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Direct Sight  Bewertungen 

41'134
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My husband, who is 85, needs glasses to help his balance, since he fell in January, fracturing his pelvis. He broke the frame of the glasses he had from the local optician, so was without gla... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service, have used multiple times now. Including a panicked "I stood on my glasses and need a new pair asap" for which the speedy service was perfect. Customer services were great on the phone w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

very positive overall Clear website and process Able to scan prescription effectively Chose frames taking account of detailed information and software guidance - v happy with, as always a mi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Only one pair of glasses of the two ordered delivered no explanation of why had to contact you to find out the reason and told one pair still in manufacture. Still not received the second pair or any... Mehr ansehen

Unternehmensdetails

  1. Brillen-Großhändler
  2. Augenoptiker

Vom Unternehmen geschrieben

Direct Sight is one of the leading online providers of prescription glasses in the UK. Our company boasts a highly experienced team of optical professionals. In addition, Direct Sight can offer both designer and prescription frames at prices up to 80% cheaper than high street retailers. Direct Sight manufactures all orders in our privately owned laboratory based in the UK.

Direct Sight

Vom Unternehmen geschrieben

We strive to be the best
Buying prescription glasses online has never been so simple. Our team of highly experienced staff are on-hand to guide you through the ordering process. Browse our wide selection of frames for a huge saving on your next pair of prescription glasses.
Made in the UK - By Us!
All customers orders are manufactured in our privately owned laboratory based in the UK.

Easy Returns

Simple pre-paid returns via Royal Mail Returns Service.

Kontaktinformationen

Your Glasses Shipped The Same Day

Using our Fast Track service we will ship your glasses the same day!

4.2

Gut

TrustScore 4 von 5

41'134 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.2

Alle Bewertungen

(41'134)

505 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good price not long to wait and the…

Good price not long to wait and the glasses look good

23. Juli 2026
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Antwort von Direct Sight

Dear William,

Thank you for your fantastic 5 star review!

We're delighted to hear that you're pleased with your new glasses and that you found them to be great value for money. It's also great to know your order arrived quickly and that you're happy with the style chosen!

We really appreciate you taking the time to share your experience and thank you for choosing Direct Sight!

Bewertet mit 5 von 5 Sternen

Amazing fast service at a reasonable…

Amazing fast service at a reasonable price! Much cheaper than high street brands

16. Juli 2026
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Antwort von Direct Sight

Dear Nathon,

We're delighted to hear you were impressed with our fast service and found our glasses to be great value for money. We work hard to offer high-quality prescription eyewear at prices that compare favourably with the high street, so it's wonderful to know we met your expectations!!

We really appreciate your kind words and thank you for choosing Direct Sight!

Bewertet mit 4 von 5 Sternen

Surprised by delivery packaging, pleased with glasses.

I'm really pleased with the glasses and that I could get occupational lenses, I looked at quite a few online options but could only find varifocals which isn't what I needed.
The platinum lens option for thinning is the best thinning I've had. The glasses feel light weight and don't sit tilted on my nose despite a significant difference in prescription of the two lenses.
I was a bit surprised that delivery was second class an in fairly flimsy cardboard boxes without any particular structural protection for the glasses but thankfully there were no issues with the glasses when I opened them so I didn't have to test out the customer service. Just found it surprising when they arrived.
Overall very happy.

23. Juli 2026
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Antwort von Direct Sight

Dear Rebecca,

Thank you for taking the time to leave such a thoughtful review.

We're delighted to hear that you found the Occupational lenses you were looking for and that you're so pleased with the thinning options available. It's great to know your glasses are lightweight, comfortable, and well-balanced despite the difference in your prescription!

We also appreciate your feedback regarding our packaging. We understand why the packaging may have come as a surprise. Our glasses are sent in letterbox-friendly packaging to help keep delivery efficient and costs down, but your comments about the level of protection are valuable and will be taken on board as we continue to review and improve our packaging.

We're so pleased your glasses arrived safely and that you're happy with the finished product. Thank you again for choosing Direct Sight and we hope to be of service again in the future.

Bewertet mit 5 von 5 Sternen

EXCELLENT

I really did not expect anything online prescription glasses even when I received them in 2 thin boxes (by the way I ordered 2). But when I take them out from the boxes frames is both stylish and high-quality. Highly recommend.

23. Juli 2026
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Antwort von Direct Sight

Dear Tahira,

Thank you for your wonderful 5 star review!

We're delighted to hear that we exceeded your expectations. It's fantastic to know that, despite your initial doubts about ordering prescription glasses online, you were so pleased with the quality and style of both pairs once they arrived with you!

We also appreciate your comments about our packaging. We use slim, letterbox-friendly packaging to help keep deliveries convenient while ensuring your glasses arrive safely.

Thank you for your recommendation - we truly appreciate your support!

Bewertet mit 5 von 5 Sternen

Great

Just plain excellent from start to finish!!

22. Juli 2026
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Antwort von Direct Sight

Dear Derek,

Thank you for your excellent 5 star review! We're delighted to hear your experience was excellent from start to finish. Providing great quality glasses, outstanding service and a smooth ordering process is exactly what we aim for.

We really appreciate your support and look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Easy to contact and made the glasses…

Easy to contact and made the glasses and posted out firt clas the same day.

22. Juli 2026
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Antwort von Direct Sight

Dear Kevin,

Thank you for your wonderful review!

We're so pleased to hear you found us easy to contact and that you were happy with our same-day production and dispatch!

We really appreciate your kind words and hope you enjoy your new glasses.

Bewertet mit 5 von 5 Sternen

Great service

Great service

22. Juli 2026
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Antwort von Direct Sight

Dear Helen,

We're delighted to hear you received great service. Your support means a lot to us and we're so pleased you had a positive experience!

Thank you for choosing Direct Sight!

Bewertet mit 1 von 5 Sternen

glasses arrived quickly but thats where it ends!!…

glasses arrived quickly seem different lenses to my prescription ones and not 140mm wide frames so no good to me now need to go back to goggles uk and buy some

22. Juli 2026
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Antwort von Direct Sight

Dear Duncan,

Thank you for taking the time to leave your feedback. We're sorry to hear that you’re unhappy with your glasses!

We’d really like the opportunity to look into this for you as we haven’t been contacted directly regarding any concerns with the lenses or frame measurements.

We always encourage customers to get in touch so we can review the order details, prescription and measurements and do our best to help resolve any issues.

Our Team would be happy to assist, so please feel free to contact us directly at help@directsight.co.uk and we’ll be more than happy to look into this further for you.

We hope to hear from you soon!

Bewertet mit 5 von 5 Sternen

Happy repeat customer

I am a repeat customer for getting glasses reglazed - they are really quick, the communication is great and the result is brilliant.

22. Juli 2026
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Antwort von Direct Sight

Dear Alicia,

Thank you so much for your 5 star review and for choosing Direct Sight again for your Reglazing needs!

We're delighted to hear that you've been so pleased with the speed of our service, the communication from our team, and the final results. We know how important it is to trust someone with your own frames, so it's fantastic to hear that your experience has been such a positive one.

We really appreciate your continued support and look forward to helping you with your future eyewear needs!

Bewertet mit 5 von 5 Sternen

Lovely glasses very quick and easy to…

Lovely glasses very quick and easy to do . A great price.

21. Juli 2026
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Antwort von Direct Sight

Dear Lorraine,

Thank you so much for your 5 star review! We're delighted to hear that you love your new glasses and found the ordering process quick and easy.

It's fantastic to know that you were happy with the value of your purchase too - we work hard to make quality prescription eyewear accessible at great prices while keeping the experience as simple as possible!

Thank you again for choosing Direct Sight. We really appreciate your support and hope to welcome you back again in the future.

Bewertet mit 5 von 5 Sternen

A very good online shop for frames and…

A very good online shop for frames and glasses. Fast replies even on the weekend, and detailed answers helped me make a decision, which is very important when ordering glasses online. I ordered varifocal glasses at a very good price. I am very satisfied with the quality and how quickly they were produced and delivered. At first I made a mistake and ordered the wrong glasses, and I was very happy with how easy the return was. No problems at all. I received my money back very quickly. I definitely recommend this online shop.

1. Juli 2026
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Antwort von Direct Sight

Dear Uyanga,

Thank you so much for your wonderful 5 star review and for taking the time to share such detailed feedback.

We're delighted to hear that our Team were able to support you with your decision-making process. We understand that ordering glasses online can feel like a big decision, so we're really pleased that our advice and communication helped give you the confidence to choose the right option.

Thank you again for your kind recommendation and for choosing Direct Sight. We truly appreciate your support and hope you enjoy your new glasses!

Bewertet mit 5 von 5 Sternen

Great service and at a fantastic price

Great service and at a fantastic price. The quality is excellent

21. Juli 2026
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Antwort von Direct Sight

Dear Kay,

Thank you so much for your 5 star review. We're delighted to hear that you were happy with our service, the quality of your glasses, and the value for money!

We work hard to provide high-quality eyewear at accessible prices while delivering a smooth and reliable experience for our customers, so it's fantastic to hear your feedback.

Thank you again for choosing Direct Sight. We really appreciate your support and hope to welcome you back again in the future!

Bewertet mit 5 von 5 Sternen

Arrived quickly

Arrived quickly, I just had to adjust them to suit me, really pleased with them, will definitely order again in the future, thank you.

13. Juli 2026
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Antwort von Direct Sight

Dear Sylvia,

Thank you so much for your 5 star review. We're delighted to hear that your glasses arrived quickly and that you're so pleased with them!

We're glad you were able to make the small adjustments needed to get the perfect fit and it's fantastic to hear that you'll be ordering from us again in the future.

Thank you again for choosing Direct Sight and for your kind feedback!

Bewertet mit 1 von 5 Sternen

I can't read with them they are just…

I can't read with them they are just like clear glass I am well gutted.

14. Juli 2026
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Antwort von Direct Sight

Dear Steven,

Thank you for taking the time to leave your feedback. We're sorry to hear you're disappointed with your new glasses.

You have ordered Glasses for Distance Use, instead of Reading.

We can't see that you've been in touch with us yet so please do contact our Customer Service Team at help@directsight.co.uk, and we'll be happy to discuss a return for exchange to get you the glasses you require!

We look forward to hearing from you and helping to resolve this for you.

Bewertet mit 5 von 5 Sternen

Great glasses

Glasses are great and fit perfectly. Just as described. Service good

20. Juli 2026
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Antwort von Direct Sight

Dear Jane,

We're delighted to hear that you're happy with your new glasses and that they fit perfectly!

It's great to know that your glasses arrived as described and that you were pleased with the service provided. We always aim to make the online ordering experience as simple and reliable as possible.

Thank you again for choosing Direct Sight. We really appreciate your kind feedback and hope you enjoy your new glasses!

Bewertet mit 5 von 5 Sternen

Quick service.and high quality

Easy to set up prescription.
Quick delivery
Good quality and varied choice of frames

21. Juli 2026
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Antwort von Direct Sight

Dear John,

We're delighted to hear that you found the prescription setup process easy and that you were pleased with the quick delivery!

It's fantastic to know that you enjoyed the quality of our glasses and the variety of frames available - we do work hard to offer a wide selection of styles while keeping the ordering process as simple and convenient as possible.

Thank you for choosing Direct Sight!

Bewertet mit 5 von 5 Sternen

Excellent customer service

I contacted the company to see if the delivery date could be brought forward as the date given was after they were required. Although I had to pay some extra money, they were able to guarantee the delivery to the next day. Excellent customer service

17. Juli 2026
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Antwort von Direct Sight

Dear Amanda,

Thank you so much for your 5 star review! We're delighted to hear that our Team were able to assist and help bring your delivery date forward when you needed your glasses sooner.

We understand that sometimes circumstances mean a quicker turnaround is needed and we're pleased we could offer an option to meet your requirements. It's fantastic to hear that you were happy with the service and support you received from our Team.

Thank you again for choosing Direct Sight and for your kind feedback!

Bewertet mit 5 von 5 Sternen

Really good price and so quick

Really good price and so quick

21. Juli 2026
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Antwort von Direct Sight

Dear Sally,

Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.

We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering experience for all of our customers.

Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!

Bewertet mit 5 von 5 Sternen

Very quick service and glasses were…

Very quick service and glasses were just as I had hoped.

21. Juli 2026
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Antwort von Direct Sight

Dear Julie,

Thank you so much for leaving us a 5 star review! We really appreciate you taking the time to share your feedback.

We're delighted to hear that you had a positive experience with Direct Sight. Our Team are committed to providing high-quality eyewear, excellent value and a smooth ordering and delivery experience for all of our customers.

Thank you again for choosing Direct Sight. We truly appreciate your support and look forward to helping you with any future eyewear needs!

Bewertet mit 3 von 5 Sternen

This is the second time I have used the…

This is the second time I have used the company. First time was excellent. However this time my glasses took too long to be made and sent. I had to ring up and they were dispatched to Royal mail the next day. Royal Mail were quick to deliver.

21. Juli 2026
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Antwort von Direct Sight

Dear Diana,

Thank you for taking the time to leave your feedback and for choosing Direct Sight for a second time. We're really pleased to hear that your first experience with us was excellent.

We're sorry that your most recent order took longer than expected to reach you. We understand how frustrating it can be to be waiting for new glasses.

We're glad that our Team were able to assist and that your glasses were dispatched promptly afterwards, with Royal Mail delivering them quickly once received.

We appreciate your continued support and hope that your next experience with us is back to the high standard you received the first time.

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