Quick delivery, good quality, easy to assemble ( I recommend using power tools instead of the Allen wrench). We loved our first one so much we ordered a second one. Will recommend to anyone looking fo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everyone was very helpful and worked together to get the process completed. It's still not completed because we're having a high heat and the metal gets very hot and burns my contractors hands so I do... Mehr ansehen
Love the product. Very well made. Not giving it 5 stars because the hardware it came with didn’t fit in a few places my husband put together fairly easily in about 8 hours working by himself over a f... Mehr ansehen
The product is great material, strong sturdy. However the assembly is a nightmare. As most instructions you wonder who wrote them.The mounting screws and anchors for the rain guard on top are way over... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Domi Outdoor Living
Vom Unternehmen geschrieben
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Vom Unternehmen geschrieben
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof; 1 year warranty against the curtains and netting; Free replacements get within the warranty; Product maintenance suggestions
Our shipping promise&Cancel Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed, if the order has not shipped yet.
Kontaktinformationen
Vereinigte Staaten
- service@domioutdoorliving.com
- domioutdoorliving.com
Labor Day Sale- Up to $1300 off
4.2
Gut
314 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent delivery service and the…
Excellent delivery service and the products quality are superb!. The instructions well illustrated and understandable.
27. August 2026
Antwort von Domi Outdoor Living
What a lovely review — thank you! We're over the moon that you enjoyed our products and found everything easy to follow. Your support truly motivates us. See you next time!
The Domi Team
RECEIVED YOUR FIRST SHIPMENT FOR 2…
RECEIVED YOUR FIRST SHIPMENT FOR 2 UMBRELLAS, ONE WAS DEFECTED, YOU SENT ME A REPLACEMENT THAT HAS A HOLE IN THE FABRIC. YOU SHOULD HAVE A PRODUCT QUALITY DEPARTMENT TO TEST ALL PRODUCTS BEFORE PACKING.
27. August 2026
Antwort von Domi Outdoor Living
Thank you for your feedback. We sincerely apologize for the quality issues you experienced. This is not the standard we strive for. We are reinforcing our quality inspection process to ensure every product is thoroughly checked before shipping.
And our customer service team has followed up your issue accordingly, we will share you with the tracking info once the canopy is shipped:)
The Domi Team
The sheet metal is incredibly sharp
The sheet metal is incredibly sharp, me and everyone that helped me was cut multiple times and it's definitely built for wee folk. And the frame caved in right after putting it together!
12. August 2026
Antwort von Domi Outdoor Living
Thank you for flagging this, and we’re sorry you and your helpers got hurt. Safety is a top priority for us; please reach out via DM so we can resolve this immediately.
The Domi Team
Very helpful but replacement parts…
Very helpful but replacement parts prices are exorbitant!
26. August 2026
Antwort von Domi Outdoor Living
We appreciate your honesty. Replacement parts are priced to ensure safety, durability, and genuine quality. We'd love to help you find the best solution for your needs — please DM us so we can look into options for you.
The Domi Team
You send this knowing it could be much…
You send this knowing it could be much more simplified.
2ft roofing panels with 45 bolts
Send eight foot roof support instead of something you build. You make things to fit In little boxes. The labor with 2 people and the amount of bolts would make me never buy your product again.
2. September 2026
Antwort von Domi Outdoor Living
Sorry, but I checked your product and it requires customer assembly, including the frame and the entire roof structure. We don't have a complete 8-foot roof structure to send you. All our products are shipped to customers packed in boxes. Sorry again for the inconvenience caused.
The Domi Team
Great product and it looks amazing.
We love it!! Great gazebo. I would definitely purchase it again.
1. September 2026
Antwort von Domi Outdoor Living
Thank you so much for the love! We're thrilled you're enjoying the gazebo. Can't wait to have you back! 🙌
The Domi Team
I disliked the time involved in…
I disliked the time involved in ordering the parts. I disliked the delivery time and the misinformation about delivery. If on your website you had a detailed parts list, it would be helpful.
Being an outside item, the base plates should not rust, as quickly as they did.
I do love the gazebo, withstanding the problems
1. September 2026
Antwort von Domi Outdoor Living
Sorry for hearing that, our customer service team has sent you an email regarding the matter yoo mentioned via this email, you may check that email first and we'd try our best to find a solution for you:)
The Domi Team
Boxes were damaged
Boxes were damaged, did not receive the roof materials or the umbrella. I had to follow up and track down the information, why would you not contact me and keep me posted? For the cost of purchasing this product you would have assumed that the company would confirm you have all your materials.
31. August 2026
Antwort von Domi Outdoor Living
We are very sorry for the issue you mentioned. Our backend order platform only displays messages indicating that the package has been picked up and that the package has been delivered. It does not update in a timely manner when unexpected incidents occur during transit.
The only thing we can do is investigate and provide a corresponding solution after the customer raises the issue. Regarding the package you mentioned that you still have not received, our customer service has already sent you the tracking numbers for the two rescheduled packages via our email. You may check your inbox:)
The Domi Team
After a few interactions got wonderful…
After a few interactions got wonderful service!
29. August 2026
Antwort von Domi Outdoor Living
Thank you for your kind words! We're so glad we could turn things around for you. Looking forward to serving you again! 💛
The Domi Team
The design and instruction of this…
The design and instruction of this Gazebo that I purchased from Domi Outdoor Living was very simple and straightforward to assemble! I am completely satisfied.
29. August 2026
Antwort von Domi Outdoor Living
We truly appreciate your feedback! It's great to know the design and instructions made assembly easy for you. Thank you for choosing Domi Outdoor Living!
The Domi Team
Missing/ Damaged parts
My first time ordering from Domi outdoor living. I was unfortunately disappointed when I received my gazebo with missing screws two different type of screws were from the kit. Domi customer service quickly sent them to me after letting them know in an email. Later I found out two standing beams were visibly bent (maybe during shipping) so I decided I no longer wanted the order. A positive- Customer service were easy to work with and allowed me to return and put in for a refund. I’ve heard many good reviews about Domi, maybe I just received a bad order.That being said I’m not sure if I will be ordering again or going with another company.
29. August 2026
Antwort von Domi Outdoor Living
We appreciate your honest feedback and sincerely apologize for the issues with your gazebo. While we're glad our customer service could help, we know the overall experience fell short. Your trust means a lot to us, and we hope to have the opportunity to serve you better in the future.
The Domi Team
Way too much assembly due to frame…
Way too much assembly due to frame being manufactured into several short pieces. Instead of single length frames, all because your shipping it in three foot packages instead of five foot.
28. August 2026
Antwort von Domi Outdoor Living
We apologize that the packaging is decided before shipment, which caused extra installation complexity. We'll pass your feedback to our packaging team to improve future packaging and prevent this from happening again.
The Domi Team
I ordered a gazebo that was too big
I ordered a gazebo that was too big. I was able to return the item, get a refund. Then I was able to order the right size gazebo. The new gazebo was easy to put together, but at the point to put the legs on, we required a third person to assist. All other items where doable with 2 people.
15. Juli 2026
Antwort von Domi Outdoor Living
Thanks for your feedback! We're happy the exchange worked out and assembly was mostly smooth. We're sorry the leg installation required extra help. We'll pass this along to our team, and if you need any assembly tips, feel free to reach out.
The Domi Team
Great product and good price
Great product and good price. Pre-sale help from customer support was outstanding. Step by step directions invaluable. Peeling off wrap from roofing sections and lining up the small nuts for sections N1, N2, N4, N5, N6 &N7 for putting on side sections were only annoying steps.
27. August 2026
Antwort von Domi Outdoor Living
Appreciate you! Awesome to hear our support and directions helped. Those little nuts and wrap can definitely test your patience — thanks for pushing through. Enjoy!
The Domi Team
I ordered and it came quick nothing…
I ordered and it came quick nothing missing or broken.
27. August 2026
Antwort von Domi Outdoor Living
Awesome — thanks for sharing! Quick delivery, nothing missing, nothing broken. That's what we like to hear!
The Domi Team
Only needed one small panel not whole…
Only needed one small panel not whole thing but glad price wasn’t too high
26. August 2026
Antwort von Domi Outdoor Living
Sorry for that we don't have single screen panel that can sell to our customers, the replacment netting that we sell only in sets, not in pieces, truly sorry for the inconvenience caused.
The Domi Team
Very good materials and every part was…
Very good materials and every part was well crafted.
19. August 2026
Antwort von Domi Outdoor Living
Thank you so much! We put great care into every detail. Enjoy!
The Domi Team
No good instruction
No good instruction, it took hours before everything was put together. the door opens outward so new holes needed to be added to adjust awning. I think better measurement were needed because if the door open out or in, more holes for adjustments. you tube instructions would have helped
25. August 2026
Antwort von Domi Outdoor Living
We appreciate you sharing this. You're right—better measurement guidance and a video tutorial would help a lot. We'll pass this to our team to improve future instructions. Sorry for the inconvenience caused.
The Domi Team
Antwort von Domi Outdoor Living
Awesome to hear! Thanks for the kind words — so glad the awning was a great fit. Enjoy it!
The Domi Team
Great!
Predrilled holes were spot on! Easy to follow instructions. Everything showed up in good condition with no missing parts. It was a pretty great experience all in all.
Thanks also for the excellent communication through the entire process.
25. August 2026
Antwort von Domi Outdoor Living
We truly appreciate you taking the time to share this! So glad the predrilled holes and instructions made things easy for you. Thanks for noticing our communication efforts — it means a lot to us. Enjoy!
The Domi Team
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