The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Spoke to Liz Kyme at Crown Gas and Power. Extremely helpful and sorted out my query speedily and efficiently. Also followed up confirming that my query had been resolved. Really couldn't ask for more.... Mehr ansehen
Unternehmen hat geantwortet
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Natalie Knight in Finance has taken over our accounts and has been very helpful. Our queries have been understood and resolved promptly. Big thanks to Natalie for the support.

Antwort von Crown Gas & Power
I'd rather give minus stars, complete shower of a company, promised email quote, no response, reminded them, no response, reminded again and promised response, useless shower

Antwort von Crown Gas & Power
Rachael - Key Accounts credit controller is excellent and gets billing corrected in a efficient and timely manner. She understood the query and responds promptly

Antwort von Crown Gas & Power
A good Credit Controller does more than just chase customers for payments. They have to be able to read conversations, lend a sympathetic ear at times and help resolve any issues, which is what Rachael has done for us, having worked closely together for the last year she's has been a great help and the best person for the job.

Antwort von Crown Gas & Power
I was able to liaise with Natalie in respect of reconciling an account. She was extremely helpful, polite & professional. She was able to resolve my queries quickly and efficiently. Brilliant customer service. Thank you!

Antwort von Crown Gas & Power
Mohammed dealt with my query quickly and was very helpful with my questions with a good outcome for my client.

Antwort von Crown Gas & Power
Mohammed kindly resolved an issue I had with the portal. Went above and beyond to help me retrieve invoices in different ways.
Many thanks!

Antwort von Crown Gas & Power
I have always enjoy speaking to Natalie. She is
always very pleasant and helpful.

Antwort von Crown Gas & Power
I can't thank Natalie enough for the great service she provides to us. We deal with a number of utility companies on a daily basis, not one beats Natalie. She has assisted us through testing times and it is appreciated.

Antwort von Crown Gas & Power
The person I spoke to, Mo Sajid, was not the person I initially tried to make contact with but he went that extra mile to be of help. He quickly came to understand the situation my clients where in and dealt with it in a prompt and professional manner. If only more people where like him then dealing with the utilities would perhaps return to being a positive experience. Well done Mo!

Antwort von Crown Gas & Power
This was the second time I have dealt with Mo Sajid and once again he was a pleasure to deal with.
Mo helped me set up a DD; gave me a call back assuring me that the latest invoice did not require a separate manual payment and sent a clear and concise email, summarising all the details - Great Work, Mo!

Antwort von Crown Gas & Power
Natalie K is an absolute pleasure to deal with.
Her job involves chasing her customers for payment and she does it in such a professional, polite and efficient manner.
She is a real star! Any queries are resolved promptly.
Natalie K is the best credit controller I've ever had to deal with.
Thank you so much Natalie for being amazing at what you do!

Antwort von Crown Gas & Power
I would like to give a MASSIVE thank you to Helen Pritchard , Who has been amazing looking after our accounts and we have built up a good rapport and have a good laugh , and is very patient with me (ha-ha) , May our working relationship continue , Darren Safestyle UK

Antwort von Crown Gas & Power
In my day to day job, I deal with a lot of utility companies, unfortunately this can be a real headache most of the time as the team you speak to work to a script and a strict process, never going outside of this.
Natalie Knight at Crown Gas is a breath of fresh air. She understands our business and how we operate and adjusts her approach to ensure that we work together as a team so we can get things resolved as painlessly as possible (for both parties :-) - THANK YOU NATALIE!

Antwort von Crown Gas & Power
Natalie Knight is really helpful and always resolves any issues quickly. Crown Gas have been one of the easiest suppliers I have dealt with and Natalie is really great at dealing with queries quickly and politely.

Antwort von Crown Gas & Power
The service provided is highly satisfactory and efficient. I appreciate Natalie Knight for her responsive customer service. She is always available and willing to help and provide helpful information which made resolving issues a breeze. She is always courteous and patient throughout the entire processI highly recommend Crown Gas and Power for their excellent service

Antwort von Crown Gas & Power
First time i have ever had a utility company respond within a few hours and have the problem sorted. Thank you Mo for your help

Antwort von Crown Gas & Power
Natalie K from Credit Control Department is such a brilliant person. She is always very helpful and approaching the client in a very polite way, even if the situation is difficult.
That was a huge pleasure to cooperate with you Natalie. Well done!!

Antwort von Crown Gas & Power
Mohammed Sajid Was just amazing and a massive credit to your company, very helpful and went the extra mile to sort out everything. Once again thank you.

Antwort von Crown Gas & Power
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