Really excellent shopping experience. Needed this cordless Stihl within 3 business days. Was extremely pleased when it reached me the next day (even though I had chosen standard delivery ie. 2-3 busin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a struggle making the payment so i rang them, didn't take long for someone to answer. He could see there was a problem with the system. We went through it and finally payment accepted. Very effi... Mehr ansehen
Unternehmen hat geantwortet
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Mehr ansehen
Unternehmen hat geantwortet
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Vereinigtes Königreich
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4.8
Hervorragend
637 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DTW Tools & Machinery Ltd
Thank you for your fantastic review! We’re delighted you were happy with our service and the super-fast delivery. We really appreciate your support and look forward to serving you again!
Quality products from a great company to do business with
Great range of quality products at competitive prices.
Prompt delivery and always on time .
5. August 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for your fantastic review! We’re delighted to hear you’re happy with our range of quality products, competitive prices and reliable delivery. We really appreciate your continued support and look forward to serving you again!
Antwort von DTW Tools & Machinery Ltd
Thanks for the great feedback! We’re pleased we could get your order to you quickly and hope to welcome you back again soon.
Antwort von DTW Tools & Machinery Ltd
We’re glad to hear you found our web ordering process quick and straightforward. We appreciate your business and hope to see you again soon!
Good product and price but poor delivery
Product was fine and as ordered but don’t pay extra for next day delivery, I did but it took 4 days to arrive. *update -following prompt response from company and refund of next day delivery charge I am happy to upgrade my rating to 5* and based on this experience I would use this company again.
30. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for your feedback. We’re pleased to hear that the product was as expected, but we’re very sorry about the delay with your delivery.
Your order was dispatched by us on time using APC’s next-day service. Unfortunately, the APC depot local to you failed to process and dispatch the parcel within the expected timeframe, which resulted in the delay.
We completely understand your disappointment, particularly as you paid extra for next-day delivery. We sincerely apologise for the inconvenience caused and have refunded the additional next-day delivery charge.
Thank you for your understanding, and please accept our apologies again for the delay.
Paul
Customer service team
Antwort von DTW Tools & Machinery Ltd
We’re pleased you were happy with the deal on the Cramer machines and that your order reached you quickly. We appreciate you choosing DTW Tools!
Great service and price !
Great service and price !! Thank you , the cramer saw is impressive !
17. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the brilliant feedback! It’s great to hear you were pleased with both the service and the price. We’re especially glad the Cramer saw has impressed you — we hope it serves you well!
Excellent service
Excellent service. Good communication, rapid delivery and very good value for money.
22. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the excellent feedback! We’re really pleased you were happy with the communication, speedy delivery and value for money. It’s great to know we delivered a service that met your expectations. We appreciate your support!
Fast service and no problems
23. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thanks for the positive feedback! We’re glad everything went smoothly and that you were happy with the speed of our service. We really appreciate your custom and hope to help you again soon!
Antwort von DTW Tools & Machinery Ltd
Thank you for your feedback! We’re pleased you were happy with the price and that your delivery arrived right on schedule. We really appreciate your business and hope to serve you again soon!
ABSOLUTELY AMAZING 👌😊
21. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you so much for the fantastic feedback! 👌😊 We’re thrilled you had such a great experience with DTW Tools and really appreciate your support!
Order on 13 July still not received…
Order on 13 July still not received nearly 3 weeks ask pay pal for the money finish sukces definitely not recommended
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DTW Tools & Machinery Ltd
Please reach out to our customer service team on 01257 422200 as we have no record of your order.
Thanks.
Antwort von DTW Tools & Machinery Ltd
Thank you for the kind words! We’re delighted you were pleased with our service and really appreciate you choosing DTW Tools. We look forward to serving you again!
Great fast service and great price on…
Great fast service and great price on the Cramer cut off saw . Very pleased , thank you. Good bit of kit , used for cutting a lot of york stone and better than my old noisy petrol stihl !
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DTW Tools & Machinery Ltd
Thank you for such a fantastic review! We’re really pleased you’re impressed with the Cramer cut-off saw and that it’s proving its worth on the York stone. It’s great to hear it’s a quieter and better alternative to your old petrol saw too! We really appreciate your custom and hope it continues to perform brilliantly for you.
An unexpected delay in supply...but…
An unexpected delay in supply...but excellent communication and explanation...so no issues. Excellent customer care!!
2. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for your understanding and for such a kind review! We’re sorry there was an unexpected delay, but we’re really pleased our communication and customer care kept you informed throughout. We truly appreciate your patience and your business!
Antwort von DTW Tools & Machinery Ltd
Thank you for the great feedback! We’re pleased you were happy with our pricing and that your order reached you quickly. We really appreciate your support and look forward to helping you again!
First class scrvice
Easy web site to use, lettering Ng you know if in stock, on time delivery
8. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thanks for the great feedback! It’s fantastic to hear you found our website easy to navigate and the stock information helpful. We’re also glad your order arrived on time. We really appreciate your custom!
Very good price for the strimmer .The…
Very good price for the strimmer .The item arrived promptly and well packaged . Contacted customer services who were very helpful .
Recommend DTW without hesitation .
7. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such a fantastic review! We’re delighted you were happy with the price and that your strimmer arrived promptly and well packaged. It’s also great to hear our customer service team was able to help. Your recommendation means a lot to us — thank you for choosing DTW Tools!
Antwort von DTW Tools & Machinery Ltd
Thank you for your kind feedback! We’re really pleased our team could provide helpful advice and support you in finding the right product. We appreciate your business and hope to assist you again in the future!
Really excellent shopping experience
Really excellent shopping experience. Needed this cordless Stihl within 3 business days. Was extremely pleased when it reached me the next day (even though I had chosen standard delivery ie. 2-3 business days). Very competitive price too. Will definitely use DTW again!
6. Juli 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such a brilliant review! We’re thrilled we could get your cordless STIHL to you ahead of schedule, especially with your tight deadline. It’s great to hear you were also pleased with the competitive price. We’ll be delighted to welcome you back to DTW Tools next time!
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