Diamond Warranty Corp. Bewertungen 

173
TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Worst company to deal with. Purchased a 22 Blazer jan 2026 feb 2026 truck stalled in the middle of the road. Called Diamond to have truck towed, they wNted me to pay for the tow out of pocket. After g... Mehr ansehen

Bewertet mit 1 von 5 Sternen

On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other disco... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They lied to my mother and pretended to represent the dealership warranty she had just purchased with her used car. They convinced her she needed to set up a payment plan or her vehicle would not be... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I purchased a 2008 BMW this past summer in Dallas and was offered a warranty via Diamond Direct. I’m glad that I listened. Months later, my transmission went out suddenly. In all, it took close to 6 w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugservice
  2. Fahrzeugzubehörgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Great products and service starts with great people. With over a century of combined experience in the automotive and extended warranty space, Diamond Warranty is an industry-leading warranty protection plan provider to new and independent dealerships since nationwide. Our portfolio contains world-class Vehicle Service Contracts, Gap Insurance, and Automotive Ancillary products backed by AmTrust Financial.


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

173 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.4

Alle Bewertungen

(173)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We are more than happy with our…

We are more than happy with our warranty. They are such a great company to work with! Great coverage, and wonderful customer service.

13. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Walter, we are more than happy to have you as a customer! We're glad to hear you are satisfied with our coverage and customer service. :)

Bewertet mit 5 von 5 Sternen

You were quite helpful with the…

You were quite helpful with the information regarding the repair to my Jeep. The repair shop commented he called and was told he would get a call back concerning the repair. He stated he called back to get the process and paperwork started. Thank you for your help!

Sincerely,

Dave

12. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Dave, we're so glad to hear we could help you repair your Jeep! Thank YOU. :)

Bewertet mit 1 von 5 Sternen

Very poor service

Very poor service! I recently purchased a vehicle along with a 3 year 40,000 mile warranty. The claim took over a week to process. There was mo communication with the dealer and at one point the adjuster cancelled the claim. Im not very happy and feel like this company is a scam! Thanks for taking my $2000!!

8. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Jeff, we're sorry to hear about the service you've had with us. Please feel free to send an email to management@diamondwarrantycorp.com so we can look further into this issue.

Bewertet mit 1 von 5 Sternen

Low coverage limits

We bought a used car that came with a warranty from Diamond Warranty Corp. The vehicle required two major repairs during the warranty period. In both cases Diamond Warranty paid about 30% of the actual repair cost. Their maximum coverage limits are very low and you will experience significant out of pocket costs for repairs you expect to be covered under the warranty.

7. Februar 2019
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Antwort von Diamond Warranty Corp.

Thank you for your feedback, we're sorry to hear about your experience with our service. Please contact us at management@diamondwarrantycorp.com so that we can resolve the issue.

Bewertet mit 2 von 5 Sternen

Not Clear.

Thay tell you one thing and do another. Yes its covered then, go to the mechanic and find out it's not. You have to pay out of pocket. WHY???

5. Februar 2019
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Antwort von Diamond Warranty Corp.

Natasha, we would like to look further into this issue. Please email us at management@diamondwarrantycorp.com so we can help.

Bewertet mit 1 von 5 Sternen

The service I got from Diamond Warranty…

The service I got from Diamond Warranty was terrible. I have not had a car in 4 months. I made car payments and paid insurance but had no car to drive, not even a rental car. The automotive repair shop had called me after they started dealing with the company and said to come get the car, he didn't want to deal with them as they were pain in a$&!! You sell warranties but yet you don't want to pay for what is NEEDED. Once I can sell this car it is gone and I will NEVER buy used again. Diamond Warranty is not worth buying.

31. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Jennifer, we're sorry to hear about your recent experience with our service. Please contact us at management@diamondwarrantycorp.com so we can resolve the issue.

Bewertet mit 1 von 5 Sternen

Price of part covered by warranty did…

Price of part covered by warranty did not match the price the shop charged. Shops rate was higher than what the warranty covered. A $460 repair still cost me $230.

30. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Chris, we're sorry to hear about the experience you've had with us. Please send an email to management@diamondwarrantycorp.com so we can get the issue resolved for you.

Bewertet mit 1 von 5 Sternen

I had a claim under special…

I had a claim under special circumstances that I was assured would be fully covered, but once it was processed, you failed to even cover the parts, much less the full coverage I was promised.

Entirely misled.

29. Januar 2019
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Antwort von Diamond Warranty Corp.

Will, thank you for your feedback. We're sorry to hear about the experience you've had with us; please send an email to management@diamondwarrantycorp.com so we can look into getting this issue resolved for you.

Bewertet mit 5 von 5 Sternen

Appreciate there serviceout of state service

Appreciate there service, we were traveling out of state and needed service, our diamond warranty worked great they paid as soon as it was processed.

25. Januar 2019
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Antwort von Diamond Warranty Corp.

William, we appreciate YOU! We'll always be there for you whether you're traveling in or out of state. :)

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! I recommend you , you ,and you💯

22. Januar 2019
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Antwort von Diamond Warranty Corp.

Kimberly, thank you for the feedback! We're glad you had a great experience with us.

Bewertet mit 4 von 5 Sternen

good service but too many things not…

good service but too many things not covered, I got in touch with a rep at the company and she was very rude and stated that plans can't be upgraded nor changed , so why you offer that option , also I emailed C . Healey a couple of times with no avail , she never responded.

19. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Aida, we appreciate your feedback. Please give us a call to review your coverage and if there is something we can change for you, we will try our best to fit you with an upgrade, or another product that you'd prefer for your vehicle. Please send an email to chealey@diamondwarrantycorp.com thanks!

Bewertet mit 5 von 5 Sternen

Truly five star company

I have always been skeptical of car warranty companies. I can truly say that diamond warranty Corporation has been Top Notch company to work with. I would recommend this company to families and friends.

17. Januar 2019
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Antwort von Diamond Warranty Corp.

Dana, we appreciate the kind words and the recommendation! :)

Bewertet mit 5 von 5 Sternen

Work with the Rep Key

Work with the Rep. Key. She was fast with her response in regards of letting me and my mechanic know of the approval. She was also very knowledgeable and most important very professional.

16. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

We agree, Key is pretty awesome :) Thank you for taking time to leave us feedback regarding your recent claims experience!

Bewertet mit 5 von 5 Sternen

2013 Ford F150

I brought my truck back to the dealer that I bought my truck from to analyze a problem.They found the problem in the transfer case they called Diamond Warranty and it was covered. Dealership called me back and they are fixing the problem.

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Richard, we appreciate your feedback! Let us know if you need any additional help regarding your claim. Thanks!

Bewertet mit 5 von 5 Sternen

Great people to work with awesome crew …

Great people to work with awesome crew Brie was very helpful
Question
Is there a option to buy or renew my warranty?

7. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Leo, we appreciate your feedback! Brie usually has all the answers, she's a great member of the team. To answer your question, you can renew your policy, just give us a call and we can walk you through everything.

Bewertet mit 5 von 5 Sternen

Easy to deal with

Easy to deal with, definitely recommend Diamond Warranty.

3. Januar 2019
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Antwort von Diamond Warranty Corp.

Colleen,

We like to keep things easy, simple, fast and friendly :) Thank You!

Bewertet mit 5 von 5 Sternen

You guys are the best!

You guys are the best!! And quick!!!

2. Januar 2019
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Antwort von Diamond Warranty Corp.

Jess,

We couldn't be the best without customers like you :) We appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Great customer service

31. Dezember 2018
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Antwort von Diamond Warranty Corp.

Danica,

We appreciate your feedback and we're glad you had an awesome experience with our customer service team :)

Bewertet mit 1 von 5 Sternen

Would give a zero but is not an option

Would give a zero but is not an option. Worst company EVER. Do not buy this extended warranty. I paid 818.00 and they paid 400.00 to fix my car. I paid over 2,000.00 for this warranty

1. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Linda, we apologize for your recent experience. Please send an email to chealey@diamondwarrantycorp.com so we can look into the issue and get this resolved. Thank you for reaching out.

Bewertet mit 5 von 5 Sternen

I am very pleased with the great…

I am very pleased with the great service!

28. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Diamond Warranty Corp.

Brian, we appreciate your feedback! We are also very pleased that you are very pleased :)

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