The personal support I got from Kaya at COG over phone, email & especially WhatsApp was invaluable as I went through this process for the first time while juggling care for our baby. She was patient &... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What an excellent experience. My first time using COG. Best rates. Super fast special delivery. Excellent customer service and very prompt replies. Big shout out to Mark who helped me from day... Mehr ansehen
I was a bit hesitant initially, as you would sending cash to a company you found online, but I went ahead anyway! They gave clear directions from the start and kept me updated, via email, on the prog... Mehr ansehen
Needed US dollars in new and lower denomination notes for trip to Africa. Best rate provided and great comms around denomination request and delivery. Quick and easy payment process and fast delivery... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Currency Online Group specialise in home delivery Currency Cash and Currency Buy Back at the best rates in the UK.
Kontaktinformationen
The News Building, London Bridge, SE1, London, Vereinigtes Königreich
- 0203 718 3143
- support@currencyonlinegroup.com
- currencyonlinegroup.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Brilliant.
Fabulous service with great rates, Delivery spot on, you have the choice of small, mixed or large notes, great service if you need to send any back, best currency exchange by far, highly recommend.
First time use of this company
First time use of this company. Amazing, first class service. Can't get much better than that can you. Thank you
Amazing company
Amazing company! Friendly and professional staff! Thank you Lee Davey for the extra guidance and support!
No email confirmation…
I have not received a confirmation email that my bank transfer has been received. I sent a bank transfer to them two days ago. I am very worried that this is a scam.

Antwort von Currency Online Group
I asked for a mix of notes
I asked for a mix of notes. I've been sent 20 of the same note. The notes are equivalent of a £50 note ie more difficult to spend. Not impressed.

Antwort von Currency Online Group
Great service
Great service when it came to exchanging a large amount of US dollars. Paid promptly when they said they would, and was the best exchange rate I could find in the market. Very friendly team, would come to them again in future!
Very good rate given for the currency I…
Very good rate given for the currency I wanted as well as swift delivery. Would highly recommend and would definitely use again!
Gave me defaced $100 bills - While on holiday in Laos and Vietnam I…
While on holiday in Laos and Vietnam I have had a number of US Doller bills rejected by hotels and restaurants due to defacing on them. There are small stamp prints on a number of $100 bills. I contacted their currency online customer services and didn’t even get an apology. The email reply I received back was arrogant Avoid this company.

Antwort von Currency Online Group
Beware
Beware! Ordered Mexican pesos. Delivery made on wrong day, not on day booked. By fluke we were in. Checked the money to make sure all correct, to find Dominican pesos mixed in with the Mexican. Absolutely furious. I have lost £65 worth of value in this transaction.
I asked for small notes and instead…
I asked for small notes and instead they gave me the biggest ones available. They also rounded down meaning they kept part of what was owed to me. if they do this for everyone then they will be making extra profits which should be yours so watch out

Antwort von Currency Online Group
My first time purchasing with Currency Online
My first time purchasing currency online
so a little unsure but it was a first class experience from start to finish. Ordered Australian, NZ and Singapore Dollars. The rates were excellent, the site easy to navigate and the mixed denominations as requested. Paid by debit card and currency arrived by Royal Mail as scheduled. Very highly recommended, now no need to purchase travel money on the high street at inferior rates of exchange !
This company is reliable
This company is reliable, trustworthy, and deliver exactly what they've agreed and when they agree.
Nice people to deal with as well.
Reliable service, helpful team and top rates. Highly recommend!
I have been a customer of Currency Online Group for nearly a decade, and they're fantastic! Their currency buy-back service is quick, easy and reliable, and they consistently offer the best rates on the market. I recently opened an account with them for international transfers and have also had a great experience with their online platform: simple and intuitive. One of the things I particularly appreciate about COG is their friendly, personalised service with easy and fast communication. For example, when I was opening the account with them, they answered all my questions and shared the information I requested promptly and even offered a call to walk me through the details. I highly recommend them!
Great service
Great service, we ordered £1000 worth of Indonesian rupiah’s, the rate was excellent, and they arrived the next day.
Would definitely recommend.
We needed to speak to them about our order, they answered the phone promptly and our query was dealt with straight away.
Trustworthy Company
I have used Currency Online Group for a number of years, with excellent exchange rates that cannot be beaten, great communications, customer service is outstanding, always contactable immediately via phone, bank transfers are smooth without any issue, this is a well-run trustworthy company, many thanks to Kaya and he’s team in the international department, I highly recommend this this company,
Brilliant customer service
I use this company for international banks transfers. Excellent fast service with rates that are far better than those my bank offers. Whenever I need help the customer service is outstanding.
Great rate and delivered as promised.
Best exchange rate for an FCA authorised company on Money Saving Expert. Easy to order, quick confirmation emails and cash delivered as advertised. Good mix of notes too, will use these again.
A stress-free and efficient experience
Have an account with COG due to the majority of my salary being in USD and EUROS. My account manager Kaya has always gone above and beyond to ensure the exchanged monies arrive in my current account within the day. And always arranges a contingency plan for when he's out of the office, so there's no radio silence. A hugely convenient service and a pleasure to deal with.
Very pleased with their service!
The Currency Online Group team is excellent in every way, especially Kaya. I’ve done a bunch of international payments and their speed, service, communication and rates are the best I’ve ever experienced. Highly recommended.
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