Culligan Ireland Bewertungen 221

Hi. What i outlined below was my initial experience. They have now agreed to send a service engineer out to me sometime tomorrow the 24th of April which is a lot better than what they were first proposing.
——————————————
Yesterday the 22nd of April a service engineer called to do a full service and replace a faulty pump. The engineer left at 12 o’clock yesterday saying the water would be flowing after an hour. I waited three hours but no Water came out. I was onto the Support office several times and I found a switch that was off. I turned that on and still no water came out after waiting an hour and a half. I got onto the Support team again they said they would ring me back. They did not ring me back. I had to ring them this morning at 9:30 and then they said they will give me priority, but instead they can only give me an appointment for the 27th of April, which is leaving me 5 days without water, needless to say I am not pleased. They could not put me in contact with a manager and the person who I was talking to has not got the power to alter the schedules. This service is certainly not in line with what they portray on their website. The customer certainly does not come first.
I do not have high hopes of receiving a response to this complaint.I have been a customer for many years but if this situation is not given more attention and priority I will be looking to get back my €260 and asking them to remove the system as there are other alternatives available to me.

Pat Walsh.

Stephen arrived & carried out his job without any interruption to our day. He is a friendly & helpful rep and gives tips & advice regarding both machines we have from Culligans

Great Company to deal with. Robbie is our delivery driver and he is a pleasure to deal with.

Robbie from Culliagn is always extremely helpful and friendly. He is reliable and keeps everything neat and tidy when delivering water to our business. He is always a pleasure to deal with.

Robbie was a pleasure to deal with
Very professional

Robbie is a pleasure to deal with. Very polite & professional man.

Paul delivers the water to our office in Gorey and I have always found him to be a very friendly and mannerly man. He is always in great form and has a smile on his face.
Michelle Lynch
Sean Brennan Accountants

Great service from Robbie your water bottle delivery man

Customer service, always very helpful

Great communication with staff at Culligan water, every query I had was dealt with effectively & efficiently.
Extremely professional & friendly.

Our delivery man Paul is the nicest most efficient delivery driver that Cullinan have. Such a pleasure to deal with.

Paul is brilliant! Such a lovely man, always kind and professional ☺️

Paul changes our water on site and is a pleasure to deal with and a great ambassador for your business. He is very courteous. And nothing is ever too much trouble, if we ask him to do anything.
We certainly have a Happy Experience each delivery
Thank you Paul

Robbie was amazing. He arrived to install our new water machine and went through all the particulars. He explained everything in a very simple way and left his number if we needed anything. Highly recommend. Excellent customer service

Very reliable with deliveries and delivery man Paul Cullen is always exceptional with service.

Robbie was very helpful and efficient

Robbie is great, always looks after us and calls regularly to ensure we don’t run out. Very pleasant man to deal with

Always great service from Culligan water, Paul has been doing our delivery’s for years and is always so helpful and friendly, absolute gent to deal with!

Paul delivers water to our office and is always very friendly. He is mindful when in the office that clients may be present and goes about his work without disturbing anyone.