Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All S... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just about everything from the start ,I saw what they do and thought.yes it was the best decision I've ever done it's in the hands of professional people who know what the do , I'm feeling very good... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Luke was very energetic and friendly and made me feel at ease about getting my issue sorted. Fantastic. Organised and got the job done efficiently and effectively.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my hou... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsservice für Bagatellschäden

Vom Unternehmen geschrieben

At Disrepair Support, we help tenants across the UK take action when their homes fall below a safe and livable standard. Whether you’re dealing with mould, damp, leaks, broken heating, faulty electrics, or structural damage, our team is here to make sure your landlord meets their legal responsibilities. We work alongside expert solicitors who specialise in housing disrepair claims, helping you secure repairs and fair compensation often at no upfront cost. Our goal is simple: to make the claims process clear, fair, and stress-free for every tenant. We pride ourselves on honest communication, transparency, and real results for our clients. Contact us today to find out if you could qualify for support your home deserves better


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

80 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

Just about everything from the start…

Just about everything from the start ,I saw what they do and thought.yes it was the best decision I've ever done it's in the hands of professional people who know what the do , I'm feeling very good for a good result.

5. Mai 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you for the review Gary. We will keep you updated through the process thanks for giving us the opportunity.

Bewertet mit 5 von 5 Sternen

Luke

Luke was very energetic and friendly and made me feel at ease about getting my issue sorted.
Fantastic. Organised and got the job done efficiently and effectively.

2. Mai 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you so much for the review. I will pass the message on to Luke.

Bewertet mit 1 von 5 Sternen

Serious concerns regarding professionalism and branding

"I engaged with this company regarding a housing disrepair claim, but I was consistently ignored and received no progress on my case. When I went to their website to find their official complaints procedure to raise these issues, I discovered that the email address provided for complaints is associated with an unrelated 'Redundancy Payment' service, rather than housing disrepair.
The lack of professional branding and the administrative confusion, combined with being ignored for so long, has left me with no confidence in this company’s legitimacy or capability to handle legal claims. I would urge others to be very cautious and carefully check who they are actually dealing with before sharing any personal information."

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Disrepairsupport

Hi Julia,

We’re sorry to hear that you feel this way, as this is not the experience we aim to provide. We take all enquiries seriously and have reviewed your case in detail.

Our records show that we made multiple attempts to contact you by phone and also communicated with you via WhatsApp following your initial enquiry on 2nd March. During this time, we requested supporting evidence to progress your claim and kept in regular contact.

We also made considerable efforts to have your case accepted; however, based on the evidence provided, it unfortunately did not meet the minimum criteria required for a housing disrepair claim. As discussed, you had also mentioned that several other solicitors had reached the same conclusion.

We would like to clarify that we did not ignore your case at any stage and did our best to assist you throughout the process. We understand how frustrating this situation can be, especially when you are dealing with issues in your home, and we are sorry that the outcome was not what you hoped for.

In relation to your comment about branding, the email reference you mentioned relates to a trading style used within our wider group. However, we appreciate how this may have caused confusion and will review this internally to ensure greater clarity for our customers.

We believe this review does not fully reflect the level of communication and effort made on your case, but we genuinely wish you the best in resolving the issues with your property.

Kind regards,
Sam Haley
Manager

Bewertet mit 5 von 5 Sternen

Ash Is On Your Side & He's A Winner So Pleased And Over Whelmed I Decided…

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All Steps Were Properly Covered At Times I Was Getting Frustrated With Myself But Ash Being Ace At His Job Guided Me Through Certain Steps.
If You Think You May Have A Complaint DISREPAIRSUPPORT Get In Touch With Them! You'll Be So Glad You Did 👍

24. April 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thanks Ian i will pass the message onto Ash

Bewertet mit 5 von 5 Sternen

Disrepair Support deserve my 5 star rating…

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in getting my property issues resolved when the council were non responsive to my needs. They guided me through the process and ensured that action was finally taken. As a result of their support & care and attention to detail, the required repairs were carried out in full. From start to finish, Disrepair Support handled my situation in a professional and expedient matter. I would recommend them to anyone in a similar position.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Disrepairsupport

Thanks for the kinds words.

Bewertet mit 5 von 5 Sternen

Disrepair Support were so helpful

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my house to feel like a home again. Thank you! Great service & extremely helpful throughout the process.

10. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you Lauren thank you for getting in contact with us.

Bewertet mit 5 von 5 Sternen

Disrepair Support is a fantastic…

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

1. April 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you Priscilla i will pass the message onto Ash.

Bewertet mit 5 von 5 Sternen

Helpful process and smooth experience

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

17. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you for the review.

Bewertet mit 5 von 5 Sternen

They were brilliant!

They were brilliant, they helped me get my property fixed with exceptional, quick service.

16. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you so much.

Bewertet mit 5 von 5 Sternen

I had a great experience.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

11. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thanks for the review.

Bewertet mit 5 von 5 Sternen

Housing Conditions

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

27. Januar 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you so much

Bewertet mit 1 von 5 Sternen

I'm absolutely fed up with this…

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

11. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Hello Becca,

I’m very sorry to hear this. I’m disappointed that our sales agents have handled things this way. I will look into this for you and make sure it is addressed so that it doesn’t happen again.

Please accept my sincere apologies.

Kind regards,
Sam Haley

Bewertet mit 5 von 5 Sternen

I can't Complain i have had excellent…

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.

10. März 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you so much

Bewertet mit 5 von 5 Sternen

They are so helpful with the problem…

They are so helpful with the problem I’ve he’d a highly recommend them to anyone who’s got a problem, they will try there best to help you in any way.

26. Februar 2026
Bewertung ohne vorherige Einladung
Disrepairsupport-Logo

Antwort von Disrepairsupport

Thank you so much i will pass this onto Kevin.

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