I ordered 20 KG of Biohome ultra , but they didn't have that in stock, so they kindly sent me the more expensive Biohome ultimate instead at no extra cost ,and it works fantastic, so I'm very happy wi... Mehr ansehen
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Das sagen Bewerter
Absolutely amazing, From start to finish is so smooth, The delivery is organised perfectly, Everything goes together lovely and easily they are always on hand for help the pond doesn't take long.... Mehr ansehen
Great comms with Joanne who helped arrange for me to collect as delivery would have been difficult on my side. Glass is exactly as described and perfect, i would recommend bying the Window kit so yo... Mehr ansehen
Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pond supplies, Sleeper pond Kits, Pipe & Fittings, Double union ball valves, Pond Filtration and more! UK Stock for quick despatch
Kontaktinformationen
Unit 5 High Carr Network Centre, ST5 7XE, Newcastle Under Lyme, Vereinigtes Königreich
- 01270295992
- Info@cwdsandbach.co.uk
- cwdsandbach.co.uk
4.6
Hervorragend
219 Bewertungen
Bittet Kunden um Bewertungen
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Glass turned up in the wrong size
Glass turned up in the wrong size. Driver refuse to take it back, then had to wait another 2 weeks for another pain of glass in which I was promised the driver would take back the glass,which was the wrong size and he still didn't! ended up having to take it to the skip.. joke.all round poor service.
15. März 2023
Got 2 Windows för my pond .told me…
Got 2 Windows för my pond .told me 15working days and delivery was as he said .best price and quality I could find .so good I’m ordering jump guards now .used there mastic and that’s as good as anything I’ve used before. after previously installing 6 windows before Carl is always there for advice
17. Februar 2023
Good price but very slow delivery
21. Februar 2023
A1 service and highly recommended.
20. März 2023
Excellent service fitting the two glass…
Excellent service fitting the two glass windows to my diy pond no hassle taking the stress away while I was at work with the heavy glass, thanks to the team at cwd
28. Januar 2023
Outstanding
Where do I start..
Great company, more than happy with the product but the interaction with them is outstanding too. Even with being a picky customer, Carl has answered every question I’ve had, as silly as some of them have been, always happy to help,( what more could you want) would highly recommend to others 10/10!! Keep it up guys :)
16. Januar 2023
Easy and straightforward experience
24. August 2022
Very helpful couldn’t help enough
26. August 2022
Outstanding experience
Outstanding experience, ordered online and I was completed in just 5 mins.
Delivery was exactly when they said it was, I had a phone call from the delivery person and 30 minutes he was at my door
5 star service
25. August 2022
Bad seller in my opinion
Waited in for 2 days for EST delivery time.
tried contacting seller after the dates given to try and locate item (Track), little response until I found a contact number.
Seller said that my item was first on its way , then it was damaged in transport. So a new one would be sent following Monday. Then that afternoon he said it was actually attempted to be delivered but no one was home to sign for it.
( I had no phone call to say driver is on his way or at the property) which description states they would.
I've been over my cameras several times and NO attempt has been made.
I feel the seller is not really bothered, the way in which he's dealing with this. My now temporary setup for my koi is becoming longer and longer.
This is week 5 now waiting for a bit of glass.
Average delivery stated by them is approx 2 weeks.
BEWARE!!
19. August 2022
Bewertung ohne vorherige Einladung
Antwort von CWD Pond
Hi Lee
Sorry you feel the need to leave such a review
Your delivery was delayed due to a police incident and on redelivery you weren't in according to the manufacturer transport, now they require payment for another delivery attempt.
It's the busiest time of the year and it explains this in the product description.
I'll cancel your order for a refund if you're unhappy with the information we're able to pass on from the factory
Good service 👍
4. August 2022
Very good service provided by this…
Very good service provided by this company, communication could be a little better with order updates and expected delivery dates.
The glass I ordered from them is absolutely top notch and stunning, at a great price too
29. Juli 2022
Product looks good quality and arrived…
Product looks good quality and arrived safe and sound. Not fitted yet. Easy to order, delivery was on time. No issues
28. Juli 2022
POND WINDOW/BOX LINER.
After an initial delay which was an error due to delivery issues I found CWD very helpful as to what I required etc.the pond window was perfect and also box liner.I would definitely recommend.
12. Juli 2022
Dropped of no cover (or not wrapped)…
Dropped of no cover (or not wrapped) wasn’t even laid down if wind got it would be smashed on floor 1.5 meters in the air then who’s fault would it of been
16. Juni 2022
From start to finish this company was…
From start to finish this company was behind me all the way this was my first pond and I got the kit very easy to build as well if I had ran into problems I knew they were a phone call away nothing was a problem to them very knowledgeable on all aspects of pond building
16. Juni 2022
Bewertung ohne vorherige Einladung
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