been in communication with our Customer Service team via email. While we understand a phone conversation can sometimes feel more direct, it can be difficult to successfully connect by phone, which is why we often work to resolve matters quickly through email and/or live chat.
For clarity, we offer discounted pricing through our “Subscribe & Save” program. During checkout, customers receive a subscription confirmation at the payment step, and we also send a 3-day pre-bill email reminder before any reorder is processed and charged.
That said, a member of our leadership team will be calling you today to connect directly. We’re here to help and look forward to speaking with you soon.
Yummy Product Terrible Customer Service
The products are fabulous. The customer service is terrible. I guess I signed up for a subscription, which isn't what I mean to do when I ordered 20 bags!! When they sent me a notice saying my next shipment was coming, I tried to pause my subscription. They said I could do it on the portal. I could NOT figure out how to do it so I contacted customer service two times for them to help me. NO response until the next week and AFTER my next shipment was already sent.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We’re sorry if our Customer Service team was unable to assist you in a timely manner.
We'd love to look up your account and assist you.
Unfortunately, we were unable to locate an account using the name provided in this review.
We offer a 30-day satisfaction guarantee to ensure our customers are fully protected, even if we weren’t able to respond quickly.
Please visit our website, click the Live Chat button, and ask for Watson who will make sure all of your issues are resolved.
Buyer beware
Pain in the butt to deal with this company! Worst customer service. Slowest shipping. Placed a large order. Didn't receive a shipping date. Tried to cancel. Wouldn't cancel. And now almost 2 weeks later and no order received to date!
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
hank you for your feedback. Our Customer Service team works diligently to respond to all inquiries as quickly as possible.
We do see you've been in contact with Customer Service back and forth over the past two weeks. According to the latest tracking update, your order is currently scheduled for delivery on March 3.
If you have any additional questions, the fastest way to reach our team is through the Live Chat link on our website, available Monday–Friday, 8AM–5PM PT. We’re always happy to help.
I think the snacks are good but my…
I think the snacks are good but my problem is cancellation and shipping. I have tried to cancel and unsubscribe but to no avail. Please help
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We’re sorry to hear you’re experiencing difficulty cancelling your subscription.
At this time, we’re unable to locate an account using the name provided in this review. For the fastest support, please visit our website and click on the Live Chat button, available Monday–Friday, 8AM–5PM PT.
You can also manage your subscription directly on our website by clicking the “Manage Subscription” link at the bottom of the homepage, where you can pause or cancel at your convenience.
We’re here and ready to assist you.
Still waiting
Placed a fairly large order on February 6th and I'm still waiting for it on February 27th. Customer service told me it was just taking a while. When I asked about my order a second time, no response. The product tastes good, but shipping is an issue. Pay more at Amazon and Target if you want it quickly or at all.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. If you can, please visit our website and click on the Live Chat button any time M-F 8AM-5PM and ask for Watson. We'd like to help you with your order but we are not able to find an account using the name on this review. We stand ready to assist you!
Absolutely complete and utter rip off…
Absolutely complete and utter rip off company. I bought a 1 time order and they signed me up for a reoccurring subscription service, this is totally illegal. Not only that it's impossible to cancel the subscription online. I will be contacting my attorney next.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you so much for your feedback!
We’re sorry for any confusion with your account. We’ve sent you a detailed summary of your orders, processed your full refund, and confirmed that your subscription has been cancelled.
If you have any questions or need help with anything else, we’re happy to assist!
Unsafe product, worse customer service
Edit in response to their reply: There is no way the effects of the gummies within the hour was a "temporary stomach discomfort". I was already taking fiber, and substituted with these gummies since they already had so much fiber.
The 30% was in reference to the fact they will charge a $9.95 "refund processing fee" no matter what. My original order was $29.90, they only refunded me $19.95 because of this mysterious fee. $19.95/$29.90 is only a 66.7% discount so they kept 33.3% of my original payment.
Original Review: Their gummies gave me the runs and were absolutely not safe to eat.
This company (Shameless Snacks) will also charge you a return processing fee that was 30% of my order cost even if they just give you a refund and don't actually want the products back. Terrible and dishonest business practices.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your honest feedback. Please know that the high fiber content in the gummies can sometimes cause temporary stomach discomfort until the body adjusts. Rest assured, the gummies are safe to eat.
Although we weren’t able to locate your order using the name on this review, please know that our 30% offer was a retention promotion. We absolutely process refunds.
If you visit our website and use the live chat, ask for Watson anytime M-F 8AM-5PM PT, we’ll make sure any issues are resolved immediately.
They have sent me three deliveries in…
They have sent me three deliveries in one month and there is no way on their website to adjust my subscription! None of their links work, their chat doesn't reply, and they don't respond to emails. You call and have to leave a message that they don't respond to. The product is great, but the company sucks! I'll skip on the product if the customer service isn't there. I've already told friends who were interested not to bother and will continue to do so.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry for your experience and any frustration this has caused.
We do see multiple messages from yesterday and sincerely apologize for the delayed response. Our team has now replied to your inquiries and is ready to assist you with managing your subscription.
We truly appreciate the opportunity to resolve any outstanding concerns and again apologize for the delay.
This company Shameless Snacks is shady at best
This company is shady at best. I placed an order on February 14th. I recently received it, but it was only about half of what I had ordered. I tried sending emails with no response. The phone number just comes back as busy. I advise people to STAY AWAY from this site. Now I need to keep an eye out for my credit card to make sure they do not keep charging me every month.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry for your experience and any frustration this has caused.
If you call and all agents are assisting other customers, please leave a voicemail so we can return your call as soon as possible.
At this time, we’re unable to locate an account under the name used in the review. It’s likely that your order was split into two separate deliveries.
To better assist you, please start a live chat with us at www.eatshameless.com anytime M-F 8AM-5PM PT so we can locate your account. Once we find it, we can confirm whether there is an active subscription and review your order details right away.
We look forward to resolving this for you.
Terrible company model with NO customer…
Terrible company model with NO customer service. Once they have your credit card they keep sending their product and you're unable to stop it from coming. The candy is OK although not fantastic. DONT DO IT. IF YOU DO YOU'LL BE STUCK GETTING SOMETHING YOU DON'T WANT. I sent four emails and two chats with NO RESPONSE. Come on guys wake up. This is no way to sell.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We sincerely apologize if your emails were not responded to in a timely manner.
Please note that when multiple follow-up emails are sent before we have a chance to respond, it can sometimes reset the queue and unintentionally delay our reply.
That said, we have responded to your messages today and are actively working toward a resolution. We appreciate your patience and the opportunity to assist you.
It's a SCAM..don't…
It's a SCAM..don't order..SCAM,SCAM,SCAM....
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Please know that we take this type of feedback very seriously and want to help resolve this as quickly as possible.
Unfortunately, we weren’t able to locate an account under the name on this review. To ensure this gets sorted out immediately, please visit our website at www.eatshameless.com
and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally review your order, address any subscription questions, and make sure your issue is resolved.
We value our customers and want to make sure every order is handled fairly and promptly.
Not worth it!
They signed me up for a subscription I never asked for. I tried to get them to retract the charge but they don’t seem to have a way to message them so I had to dispute the charge with chase and change my card number. I got my money back (love Chase), but this never should have happened.
That being said only some of the snacks are actually really good the rest of them taste very artificially sweetened. The other problem is the fact that they tend to give you a stomach ache when you’re eating them. So overall I would say it’s a company you should stay far away from either for your gut health or for the health of your wallet, and probably your sanity.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for your feedback. We’re very sorry you’ve had difficulty reaching us. Please know you can contact us anytime M–F, 8 AM–5 PM PT by:
Phone: (562) 358-5945
Email: support@eatshameless.com
Live Chat: www.eatshameless.com
— this is the fastest way to connect with an agent.
If you try one of these methods again, we’ll make sure to work with you directly to resolve any outstanding issues.
We truly appreciate your patience and the opportunity to help.
High fiber gummies and low sugar? Yes please!
The amazing of fiber you can get in ONE bag of these gummies is insane. Lots of delicious and addictive flavors and only 3 grams of sugar! Can’t start my day without them. Love Shameless gummies! Highly recommended!
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
Thank you for sharing your excitement! We’re thrilled to hear you love the flavors and the fiber boost from Shameless gummies. 😊 It’s awesome to know they’ve become part of your morning routine!
We really appreciate your recommendation and are so happy you’re enjoying them.
They’re a scam
They’re a scam. Not only did I never received my products, which had a “tracking number” that has not been updated, no shipping info, no expected delivery date, and they signed me up for subscription without my consent. They’re gaslighting people that they picked the subscribe option, but I clearly remember that I chose 1 time only. Still after looking at these reviews, I went to check on my order, and it shows that I’m on subscription and I will be charged again in a week even though I never even received my order. They make a “glitch” on their page so when you find the “cancel subscription” option, it doesn’t have any submit button after they asked you for a reason. I checked both mobile and desktop, the cancel option or subscription details are not even on the desktop version. They don’t respond to emails, they delete comments on social. It’s literally a scam that is impossible to cancel. I will report to my credit card company but trust me don’t do it if you don’t want to go through all this.
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shameless Snacks
We’re very sorry to hear about your experience and understand how frustrating this must be. We take concerns like yours very seriously and want to help resolve this as quickly as possible.
Unfortunately, we weren’t able to locate an account under the name on this review. To ensure this gets sorted out immediately, please visit our website at www.eatshameless.com
and click the Live Chat button (M–F, 8 AM–5 PM PT). Ask for Watson, who will personally review your order, address any subscription questions, and make sure your issue is resolved.
We value our customers and want to make sure every order is handled fairly and promptly.
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