My husband, who is 85, needs glasses to help his balance, since he fell in January, fracturing his pelvis. He broke the frame of the glasses he had from the local optician, so was without gla... Mehr ansehen
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Das sagen Bewerter
Great service, have used multiple times now. Including a panicked "I stood on my glasses and need a new pair asap" for which the speedy service was perfect. Customer services were great on the phone w... Mehr ansehen
very positive overall Clear website and process Able to scan prescription effectively Chose frames taking account of detailed information and software guidance - v happy with, as always a mi... Mehr ansehen
Unternehmen hat geantwortet
Only one pair of glasses of the two ordered delivered no explanation of why had to contact you to find out the reason and told one pair still in manufacture. Still not received the second pair or any... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Sight is one of the leading online providers of prescription glasses in the UK. Our company boasts a highly experienced team of optical professionals. In addition, Direct Sight can offer both designer and prescription frames at prices up to 80% cheaper than high street retailers. Direct Sight manufactures all orders in our privately owned laboratory based in the UK.
Direct Sight
Vom Unternehmen geschrieben
- We strive to be the best
- Buying prescription glasses online has never been so simple. Our team of highly experienced staff are on-hand to guide you through the ordering process. Browse our wide selection of frames for a huge saving on your next pair of prescription glasses.
- Made in the UK - By Us!
- All customers orders are manufactured in our privately owned laboratory based in the UK.
Easy Returns
Simple pre-paid returns via Royal Mail Returns Service.
Kontaktinformationen
Unit 1, The Business Centre, HP6 6FB, Amersham, Vereinigtes Königreich
- 01494 307 345
- help@directsight.co.uk
- directsight.co.uk
Your Glasses Shipped The Same Day
4.2
Gut
41'134 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Direct Sight
Dear Karen,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
Amazing service and great product
Amazing service and great product. Thank you Direct Sight .
12. Mai 2026
Antwort von Direct Sight
Dear Rachel,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
Antwort von Direct Sight
Dear Anita,
Thank you for your lovely feedback. We're delighted to hear that you were happy with the quality and value of your glasses!
We always strive to provide a 5-star experience, so we'd love to know if there was anything we could have done differently to make your experience even better. If there's any feedback you'd like to share, please feel free to reach out to our Customer Service Team at help@directsight.co.uk.
Thank you again for choosing Direct Sight and we hope to welcome you back in the future!
The glasses I received were very loose…
The glasses I received were very loose and falling off my face also my vision was worse with them on was told probably would not get refunded because they are vari vocal so don’t see the point of sending them back
20. Juli 2026
Antwort von Direct Sight
Dear Sarah,
Thank you for taking the time to share your feedback. We're sorry to hear that your glasses weren't fitting comfortably and that your vision wasn't as expected.
We can see that we've already provided you with our returns information. When returning the glasses, please include a note inside the package explaining whether you're requesting an exchange or a refund, along with a brief description of the issues you've experienced. This will allow our Lab Manager to assess your glasses and determine the most appropriate resolution.
We appreciate the opportunity to review your concerns and hope to resolve this for you as quickly as possible.
Nice glasses…
Glasses delivered promptly and to my prescription. Would have given 5 stars but the right side lens was loose and had to take it to the opticians to get it fixed. Otherwise was easy to order and fair value for money. Loved the colour
20. Juli 2026
Antwort von Direct Sight
Dear Brenda,
Thank you for taking the time to leave your feedback! We're pleased to hear that you were happy with your glasses, the colour, and that they arrived promptly and matched your prescription.
We're sorry to hear that the right lens was loose on arrival and that you needed to visit your optician to have this adjusted. This isn't the standard we aim for, and we appreciate you bringing it to our attention.
Thank you again for choosing Direct Sight and we hope you enjoy wearing your new glasses!
Antwort von Direct Sight
Dear Roger,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
very positive overall - faultless tbh
very positive overall
Clear website and process
Able to scan prescription effectively
Chose frames taking account of detailed information and software guidance - v happy with, as always a minor gamble when choosing remotely
Was hoping might get glasses before holiday and they were much quicker than originally indicated so very comfortably achieved
Simple box re delivery, no case, and not needed, ideal.
And excellent value.
20. Juli 2026
Antwort von Direct Sight
Dear Steven,
Thank you for your fantastic 5 star review!
We're delighted to hear you found our website clear and easy to use and that uploading your prescription and choosing your frames was a smooth experience!
We know selecting glasses online can feel like a bit of a leap, so it's wonderful to hear the detailed information and guidance helped you find a pair you're happy with.
We're also pleased we were able to get your glasses to you ahead of your holiday – there's nothing better than exceeding expectations! It's great to know our simple, letterbox-friendly packaging suited your needs too.
Thank you for your kind words about the value we offer. We really appreciate your support and hope you continue to enjoy your new glasses!
Amazing service
Amazing service. Easy to order with uploading my prescription and loads of next day delivery glasses to choose from. I was desperate for glasses as my puppy had got my glasses and chewed them to bits. Totally recommend and I certainly will be ordering again
20. Juli 2026
Antwort von Direct Sight
Dear Debbie,
We're so pleased we could help when you needed a replacement so urgently - it sounds like your puppy certainly kept you on your toes!
It's fantastic to hear you found the ordering process straightforward, from uploading your prescription to choosing from our wide range of Express frames. We know how important it is to receive your glasses quickly, especially in situations like yours, so we're delighted we could get you seeing clearly again!
Thank you for your recommendation and for choosing Direct Sight. We look forward to helping you with your next pair of glasses whenever you need them!
Antwort von Direct Sight
Dear Andrew,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
Friendly helpful staff
Friendly helpful staff. Easy to use website. Delivery as promised
20. Juli 2026
Antwort von Direct Sight
Dear Christine,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear you found our Team friendly and helpful, our website easy to use, and that your glasses arrived exactly as promised. Providing a smooth ordering experience from start to finish is what we strive for, so it's wonderful to know we delivered.
Thank you for choosing Direct Sight!
Fast delivery as promised
13. Juli 2026
Antwort von Direct Sight
Dear Natalie,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
I loved the glasses but arrived in a…
I loved the glasses but arrived in a plastic bag in a box,no padding or anything.I noticed they were not straight as soon as I put them on so I started to move the parts about to straighten them and the end snapped off so I glued it as I need the anti glare glasses for some night driving.I put them on the table and they are clearly wonky.I have emailed but as it’s the weekend I will have to wait.Not that happy to be honest.The glasses are nice just should’ve been straightened and I paid for express as I needed them quickly.Will see how this goes 🤷🏼♀️
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sight
Dear Eva,
Thank you for taking the time to leave your feedback. We're sorry to hear about the issues you experienced with the fit and condition of your glasses on arrival.
We appreciate you getting in touch with us, and we're pleased that we've been able to assist. A replacement frame is being dispatched to you today and we hope this resolves the issue quickly for you.
We also appreciate your feedback regarding the packaging and will take your comments on board. While our glasses are securely packaged to protect them during transit, we understand the importance of ensuring they arrive in perfect condition and ready to wear.
We're glad to hear you love the glasses themselves, and we hope your replacement frame provides the comfortable fit and quality you expected.
Antwort von Direct Sight
Dear Albert,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
Antwort von Direct Sight
Dear Patricia,
Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.
Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!
Perfect assistance through the website…
Perfect assistance through the website with a person avaliable if needed. Ordered 2 pairs now and used my newer prescription. Wont ever buy glasses anywhere else. Gave clear measurements on all the glasses avaliable, chose the new pr and less than a week later, at my door. Great service and price. Thank you
14. Juli 2026
Antwort von Direct Sight
Dear Caroline,
We're delighted to hear you've now ordered two pairs from us and that the whole process has been so straightforward. It's great to know you found our website easy to use, appreciated the detailed frame measurements, and liked having support available if needed.
We're especially pleased your new glasses arrived in less than a week and that you're happy with both the service and the value we offer.
Thank you for your kind words and for your continued trust in Direct Sight. Hearing that you won't buy your glasses anywhere else truly means the world to us!
Antwort von Direct Sight
Dear Arthur,
We're delighted to hear you chose our Reglaze service for your new prescription and that you were happy with the experience. Reglazing is a great way to keep a favourite pair of frames while updating your lenses and we're so pleased we could help!
Thank you for choosing Direct Sight!
The glasses arrived bent and delivery…
The glasses arrived bent and delivery was slow and no notifications from you. I am not happy with that. I want a refund
17. Juli 2026
Antwort von Direct Sight
Dear Lorraine,
Thank you for taking the time to leave your feedback. We're very sorry to hear that your sunglasses did not arrive in the condition you expected and that you were disappointed with the delivery experience.
We can't see that you've contacted our Customer Service Team, and we'd really appreciate the opportunity to put this right. Your order consisted of two pairs of prescription sunglasses, which carry an advertised production time of up to 7 working days. We can see your order was completed and dispatched within 5 working days, so it was produced within our stated timeframe.
If your sunglasses arrived bent, please contact us at help@directsight.co.uk with a photo of the issue, and we'll be happy to review this for you and discuss the most appropriate resolution.
We apologise for the disappointment caused and hope to have the opportunity to resolve this for you.
Great quality and excellent delivery…
Great quality and excellent delivery thank you so much
15. Juli 2026
Antwort von Direct Sight
Dear Keith,
We're delighted to hear you're pleased with the quality of your glasses and that your order arrived promptly. Providing great products alongside a reliable delivery service is exactly what we strive for.
We really appreciate your kind words and hope to see you again soon!
Poor communication facilities
10. Juli 2026
Antwort von Direct Sight
Dear Andrew,
Thank you for taking the time to leave your feedback. We're sorry to see your 1 star review.
We're disappointed to hear you felt our communication was poor. Unfortunately, without any further details, we're unable to understand what went wrong or investigate your experience.
We'd really appreciate the opportunity to learn more and see if we can put things right. Please contact our Customer Service Team at help@directsight.co.uk with your order number and a little more information about your experience, and we'll be happy to look into this for you.
We hope to hear from you soon.
Perfect fit glasses and good service…
Perfect fit glasses and good service and delivery.
17. Juli 2026
Antwort von Direct Sight
Dear Denise,
We're so pleased to hear your glasses are a perfect fit and that you were happy with both our service and delivery. It's wonderful to know we provided a smooth experience from start to finish, too!
Thank you for choosing Direct Sight - enjoy your new glasses!
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