Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
Mohammed as been very helpful a has done a great job i have been dealing with a very difficult situation and he as helped above and beyond. He is a credit to your company .Thank you, your help was... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience with Crown Gas. Lucy was incredibly helpful, responsive, and dealt with my query quickly and efficiently. She kept me informed throughout and made the whole process straig... Mehr ansehen
Unternehmen hat geantwortet
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mohammed Sajid was extremely helpful in resolving a recent query we had both over the phone and via email.
It was a pleasure dealing with him and restored my faith that good customer service does still exist.

Antwort von Crown Gas & Power
We had an issue with three out of five invoices being Estimated reads in spite of having Smart Meters.
However Lucy & her team speedily rectified these issues with Credit Notes and revised Invoices, so we're back on track!
Many thanks.

Antwort von Crown Gas & Power
I do not know if Crown Gas & Power are the cheapest, but I do know they are the most helpful & easiest company to deal with - nothing is ever an issue & even if I am speaking to the wrong department they assist until satisfied. Which makes them priceless!

Antwort von Crown Gas & Power
Dealt with Simon Black, very professional and curtious. Explained everything I needed to know.
Thanks

Antwort von Crown Gas & Power
We have recently become a customer of Crown Gas and Power. I have spoken to Denise twice since then, and she has dealt, both times, with my queries in a professional, yet kind way. Understanding of our needs, thorough, kind, all describe the way Denise has sorted out our queries. 11/10 A Great Job. Thank you again

Antwort von Crown Gas & Power
Always answer the phone wthout a queue and fast response to problems.

Antwort von Crown Gas & Power
The customer service I have received from Lucy Bird has been excellent. Lucy is a pleasure to deal with on the phone. She listens to my problems and is very helpful with good follow up.
Lucy is an asset to your company.

Antwort von Crown Gas & Power
I moved into a property with our company Blue Giraffe Dartford Ltd. They claim I am out of contract. I asked for a price, it was excessive for the market. I have switched they have sent me a very excessive bill for a day rate of £1.50 a dayfor the time I was there. I have paid it because I dont want them to block the swap or pass it to bailiffs but what a rip off.

Antwort von Crown Gas & Power
I just wanted to say that Lucy Bird from credit control has been an exemplary representative of Crown. She has been very attentive to our account and has gone the extra mile to assist on more than one occasion!

Antwort von Crown Gas & Power
Great Service from Melanie, very courteous and friendly, asset to Crown Gas and Power... Crown Gas and Power is also a Lovely supplier with professional staff all around

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Arran has been a fantastic AM to work with really goes above and beyond to deliver a top service

Antwort von Crown Gas & Power
Elizabeth Kyme from credit control processed the refund process efficiently and was very helpful keeping me updated throughout the process, after days of trying to get hold of another staff member.

Antwort von Crown Gas & Power
Lucy solved our payment issues within 20 minutes of our initial contact . Was very apologetic for the oversight on there part. Nice lady to deal with , very helpful

Antwort von Crown Gas & Power
This is the 2nd review I am doing for Lucy Bird , she has helped me out several times over the last few weeks with some issues that I had and has been extremely helpful and professional she is an asset to your company , Cheers Lucy, Karen, Smartsunbeds

Antwort von Crown Gas & Power
Liz Kyme was so helpful and nothing I asked was a problem for her and she solved any issues I had instead of passing me to someone else.

Antwort von Crown Gas & Power
I had a query on a recent invoice from Crown, but it was quickly answered by Denise.

Antwort von Crown Gas & Power
Many thanks to Mohammed Sajid who was very helpful with my query.

Antwort von Crown Gas & Power
Had a very helpful conversation with Lucy Bird who quickly and efficiently dealt with my problem. She also sent me the required documentation within a couple of minutes.

Antwort von Crown Gas & Power

Antwort von Crown Gas & Power
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