The personal support I got from Kaya at COG over phone, email & especially WhatsApp was invaluable as I went through this process for the first time while juggling care for our baby. She was patient &... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What an excellent experience. My first time using COG. Best rates. Super fast special delivery. Excellent customer service and very prompt replies. Big shout out to Mark who helped me from day... Mehr ansehen
I was a bit hesitant initially, as you would sending cash to a company you found online, but I went ahead anyway! They gave clear directions from the start and kept me updated, via email, on the prog... Mehr ansehen
Needed US dollars in new and lower denomination notes for trip to Africa. Best rate provided and great comms around denomination request and delivery. Quick and easy payment process and fast delivery... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Currency Online Group specialise in home delivery Currency Cash and Currency Buy Back at the best rates in the UK.
Kontaktinformationen
The News Building, London Bridge, SE1, London, Vereinigtes Königreich
- 0203 718 3143
- support@currencyonlinegroup.com
- currencyonlinegroup.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience with currency on line group has been excellent. The support and communication from the team especially Kaya has been faultless. I would highly recommend them.
My experience with currency on line group h
Great !!!!
always a pleasure to do business with these guys - Fast friendly service and amazing rates long may it continue cheers A+++
excessive small denomination notes sent
Euros ordered with a good exchange rate and delivered on time.
The euros came in as notes.
four 50Euro
fifty five 20Euro
one hundred and twenty 10Euro
eighteen 5Euro
Smooth transactions
Very helpful staff and helped me process transaction for house sale which helped ease the stress . Always available to answer questions will definitely keep account open and use for future transactions .
Thanks Kaya and Gregg for your help during a few stressful months !
Would recommend!
Great service and nice chaps. I opted to visit the office and hand over the cash in person. The money was in my bank account on the second working day as promised. Would recommend!
old notes
Currency came promptly but many of the notes are old (crushed, old folds etc) - which will make them unusable where I'm visiting as they only take pristine notes
Fantastic experience
Fantastic experience.
My daughter came back from the USA with nearly $3000 in cash.
Was quoted a very competitive buyback rate and so posted money via the post office recorded delivery option.
They emailed once they’d received the cash and on the day the rate had gone up and so received £50 more than originally quoted. Money was in the bank 3 days later.
Very easy and quick.
Would highly recommend and definitely use again.
Thank you ☺️
Straightforward but not as requested
Ordering and paying process, simple and straightforward. Arrived quickly and securely.
However I requested mixed bills at check out and received all large bills, so that's going to take time and energy out of my trip to rectify. Why ask if you can't deliver?
Have used COG several times before and…
Have used COG several times before and have always been happy with the service. However this time I ordered euros and requested mixed notes, when currency arrived it was mainly 100 & 50’s no 10’s a couple of 20’s and 2 5’s not what I would call mixed. When I phoned and queried the order was told it is whatever the packers have available. What is the point of asking people what types of notes they want if it is completely ignored. Think
I will go back to using the Post Office especially when the rate is about the same.
They are reliable
They are reliable! I place my order. It arrived the day they promised.i will use their service again!
Great service
First time using Currency Online Group found via Martin Lewis website. I used to use Covent Garden FX however they introduced £7 postage for under £1200 (up from £700) so I switched, FCA protected did it for me and the fact you can pay via card and not just bank transfer.
Ordered Thursday evening and has arrived this morning (early, as I did not select Saturday arrival which incurred £2 charge) but it came today anyway.
Really good rate va competitors. Free delivery on orders over £700.
BEWARE using Currency Delivery
BEWARE using the currency delivery service!!
I have used this company on several occasions before without incident, however, I have learned that you really are stuck if Royal Mail lose your package. I have now been waiting 8 days for £1,003 worth of US$ to arrive for an upcoming holiday, expecting next day delivery; Royal Mail tracking suggests it is held up at a sorting centre, where it has been for the past 6-7 days.
Currency Online Group are saying that I will have to wait for the Royal Mail investigation and claims process to complete before being refunded, which can take up to 30 days!!! In fairness this is mentioned in their Terms & Conditions (which I have now read). However, this is totally unacceptable from a customer perspective, to be impacted in this way due to the failings of their chosen delivery partner.
This is a complete disaster, with my holiday fast approaching.
Whilst they have responded to my emails, reassurances mean very little when you want the matter (which should never have happened) to be swiftly resolved.
EXCELLENT
Was very sceptical doing a bank transfer for over £1000 to someone I didn't know ... so many scams online these days.
However I got their details on Martin Lewis's website and checked all the reviews on here... so decided to proceed. The rate was good and I could do without a trip into town to buy my Euros.
I ordered my money late Wednesday evening and after I transferred the money I got an email saying the order had gone through.
I woke the next morning to an email stating the money would arrive registered post by 4pm on Friday. It arrived 11am.
I can thoroughly recommend the company and would certainly order through them again .
Would highly recommend!
Ordered USD in cash yesterday and just received it next day delivery via Royal Mail - fast and efficient service! I was slightly skeptical about ordering online, especially using their bank transfer service, but after looking on comaprsion sites for the best rates, COG were high on the list on the moneysavinexpert, so know it would be legit. After transferring the money, within 10 minutes they had approved the order and from then on received email updates via Royal Mail. Would highly recommend!
Excellent service and rapid delivery
Unbeatable rates and a streamlined buying process. By far the best currency service going. I will not be looking elsewhere when buying foreign currency in the future.
ORDER 9375
I was quoted £644.57 for sale of 126,000 Japanese yen I received £589.05
TRUST THIS COMPANY
oh my days, i NEVER expected such a great service. Ordered 11.00AM DELIVERED NEXT DAY 10.00AM. Went on Martin Lewis website and this was the highest exchange, rate FREE delivery over £750 ( Special delivery ) FCA AUTHORISED
Converted to buying currency on line
I usually get my travel money so I can pick it up locally.
However, when I googled exchange rates COG had by far the best rates, even taking into account paying £5 for delivery. There was no extra commission charge for paying by debit card (some added a % on top of delivery for paying with a debit card).
I was nervous about buying on line, but thought I'd give it a go as the difference in rates was quite a bit.
I requested small notes (Jordanian dinar).
The whole process was so easy, I ordered and paid for the currency, received an email confirming the order and today (2 days later) I have received the currency by Royal mail special delivery signed for.
They have sent the currency in 10 notes, which is fine (I would have liked some 1's and 5's - but 10's are OK - I just really didn't want 20's and 50's).
So, I'm a convert to ordering on line and will definitely be using COG again.
Another succesful transfer from COG
Another succesful transfer from COG, smooth and without any problems. I dont even search for better rates from other companies because I know COG are the best. Keep up the good work guys. Highly recommend.
Very efficient and quick
Very efficient and quick. I had Egyptian pounds to sell which a lot of places won't handle but you were happy to take them and processed my payment quickly.
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