Quick delivery, good quality, easy to assemble ( I recommend using power tools instead of the Allen wrench). We loved our first one so much we ordered a second one. Will recommend to anyone looking fo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Everyone was very helpful and worked together to get the process completed. It's still not completed because we're having a high heat and the metal gets very hot and burns my contractors hands so I do... Mehr ansehen
Love the product. Very well made. Not giving it 5 stars because the hardware it came with didn’t fit in a few places my husband put together fairly easily in about 8 hours working by himself over a f... Mehr ansehen
The product is great material, strong sturdy. However the assembly is a nightmare. As most instructions you wonder who wrote them.The mounting screws and anchors for the rain guard on top are way over... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Domi Outdoor Living
Vom Unternehmen geschrieben
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Vom Unternehmen geschrieben
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof; 1 year warranty against the curtains and netting; Free replacements get within the warranty; Product maintenance suggestions
Our shipping promise&Cancel Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed, if the order has not shipped yet.
Kontaktinformationen
Vereinigte Staaten
- service@domioutdoorliving.com
- domioutdoorliving.com
Labor Day Sale- Up to $1300 off
4.2
Gut
313 Bewertungen
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Hat 92 % seiner negativen Bewertungen beantwortet
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Thumbs down to domi and Amazon
Purchased a sunroom from Amazon. Was a domi product. Ordered a 12 x 14 sunroom with windows that move vertically as shown on website pictures (I had a recent RCR so easier on my shoulder) and all associated videos pertaining to that Amazon product. Was sent a sunroom where I had to go outside and physically remove completely any and all windows if I wanted the breeze to flow inside. Panels also a dark brown which would be great in FL but not so in MI. Domi refused to ack. they sent me the wrong sunroom. Blamed it on me. Had all pictures and clearly it was a switch for whatever reason??? Amazon did not back me up or support me in any way. They washed their hands and NO CUSTOMER SUPPORT WHATSOEVER!!! Probably b/c of the cost. Domi did offer a replacement but after 4 months of correspondence (because I could not talk to anyone at domi directly, only through Amazon) I did not want to deal with a company that has zero integrity. After 2 dispute requests from me to Citibank, they finally ruled in my favor. Saying goodby to domi as well as Amazon which is turning out to be a substandard company. Glad all you other customers had a better experience than me.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Domi Outdoor Living
We sincerely apologize that, compared with other customers, your shopping experience at Domi cannot be described as satisfactory.
Regarding the 12x14 sunroom model you purchased, our previously unupdated models could indeed be opened by sliding up and down. However, all relevant sizes of this model currently sold on our platforms have been updated. They now feature PC board windows, which can only be removed from the outside and cannot be slid up and down from the inside.
This incident may have been caused by the product images on the relevant Amazon website not being updated in time. We sincerely apologize for the inconvenience you have experienced.
The Domi Team
Communication was great and the whole…
Communication was great and the whole experience was simple. Lots of work building but everything went well.
13. August 2026
Antwort von Domi Outdoor Living
Thank you for the kind words! We're thrilled everything went smoothly. Enjoy your new space! 🙌
The Domi Team
Feels a little cheap
The delivery was quick, the price was fairly reasonable (it was more expensive than some Amazon options, less than luxury choices), but it feels cheap. I put a couple of screws in early on accident and the plastic was impossible to get the screws out of, I tried everything. Some of the holes didn’t match up when things needed to be layered, and getting the first side pieces in was horrible because everything is so flimsy. Not sure if I would buy it again, likely better options.
18. August 2026
Antwort von Domi Outdoor Living
We appreciate you taking the time to share this. We're sorry to hear about the flimsy feel and alignment problems. This isn't the experience we want for our customers. If you haven't finished the installation, any replacement parts are needed, you may feel free to contact our support team via service@domioutdoorliving.com this email address— we'd like to resolve this for you:)
The Domi Team
Great product
Great product, delivery as expected. Minor scrapes on a few pieces, and 1 beam had a minor bend that was easily managed by the installer/assembly team I hired. I have no experience yet with how the unit will withstand upcoming winter weather but am anticipating it will hold up well.
22. August 2026
Antwort von Domi Outdoor Living
Thanks so much for the kind words! Sorry about the small scrapes and that one bent beam — glad your installer sorted it out. We're confident it'll handle the winter well, but please keep us posted. We're here anytime you need us!
The Domi Team
Antwort von Domi Outdoor Living
That's what we strive for:)!
The Domi Team
They make a great product
They make a great product. This is the second one I have purchased and am very pleased. It had easy Instructions and everything fit like a glove.
14. August 2026
Antwort von Domi Outdoor Living
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear the fit and instructions were spot on. Enjoy!
The Domi Team
I really love my awning
I really love my awning, Great color match to my shed! Installation instructions were perfect.
14. August 2026
Antwort von Domi Outdoor Living
Thank you so much! We're thrilled the color matches your shed perfectly and that the installation went smoothly. Enjoy your awning:)!
The Domi Team
Overall very satisfied
Overall very satisfied with 12x14 Pergola. Installation took a couple of days however overall pretty easy. Some damage on shipping however Domi was quick to address
20. August 2026
Antwort von Domi Outdoor Living
Thank you so much for your kind feedback! We're thrilled to hear you're overall very satisfied with your 12x14 Pergola. It's great that the installation went smoothly for you. We apologize again for the shipping damage, but we're glad Domi was able to resolve it quickly. Enjoy your new pergola!
The Domi Team
I ordered a 10 x 12 you sent 9 x 11 I…
I ordered a 10 x 12 you sent 9 x 11 I am soo mad about this
31. Juli 2026
Antwort von Domi Outdoor Living
Our Customer Servie team has issued this matter with you via email, and this matter comes to an end.
And there's one more thing we'd like to clarify, the size that we listed on our website is the roof size, the bottom size is smaller than the roof size. It should be the reason why you received the 9*11 size gazebo.
The Domi Team
Well made
Well made, instructions were pretty clear, easy to assemble but you definitely need some help with getting frame sections together. It looks like and I'm hoping it will last use for years
25. Juli 2026
Antwort von Domi Outdoor Living
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found the instructions clear and the assembly process straightforward—that’s exactly what we aim for.
You make a very fair point about needing an extra pair of hands when joining the frame sections. We actually design the frame joints to be extra snug for long-term stability, but we agree it can be a two-person job! We’ll look into adding a note about this more prominently in the setup guide.
Most importantly, we’re thrilled that you’re happy with the final look. We stand behind the quality of our materials, and we’re confident this product will serve you well for many years to come. If you ever have any questions or need replacement parts down the road, our team is just an email away.
The Domi Team
Very happy with it.
it arrived in just a few days, the assembly went very good with good fitting parts. I am very happy with it and it looks great. looking forward to enjoying it,
14. August 2026
Antwort von Domi Outdoor Living
Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear that your order arrived quickly and that the assembly process went smoothly — especially with the parts fitting just as they should.
It means a great deal to us that you're happy with the look and quality of the product. Knowing that it met your expectations is exactly what we strive for with every order.
We truly hope you enjoy using it for a long time to come. If you ever have any questions, need support, or want to share photos of it in action, we’d love to hear from you!
The Domi Team
Order arrived quickly via Fed Ex
Order arrived quickly via Fed Ex. Some boxes had torn corners and edges but no chairs were damaged. It might be useful if there was some padding or wrapping around them to assure no damage. A number of chairs (75%) did fall apart and Domi says there was a production problem with screws that were too short. After a fair number of emails back and forth eventually they agreed to a full refund. I will say that they were very responsive to my emails and the outcome was satisfactory. Be sure you know the refund policy and that you would be responsible for returning items at your cost if you simply change your mind.
14. Juli 2026
Antwort von Domi Outdoor Living
Thank you for taking the time to share your detailed experience. We genuinely appreciate both your positive acknowledgment of our shipping speed and email responsiveness, as well as your constructive criticism regarding packaging and product quality.
We are very glad to hear that the eventual outcome – a full refund – was satisfactory to you, and we confirm that our team has already documented your case internally to prevent similar issues in the future.
The Domi Team
Quick delivery
Quick delivery; great product; 2nd time ordering same product for backyard storage.
15. August 2026
Antwort von Domi Outdoor Living
We truly appreciate you taking the time to share your experience—and even more so, your trust in ordering from us a second time!
It’s wonderful to hear that both the delivery speed and product quality met your expectations again. Knowing that our storage solution is working well for your backyard setup is exactly what we aim for.
As a brand, nothing makes us happier than seeing customers come back. If you ever need parts, setup tips, or expansion ideas for your storage space, we’re just one message away.
Thanks again for choosing us. We’re here whenever you need us!
The Domi Team
Well made
Well made, fit together nicely, was missing pieces and some of the roof bracing was bent took a little while to get the replacement pieces. Could use better/thicker shipping boxes. One box was pretty tore up when it arrived
16. August 2026
Antwort von Domi Outdoor Living
Thank you for taking the time to share your detailed experience with our product. We truly appreciate your honest feedback, as it helps us grow and improve.
We’re glad to hear that you found the product well-made and that the parts fit together nicely during assembly. That said, we sincerely apologize for the inconveniences you encountered—particularly the missing pieces, the bent roof bracing, and the condition of the shipping boxes upon arrival. This is not the level of quality or service we strive to deliver, and we take your comments very seriously.
We want to make things right for you, if you are still searching for the replacement parts, pls feel free to reach our Domi Service Team via service@domioutdoorliving.com this email address with some photos of the damaged package, our team will arrange the replacemnt parts for you accordingly once we get those info:)
The Domi Team
Pergola Build 2026
The parts were labeled quite well. The instructions however had good pictures but poor details on the construction requirements. This is a good 5 hour project and you must have two or three individuals to balance the supports while building the main support frame.
15. August 2026
Antwort von Domi Outdoor Living
Thank you for your honest feedback. We truly appreciate you taking the time to share your building experience. We’re glad the labeling met your expectations, and we hear you clearly on the instruction detail gap and the manpower needed during assembly.
We will relay the issues you encountered during assembly to our research and development team. This will help us improve the areas where our instruction manual may lack sufficient detail.
We truly appreciate your valuable feedback, as it allows us to enhance our products and user experience:)
The Domi Team
Before i decided to buy the 12x20 Gazebo, I was able to talk to Yvonne how they do their business. I am satisfied to her reply and that is why I got my Gazebo with no issue.
Before i decided to buy the 12x20 Gazebo, I was able to talk to Yvonne and told her my frustrations with other seller and I agreed to how they do business on their Strict Return Policy. After placing my order, I got an email from Yara that my order was prepared for shipment and not to worry about the 5 boxes of parts for damage or missing parts.
The Gazebo was completed on same day because every parts are complete and the manual really help the installer. Thank you to Yvonne and Yara.
15. August 2026
Antwort von Domi Outdoor Living
We appreciate your thoughtful feedback regarding your recent purchase of the 12x20 Gazebo.
It means a great deal to us that you chose our brand despite past disappointments with other sellers. We are committed to doing business differently—with clarity, integrity, and genuine care for our customers—and we’re glad that our return policy and communication approach resonated with you.
We’re delighted that assembly went smoothly and that the manual and parts were fully up to standard. That’s the result of rigorous preparation on our side, and we’re glad it paid off for you.
Thank you again for trusting us. We look forward to serving you again in the future:)!
The Domi Team
Great product
Great product. My husband says it is well built. We didnt have any missing parts and put a 20x14 together in a weekend. Looks beautiful covering our deck!
13. August 2026
Antwort von Domi Outdoor Living
Thank you for the 5-star experience! We’re so glad the assembly went smoothly, all parts were accounted for, and the final look exceeded expectations. A 20x14 deck cover in a weekend—well done! Enjoy your beautiful new outdoor space, and we’re always here if you need anything. Happy relaxing!
The Domi Team
Lengthy build but the instructions and…
Lengthy build but the instructions and parts supplied were right on track. Fit perfectly on my deck. 👍
11. August 2026
Antwort von Domi Outdoor Living
Thanks so much for the great review!
We’ll happily take “lengthy but right on track” as a win! 😄 Our team puts serious effort into making sure every part is accounted for and every instruction is crystal clear, so it’s wonderful to hear that the fit was flawless on your deck.
Appreciate you sticking with it — and we hope the result brings you years of enjoyment. Let us know if we can ever help with accessories or upgrades!
The Domi Team
Love our gazebo
We ordered the wrong size and when we contacted customer service they responded quickly.
We are enjoying our new gazebo.
30. Juli 2026
Antwort von Domi Outdoor Living
Thanks for the great review—and for shouting out our support team! 🙌
Please feel free to let ys know if your need any further assistance- we are more than happy to help:)!
The Domi Team
Domi quickly resolved an issue that it…
Domi quickly resolved an issue that it turned out to be my fault.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Domi Outdoor Living
It is our honor to be able to assist you and provide our services:)
We're glad to hear that you are satisfied with our Domi support Team:)!
The Domi Team
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