Excellent products and the quality is fantastic. Quick delivery and great service. Will buy this again. It is better than I expected...great product.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something els... Mehr ansehen
Direct on Sale is always prompt with their correspondence, and deliveries are in a timely fashion. In regards to my latest purchase, being a fire pit I was disappointed with the size of the product.... Mehr ansehen
Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professional... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
In 2016, shopping online in Australia meant two choices: overpay at the big retailers, or take a gamble on some overseas marketplace and hope for the best. We thought there was a better way. Not a giant catalogue of everything. Something more useful - a trusted source that did the hard work of finding products actually worth buying.
Kontaktinformationen
3.9
Gut
110 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Better Quality than expected
Excellent products and the quality is fantastic.
Quick delivery and great service.
Will buy this again. It is better than I expected...great product.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thank you for your review. It means a lot to us ❤️
Antwort von Direct Sale
Thank you for your review Kerry, we really appriciate your support
Antwort von Direct Sale
Thank you Samer for your review, we really appriciate your support
Good communication and good service
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thank you Kien for the great feedback! We're so glad we could provide you with good communication and service. We appreciate your support!
Antwort von Direct Sale
Thanks for the great feedback, Raff! We're glad you appreciate our product variety. Happy shopping!
Everything went smoothly
Everything went smoothly. I am very happy and hope to receive it very quickly
29. Mai 2026
Antwort von Direct Sale
Thank you for your feedback, it seems you gave us 1-Star by mistake, We will appriciate if you review your rating.
Antwort von Direct Sale
Thanks Owen, we really appriciate your feedback
I ordered this dog jacket last Saturday…
I ordered this dog jacket last Saturday ... 16th May 2026 ... a week ago and have so far rec'd no information or tracking info as to when it will arrive
17. Mai 2026
Antwort von Direct Sale
Thanks for your review, item is in still transit. As an apology a full refund has been processed. We hope to serve you better next time.
CLICK /CHECK OUT THE PRODUCT /CLICK AND…
CLICK /CHECK OUT THE PRODUCT /CLICK AND BUY HOW EASY IS THAT. PAY
29. April 2026
Antwort von Direct Sale
Thanks Josephine, we appriciate your feedback
Antwort von Direct Sale
Thank you for your review, and we are truly sorry to hear your order didn't arrive, we completely understand how frustrating that must be.
We can confirm that a full refund has now been issued to you.
and we appreciate your patience throughout the process. Should you have any further questions, please don't hesitate to reach out to us directly
Great experience shopping for garage…
Great experience shopping for garage shelving. Got a defective part, contacted support and received prompt responses and a new part was shipped immediately. I value great customer support and I definitely received it from Direct Sale team.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thanks Easwar, we appriciate your feedback
Antwort von Direct Sale
Thanks Monicka, we appriciate your feedback
Antwort von Direct Sale
Thanks Janettte, we appriciate your feedback
False advertising
I originally rated this website 1 star because I ordered what was advertised as an authentic brand item but received a generic version instead. I’ve now updated my rating to 5 stars due to how quickly and professionally the seller resolved the issue.
My initial email regarding my complaint was answered within 24 hours, and I received a refund shortly after. Great customer service and a prompt resolution.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thank you for your feedback. We're sorry to hear about your experience — receiving a different product to what was advertised, combined with a lengthy delivery time, is not the standard we aim for.
We can confirm that a full refund has now been issued to you. We hope this brings the matter to a satisfactory close, and we appreciate your patience throughout the process.
We are reviewing our product listings and fulfilment processes to ensure this doesn't happen again. We're sorry we didn't get it right this time.
Delivered on time
Delivered on time, Solar panel bird proofing was good DIY option.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thanks Paul, we appriciate your feedback
Happy customer
Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professionally by the the team, and quite happy with the response and resolution. Thank you
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sale
Thanks Dimmi, appriciate your feedback
Scammers!!
Scammers!!! Dodgy company. Do not buy. Still awaiting delivery, 2 months later. No reply to email.
5. Februar 2025
Bewertung ohne vorherige Einladung
We have your money so we don't customer care!!!
Placed an order in Dec for a Christmas present.
Not arrived, no answer to emails, no eta.....now contacted card provider to get money back.
16. Dezember 2024
Bewertung ohne vorherige Einladung
I received a faulty product and was shocked to find that I had to committ to agreeing to pay $76/month to have it investigated.
I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something else and when I clicked it said:
By clicking "PayPal", "CONNECT NOW", "Buy with GPay" or "ApplePay", I agree to be charged one-time AU$1 join fee and AU$76 subscription fee every month. My subscription renews automatically until I cancel it in My Account or at www........
DON'T DEAL WITH THIS COMPANY
18. November 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.