Andy made the whole set up process a breeze. Very patient and knowledgeable. In addition, Nicola Marques (BDM) is awesome at her job, very professional and a great asset for he DNA team. If it were... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Guy talked me through the payment link and made it all very easy to understand At the end of the phone call I felt well looked after and confident in this service He was also very understanding whe... Mehr ansehen
Unternehmen hat geantwortet
Had a problem setting something up on the portal, contacted DNA and all I can say is wow! Spoke to Ashleigh N, she was quick in coming back, explained everything clearly and concisely and most importa... Mehr ansehen
Unternehmen hat geantwortet
Guy was very informative, friendly and professional on the call, put my mind at ease with the Payment Link and the whole portal. Very thorough and answered all questions that I put to him. Thank y... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über DNA Payments
Vom Unternehmen geschrieben
Pioneering payment solutions powering businesses to thrive
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
Kontaktinformationen
10 Lower Grosvenor Place,, SW1W 0EN, London, Vereinigtes Königreich
- 0208 102 8100
- support@dnapaymentsgroup.com
- dnapayments.com
4.9
Hervorragend
1842 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Friendly and helpful service provided…
Friendly and helpful service provided by Guy. He got our card machines set up quickly and answered any questions we had. Would definitely recommend DNA payments.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi David
That's great news, and thanks very much for letting us know about the friendly and helpful service received from Guy.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Antwort von DNA Payments
Hi Ali
That's great news, and thanks very much for letting us know about the excellent service provided by our team.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Our experience with DNA Payments has…
Our experience with DNA Payments has been fantastic from start to finish. The onboarding process was smooth, and the service has been reliable.
A special thank you to Amina and Jamie for their exceptional support. They were professional, friendly, and always available to help with any questions, making the whole process simple and stress-free.
We’re very happy with DNA Payments and would highly recommend them to any business looking for a dependable payment provider. Thank you, Amina and Jamie, for your excellent customer service!
6. Juli 2026
Antwort von DNA Payments
Hi Arash
That's great news, and thanks very much for letting us know about how professional and friendly Amina and Jamie have been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
CARLIE
Carlie was absolutely fantastic, consistently delivering exactly what was needed, when it was needed. Her communication was incredibly helpful and always spot-on. I wholeheartedly recommend her! Thank you, Carlie! 🙏🏼
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Mobile Tyre Buddy
That's great news, and thanks very much for letting us know about how helpful Carlie has been.
We're delighted to have helped you with your pay by link set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Great customer service
I had a great experience setting up my new card machine with DNA Payments. Andy was super helpful throughout the whole process and made sure everything was set up correctly and working as it should. He was friendly, helpful and made the whole process really straightforward. Great customer service and a very smooth experience. Thank you, Andy! 😊
21. Juli 2026
Antwort von DNA Payments
Hi Veronika
That's great news, and thanks very much for letting us know about how helpful Andy has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very easy and quick set
Very easy and quick set, great guidance from Paula & Samina and we was up and running in less than 10mins.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Gary
That's great news, and thanks very much for letting us know about the great guidance Paula & Samina provided. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
DNA PAYMENT SET UP
ANDY WAS EXCELLENT HELPING ME SET UP MY NEW TERMINAL.
MANY THANKS REGARDS CRAIG
20. Juli 2026
Antwort von DNA Payments
Hi Craig
That's great news, and thanks very much for letting us know about how excellent Andy was. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Superb
Superb.
Our business has worked with countless payment processors over the previous 15 years. None of them come close to DNA Payments. The onboarding process is so efficient, effective, and straightforward.
I'm very pleased with our decision to join them as they are head and shoulders above some other well-known and very big processors.
20. Juli 2026
Antwort von DNA Payments
Hi Ali
That's great news, and thanks very much for letting us know about how efficient, effective, and straightforward our systems are. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Guy helped me really well sorting the…
Guy helped me really well sorting the issues with the terminal
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Shagun
That's great news, and thanks very much for letting us know about how friendly Guy is. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Setup
Dougie at dnapayments took me through the setup. Clear, precise, friendly. All good. Thumbs up.
20. Juli 2026
Antwort von DNA Payments
Hi Richard
That's great news, and thanks very much for letting us know about how friendly Dougie is. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Antwort von DNA Payments
Hi Lester
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
I cannot praise enough the person who…
I cannot praise enough the person who helped me through the step by step process of setting everything up. Guy(that’s his name), took it above and beyond and had a tremendous amount of patience with me. Cannot call myself a very technical person 🤭
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Auto Market Place
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Carlie was most helpful
Carlie was most helpful. She understood the issue and was very accommodating. She acted with real impetus and efficiency, which we were most grateful for. The service really stood out. Thank you, Carlie!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Arthur
That's great news, and thanks very much for letting us know about Carlie! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Easy set up
Guy kept me well informed and was great to get everything set up so easily with any questions I had answered
15. Juli 2026
Antwort von DNA Payments
Hi Wilkie
That's great news, and thanks very much for letting us know about Guy We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Really well treated and the information…
Really well treated and the information was really straightforward and really easy to understand
15. Juli 2026
Antwort von DNA Payments
Hi Derek
That's great news, and thanks very much for letting us know! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Good service given by Guy and Rocky
Good service given by Guy and Rocky. Would recommend
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Tejal
That's great news, and thanks very much for letting us know about Guy & Rocky! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Andy was brilliant
Andy was brilliant. He talked me through the set up process and how to use and navigate the device.
He made it so simple and easy to follow.
7. Juli 2026
Antwort von DNA Payments
Hi Peter
That's great news, and thanks very much for letting us know about Andy! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Spoke to Guy Dore who was very friendly…
Spoke to Guy Dore who was very friendly and who kept me informed constantly about delivery of product, he was very easy to speak to and gave clear instructions during the set up process
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DNA Payments
Hi Katherine
That's great news, and thanks very much for letting us know about Guy! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Antwort von DNA Payments
Hi Sian
That's great news, and thanks very much for letting us know about Guy! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Antwort von DNA Payments
Hi Bilal,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about how helpful our team are.
We are delighted to have helped you with your new card machine setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.