Really excellent shopping experience. Needed this cordless Stihl within 3 business days. Was extremely pleased when it reached me the next day (even though I had chosen standard delivery ie. 2-3 busin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a struggle making the payment so i rang them, didn't take long for someone to answer. He could see there was a problem with the system. We went through it and finally payment accepted. Very effi... Mehr ansehen
Unternehmen hat geantwortet
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Mehr ansehen
Unternehmen hat geantwortet
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Vereinigtes Königreich
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4.8
Hervorragend
637 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
GREAT service
Prompt service. Initially I ordered the bare tool. Next day I changed my mind & arranged to pay the extra for the full tool, battery & charger . DTW retrieved my original order from despatch and substituted it with the full kit as per my revised order. Received it the next working day.
5. Juni 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such a fantastic review! We’re delighted our team could accommodate your change of order and arrange the full kit for you before dispatch. It’s great to hear everything arrived the very next working day. We really appreciate your custom and hope you enjoy the new tool!
Very good quick service
29. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the great feedback! We’re really pleased you were happy with the speed and quality of our service. We appreciate your support and hope to serve you again soon!
Good quality product at competitive…
Good quality product at competitive price and speedy delivery
5. Juni 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the fantastic feedback! We’re delighted you were happy with the quality of your purchase, our competitive pricing and the speedy delivery. We really appreciate your business and look forward to serving you again!
Einhel Mitre saw and stand
I ordered Mitre saw and stand, arrived quickly. The saw was used grade A, I’m delighted.
I highly recommend this company for tools in general
28. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such a brilliant review! We’re delighted you’re pleased with your Mitre saw and stand and that everything arrived quickly. It’s fantastic to hear you’re happy with the Grade A condition too. Your recommendation means a lot to us — thank you for choosing DTW Tools!
Antwort von DTW Tools & Machinery Ltd
Thank you for the brilliant feedback! We’re delighted you were happy with our service and fast delivery. We really appreciate your support and hope to serve you again soon!
Very good place
3. Juni 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the lovely feedback! We’re really pleased you had a positive experience with DTW Tools. We truly appreciate your support and hope to welcome you back again soon!
Antwort von DTW Tools & Machinery Ltd
Thank you for the lovely review! We’re so pleased you were happy with both our customer service and your purchase. We really appreciate your support and hope to serve you again in the future!
Great service and wide range of…
Great service and wide range of equipment - excellent after care
27. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the fantastic feedback! We’re delighted you’re happy with our range of equipment and, especially, our after-sales care. Providing great service throughout your experience is really important to us, so we truly appreciate your kind words and support!
I haven't used the pump yet But very…
I haven't used the pump yet But very please with fast service and not damage
When i received it 5*****
26. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the fantastic 5-star review! ⭐ We’re delighted to hear your pump arrived safely and that you were pleased with our fast service. We hope the pump performs brilliantly when you put it to work!
This is my second big purchase from DWT T&M…
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scarifier from them too. Once again it was flawless from buying to delivery. DTW is now my go to company for any future gardening equipment. Also, there were the best price for each item, even better that going direct to Stihl.
26. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such an outstanding review! It means a great deal to know that both your STIHL battery lawnmower and scarifier purchases were seamless from start to finish. We’re especially pleased you found our prices competitive and that everything arrived promptly and securely packaged. Becoming your go-to for future gardening equipment is a fantastic compliment — we really appreciate your continued trust and support!
Ease of ordering and a prompt delivery…
Ease of ordering and a prompt delivery very happy highly recommend
26. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for the great feedback! We’re delighted you found ordering easy and were happy with the prompt delivery. We really appreciate your recommendation and hope to serve you again soon!
Great to deal with
Great to deal with , Paul and the team go the extra mile , my go to place for tools now , I can’t fault them at all !!
21. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thank you for such a fantastic review! We’re thrilled to hear that Paul and the team went the extra mile and made such a positive impression. Becoming your go-to place for tools is a brilliant compliment — we really appreciate your continued support!
Antwort von DTW Tools & Machinery Ltd
Thank you for the great feedback! We’re delighted you were happy with our service and that your order arrived on time. We really appreciate your support and hope to serve you again soon!
Only part of order delivered but it was…
Only part of order delivered but it was rectified,
6. Mai 2026
Very good customer service
Very good customer service. Order didn't arrive in a week so phoned and they said they'd look into it and phone me the next morning. They lost one star because I had to phone them, but they sorted out the problem- parcel was in a hub somewhere, so they resent the order next day delivery and substituted a packet of 10 blades that was not in stock with a larger packet. Really pleased that order was delivered the next day
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von DTW Tools & Machinery Ltd
Thanks for your feedback Alison, we hope to get that that star back helping you in the future.
Kind Regards
Paul
Fantastic tool works better than…
Fantastic tool works better than expected good battery life easy to use
5. Mai 2026
Antwort von DTW Tools & Machinery Ltd
Thanks for the great review John, we're glad your new kit is working beyond your expectations.
Kind Regards
Paul
Antwort von DTW Tools & Machinery Ltd
Thanks for your kind review Brian, we look forward to helping you in the future.
Kind Regards
Paul
Antwort von DTW Tools & Machinery Ltd
Thanks for your kind review, we look forward to serving you again.
Kind Regards
Paul
Initial issue with order but all sorted by DTW
Bit of an issue with initial ordering a Stihl blower / vac but all resolved by the company to my satisfaction. I would consider buying from them again as prices are very competitive.
The only other issue was with their carrier (APC) as I stayed in all day waiting for delivery only for it to be delivered the next day.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von DTW Tools & Machinery Ltd
Thank you for taking the time to share your honest feedback. We’re sorry there was an issue with the initial order, but we’re pleased our team could resolve it to your satisfaction. We also appreciate your patience with the carrier delay and are glad you found our prices competitive. We’d be delighted to welcome you back in the future!
Antwort von DTW Tools & Machinery Ltd
Hi Alex,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
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