Daviesandcooper Bewertungen 

93
TrustScore 1.5 von 5

1.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Went to collet order shop had no such delivery.Next message sabndals being delivered to somewhere 30 miles away Messaged company to say unable to to pick up as my car had been in accident.Despite repe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wish I could mark this company even lower. Shoes never arrived and no response to my request for a refund, only a suggestion that I check my property to see if I have missed them. Yodel state they hav... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wish I'd read these reviews before. More than two weeks and still waiting for my order. My two complaints have generated an automatic response within seconds of my mail - obviously computeer genera... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could give them a minus I certainly would - I ordered a pair of size 12 men’s orthopaedic slip ins - firstly they were mis-sized about size 9 or 10 at most - in fact they fitted my sone who is a... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

1.6

Ungenügend

TrustScore 1.5 von 5

93 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.6

Alle Bewertungen

(93)

92 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

SOMETHING TO THINK ABOUT

Follow up from previous reviews I have made. This so called company does not even deserve one star and definitely not the 1.7 score. Zero it should read.
Attention all. Have you paid by credit card? If so, try contacting your bank. There are refund conditions attached to your credit card. They are very helpful indeed. PLEASE CONTACT BANK DONT LET THEM AWAY WITH YOUR MONEY

17. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Ms. Janette Neill, thank you for following up. To confirm for you and anyone reading — this order was refunded in full, and we're glad that was resolved.

We take feedback seriously and always aim to make things right when something goes wrong. If there's anything outstanding on your end that we've missed, please reach out to us directly at support@daviesandcooper.com with your order number and we'll look into it right away.

— Eli

Bewertet mit 1 von 5 Sternen

Company needs investigating

Company needs investigating.

Items come from china and theres zero disclosure about this online and they refuse to confirm this even tho when you order the tracking starts in china.

Secondly they say they use royal mail once the item gets in the country. This too is a lie as my items are now with evri... Evri as everyone knows are awful and if these two issues were apparently before i ordered i simply wouldn't have.

This lack of truth and disclosure means i have reported them to trading standards etc.

EDIT: have since contacted my bank and reported the transaction and the company.

18. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi, thank you for taking the time to share this, and I'm sorry to hear about the frustration with sourcing and delivery.

A couple of clarifications for other readers: our sourcing information is disclosed on our policy page, though we recognize it could be made more visible at checkout and will look into that. On delivery, carrier used can vary by order and region — Royal Mail handles many orders, but Evri is used for others depending on location and volume.

We can also confirm this order was refunded in full. If there's anything still unresolved on your end, please reach out to us at support@daviesandcooper.com with your order number and we'll be glad to help.

— Eli

Bewertet mit 1 von 5 Sternen

DO NOT USE.

DO NOT USE.
Bought sandals that were supposed to be £50 reduced to £25. I wouldn't even pay £2 for these, poorly made sandals. Never again would I buy from this so called UK company.

18. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Nita,

Thanks for the feedback. I'm sorry your experience has not been positive.

Please reach out to our customer support team with your order number if you'd like assistance.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

SCAM Order never arrived

SCAM Order never arrived despite tracking emails received every day. No refund, cancellations only 1 hour after ordering written in stunted English grammar. This is not a website based in the U.K. DO NOT ORDER from Davies and Cooper it is a SCAM

18. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi there,

Thanks for the feedback. Our refund and cancellation policies are openly posted on our website and agreed to before ordering.

If you'd like to review your order status, you're welcome to check there directly.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Poor customer service

Poor customer service, sent wrong size Sandles and still waiting for a code to get another pair.

18. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi there,

Thanks for the feedback, and I'm sorry for the mix-up with the sizing and the wait for your exchange code.

Please reach out to our customer support team again, and be sure to reply to your existing ticket so it gets picked up right away.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Still waiting for my order

Still waiting for my order, keep getting messages that it’s in transit. It’s one of those clever websites that makes you feel you are shopping in the UK. I should have looked at the reviews before I ordered. I’m assuming the shoes that were for a birthday present that’s been and gone now, will be cheap Chinese rubbish, probably go stir in the bin as I can’t be bothered to even try for a refund.
Also they say delivery by Royal Mail but then it turns into EVRI.
Won’t be getting fooled again

18. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi there Nigel,

Thanks for the feedback. Our shipping times are openly posted on our website, so please feel free to check there for the expected delivery window based on your August 5th order date.

If you have any further questions, please reach out to our customer support team.

Eli
Davies and Cooper

Bewertet mit 3 von 5 Sternen

Color blocking is striking in…

Color blocking is striking in photographs, yet the actual fabric thickness is lighter than envisioned. Fine for a casual day event though you'll definitely want seamless undergarments.

31. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thank you for the detailed feedback, Matilda! Glad the color blocking came through nicely for photos, and thanks for the tip on seamless undergarments — helpful for other shoppers too.

Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Very Poor quality

Very Poor quality, you can buy the same shoes on shein for a third of the price if not less . Took absolutely ages to arrive now I know why as came from abroad , poorly packaged very very dissatisfied . Wish I had never wasted my money

17. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Sarah,

Thanks for the feedback. I'm sorry your experience has not been positive.

Please reach out to our customer support team with your order number if you'd like assistance.

Warmly,
Eli
Davies and Cooper

Bewertet mit 3 von 5 Sternen

Raffles give it a romantic movement in…

Raffles give it a romantic movement in motion, but fabric tends to static easily. Needed a bit of anti-static spray before walking out the door. Wrap stays tied securely without popping open.

14. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thank you Phoebe for the detailed feedback! Glad to hear you're satisfied with our product— appreciate the tip about the anti-static spray too, that's helpful for other customers to know.

Warmly,
Eli
Davies and Cooper

Bewertet mit 5 von 5 Sternen

Trainers were too small

The trainers were despatched promptly but alas the sizing is incorrect. They were bought for my sister who takes a size 7 but they are far too small. She removed the insole and managed to get them on but this is not ideal.

6. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thanks for the feedback, Angela and I'm sorry the sizing ran smaller than expected.

Please reach out to our customer support team with your order number if you'd like help with an exchange or return.

Eli
Davies and Cooper

Bewertet mit 3 von 5 Sternen

Sleeve length is great for breezy…

Sleeve length is great for breezy summer evenings, though the polyester blend feels slightly stiff before the first wash. Fits true to size around the bust, but the waist seam sits a little higher than expected.

23. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thank you for the detailed feedback, Faye! Glad the sleeve length and bust fit worked out well — and thanks for the tips on the fabric softening after a wash and the waist seam placement, really helpful for other shoppers.

Eli
Davies and Cooper

Bewertet mit 3 von 5 Sternen

The item arrived sooner than I…

The item arrived sooner than I expected. Thank you.

21. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Desmond,

Thank you so much for sharing this! Glad your item arrived sooner than expected.

Eli
Davies and Cooper

Bewertet mit 5 von 5 Sternen

Great service

Great service, lovely product, easy to browse and order.

24. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi there,

Thank you so much for the kind words! So glad you had an easy time browsing and ordering, and that you're happy with the product.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Not British retailer - avoid at all costs!

Like other reviewers, I wish I had taken the time to check out this company before ordering. This company & others like it, eg Zanory, are promoting what appear to be quality goods from a British company, which, of course, they are not. The sandals I ordered are too small &, while I like the look of them, paying to return them is too costly to be worthwhile & as a matter of principle, I will not be ordering the larger size. I don't like being deceived. Avoid at all costs!

29. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thanks for the feedback. I'm sorry your experience has not been positive. Our returns and refund process, along with shipping times, are openly posted on our website and agreed to before ordering.

Please reach out to our customer support team with your order number if you'd like assistance.

Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

False UK company Actually items from China

This company is pretending to be based in the UK but is actually getting the items from China, I ordered a swimming costume, when it finally did show up the quality was awful and nothing like the picture. I contacted them to be told to post it back TO CHINA for a refund, do yourselves a favour and stay away from this company

13. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi there,

Thanks for the feedback. I'm sorry your experience has not been positive. Our returns and refund process, along with shipping times, are openly posted on our website and agreed to before ordering.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Very disappointed with items I ordered - not what I was expecting

I ordered a pair of suede “orthopaedic” mules for £24.99 reduced from £50 and a green v neck top.
They took over two weeks to arrive and when they did, I was very disappointed with the items, especially the shoes.
The package was a bubble wrap bag and inside, the shoes were totally squashed. They were very cheap looking, flimsy and not what I was expecting. They seemed to be made of poor quality material almost like cardboard, and didn’t improve after taking out of the bag.
I immediately decided I wanted to return both items and get a refund, but when checking the website found out that they had to be shipped to China at my cost.
I tried to call the company's contact number but it was out of service.
I have emailed the company and sent photos, but have only received an automated response so far.
My advice: do not order from this company.

29. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thanks for the detailed feedback, Jude. I'm sorry your experience has not been positive. I'd like to note that our processing and shipping times are also openly posted on our website.

Please reach out to our customer support team with your order number and the photos you've already taken — we'll make sure this gets a proper follow-up.

Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Why didn’t I check the reviews before…

Why didn’t I check the reviews before ordering?! This website is just so misleading, it really looks the part. The items are sent from China, the shoes I ordered took weeks to arrive and are really poor quality. You can return them at your own cost (£12-28) and even then the website says that they will inspect the item and decide if you get the refund.
I hope this review helps someone else avoid this website and save their money!

13. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Katie,

Thanks for the feedback, and I'm sorry the shoes didn't meet your expectations on quality.

Please reach out to our customer support team with your order number if you'd like help with the return process.

Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

They will only give you a 50% refund

Recently bought a pair of sandals from this company, which took three weeks to arrive from China. Unfortunately, they are definitely not a UK size 7, and they also arrived with a really strange, unpleasant smell.

I contacted the company and was offered a discount and a partial refund — the kind of solution you’d expect from sites like SHEIN or Temu. I was then told my complaint would be escalated to a manager, but I’ve heard absolutely nothing since.

Really disappointed with the whole experience. I only wish I’d read the reviews before ordering.

AVOID AT ALL COSTS! 🚩

24. Juli 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Jess,

Thanks for sharing your feedback, and I'm sorry for the sizing issue and the delay in hearing back after your complaint was escalated.

I'll flag this directly with our team so it gets the follow-up it deserves.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Oh how I wish I’d checked the reviews…

Oh how I wish I’d checked the reviews first like one of the other reviewers. I’ve been looking at the tracking of the item I ordered and it seems stuck with a supposed Evri depot. and hasn’t moved.
I noticed on the tracking that it had come via an airport despite the company claiming to be based in the UK.
Very disappointing that they are claiming things that are very misleading and seemingly untrue. Tried the mobile number they show on the Contact Us section of their webpage and it wouldn’t connect.
From our mistakes I hope others can learn. Won’t be using this company again - even if I ever see the item I ordered.I’ll try and give them the benefit of the doubt but doesn’t inspire much confidence.

19/08/26 Thank you for replying to my review which is aappreciated. Yes the dress did finally arrive - I would have returned the dress as it wasn't in a material that I expected or liked but I then saw that apart from having to pay the returns costs ( which I appreciate happens too with some other companies) there could also be tax costs for shipping back out of the UK. It's cheaper for me to keep the dress and donate it which isn't ideal.
I still feel that your website is misleading, suggesting this is a UK company when it appears that you are based in China. Nothing wrong with that but you need to be clearer and not mislead potential customers.
You suggested in your reply that I have returned as a customer but this is the only time I have ordered from you.

13. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Hi Janet,

Thanks for your patience, and for coming back to shop with us again! I can see your order was actually delivered on August 16th — if you haven't received it or there's still an issue, please reach out to our customer support team with your order number so we can look into it right away.

Warmly,
Eli
Davies and Cooper

Bewertet mit 1 von 5 Sternen

Items have to be returned to China

Dress was too big. Only when checking returns policy did I realise that returns have to be posted to China. The website looks English and offers free uk postage, I feel this is very misleading.

1. August 2026
Bewertung ohne vorherige Einladung
Daviesandcooper-Logo

Antwort von Daviesandcooper

Thanks for the feedback, Lou. I'm sorry for the frustration around sizing. For our returns and refund process is openly posted on our website and agreed to before ordering.

Please reach out to our customer support team with your order number if you'd like help with the return.

Eli
Davies and Cooper

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