Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Mehr ansehen
Unternehmen hat geantwortet
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Mehr ansehen
Unternehmen hat geantwortet
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Kontaktinformationen
124 City Road, EC1V 2NX, London, Vereinigtes Königreich
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3.7
Akzeptabel
137 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick delivery
Quick delivery, very good price, overall very pleased and would shop here again. Thanks :)
17. April 2023
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Matthew,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Antwort von Dickens Direct
Dear Andrew,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good response great price and fast…
Good response great price and fast delivery
2. September 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Neil,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good
Very good. Was sceptical because of price but it works perfect and definitely seems legit Apple. Would certainly buy again and recommend.
20. September 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good customer service
Very good customer service. Replied immediately and sorted out what needed to be sorted. Will definitely use again!
20. September 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Katy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I orded the wrong cable thought it was…
I orded the wrong cable thought it was sorted out but they sent same cable again
Now sorted out n a full refund given
6. September 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Barbara,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Decently good work done by them
Decently good work done by them
Recommend it for you
26. August 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Fast Delivery and great products.
I would like say I was very pleased with iPhone fast charger and charging cable. Very fast deliver. I would highley recommend them.
17. August 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Shiraz,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Be aware you will be buying from Amazon
Very speedy delivery. My only issue is that the item was supplied by Amazon. If I wanted to order from Amazon I would do it directly myself.
8. August 2022
Antwort von Dickens Direct
Hi,
As we are selling across different platforms so some mechandise can be dispatched out from our amazon warehouse.
We hope you have received what you ordered for and are satisfied with your purchase.
Kind regards
Dave
Customer Care
First class service
I’d never heard of this company but their prices are brilliant so thought I’d order through them AND I am so glad I did! Absolutely spot on - great communication, speedy delivery for free and item just as advertised at a brilliant price.
Will definitely use them again and wouldn’t hesitate to recommend them.
5. August 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Juile,
Thank you for the 5-Star review, this will help us a long way and encourage our team :)
Hope to see you again.
Kind Regards,
Finn
Customer Relations
Hi I’m very happy with your service…
Hi I’m very happy with your service before that’s date i restive my item tanks
4. August 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Good Morning,
Thank you for your positive feedback regarding our products and services. We're delighted to know that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Great service
What a place to shop.Service great staff great purchase great
21. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Andrew,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Everything as expected and quick…
Everything as expected and quick delivery!
21. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Greame,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good experience
Good experience, delivered when expected. Product as described. Happy would use this company again.
21. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Nicky,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
No problems with the service thanks
21. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Will,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great service
Very quick, efficient service. Very pleased.
15. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Janet,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Ordered an iPhone lightning cable
Ordered an iPhone lightning cable. Prompt service and fast delivery.
Would definitely use Dickens Direct again.
15. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Al,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick delivery and great service
8. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Jax,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
VERY GOOD PRODUCTS WITH GREAT PRICES
Genuine Cheaper Apple Lightning Cables and fast delivery, works well so I highly recommended.
8. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Mohammed,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent product and extremely fast…
Excellent product and extremely fast delivery. Very impressed, thank you.
8. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Dickens Direct
Dear Shelley,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.