Crowdfunder UK Bewertungen 2’866

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Excellent organisation and user-friendly layout of campaigns. Multiple features to use and good communication. It would help to have the name of each campaign within the email notifying us that our... Mehr ansehen

Bewertet mit 2 von 5 Sternen

everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Help was provided at every stage of setting up the project page. Ideas, instruction , motivation via videos examples and email help with a real person. I felt very supported throughout the whole... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have never tried to raise money for a community project and at the start I was fearful, anxious and doubted my ability to succeed. Crowdfunder have a series of videos to help you design your page.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohltätigkeitsorganisation
  2. Verband, Verein oder Organisation
  3. Spendenzentrum
  4. Web-Kollaborationsplattform

Vom Unternehmen geschrieben

Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

2866 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, easy to navigate. Will definitely use for future fund raising projects.

18. April 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Sean,

Thanks so much for your review of our platform, it makes our day to receive reviews like this!

We're so happy to hear you found the Crowdfunder website easy to navigate.

We hope to help you Crowdfund again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Bewertet mit 1 von 5 Sternen

Ik probeer te doneren en ik kies voor…bank overschrijving

Ik probeer te doneren en ik kies voor een bank overschrijving.
Waarom wordt er om een naam met wachtwoord gevraagd?
Mijn naam en bankgegevens zouden voldoende moeten zijn. Dit gaat dus niet werken.

21. April 2025
Bewertung ohne vorherige Einladung
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hallo Jack,

Het spijt me dat je een probleem met de betaling ondervindt.

Neem contact op met ons supportteam via support@crowdfunder.co.uk, zodat we je verder kunnen helpen.

Met vriendelijke groet,

Emily
Crowdfunder Supportteam

Bewertet mit 5 von 5 Sternen

I found Crowdfunder easy to use and…

I found Crowdfunder easy to use and their advice and suggesting invigorating.

11. April 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Thanks so much for your kind review of our platform and advice Donald!

We hope to help you Crowdfund again in the future.

Kind regards,
Emily

The CrowdFunder Support Team

Bewertet mit 5 von 5 Sternen

Fabulous

We raised the money. Crowdfunder gave excellent advice and support throughout our campaign.

11. April 2025
Bewertung ohne vorherige Einladung
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello David,

Thanks so much for your wonderful feedback!

It's great to hear you've had a good experience using the platform, and raised the money that you needed.

We hope to help you Crowdfund again in the future!

Kind regards,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

I had a great level of support from…

I had a great level of support from Crowdfunder.

8. April 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Beth,

Thanks so much for your amazing review - we're soo happy to hear you are happy with the support you received!

We look forward to helping your fundraise again in the future.

Kind regards,

Crowdfunder Customer Support

Bewertet mit 4 von 5 Sternen

Brilliant we raised the money!

we raised the money! brilliant.... but its a shame the algorythm doesn't boost on other platforms in order to spread the word at no cost. hence no 5 stars! ( maybe not crowdfunder's fault tho!)

6. April 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Malcolm,

Thanks for your review of the Crowdfunder platform.

We're delighted to hear you raised the money for your project!

We have hundreds of projects that add to the site everyday so unfortunately we can't promote each one individually however, our marketing team have put together some great resources to get your project out there. This includes our social media guide -https://www.crowdfunder.co.uk/guides/social-media

If you need guidance for how to promote any future campaign then please let us know as we are always happy to help.

Kind regards,

Crowdfunder Customer Support

Bewertet mit 5 von 5 Sternen

Great!

Made it very easy to fundraise.

31. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Jade,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.

Thanks again for your thoughtful feedback. We look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

Great experience.

Great experience with using Crowdfunder.

4. April 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Chris,

Thanks so much for your wonderful feedback!

It's great to hear you've had a good experience using the platform, and your kind words mean a lot to the team.

We hope to help you Crowdfund again in the future!

Kind regards,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

A really smooth process and we are…

A really smooth process and we are ecstatic to receive nearly £1000 fro our fundraiser

19. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Martin,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.

Thanks again for your thoughtful feedback. We look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

Great communication

Great communication, easy to use and very helpful.

27. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Chris,

Thanks so much for your wonderful feedback!

It's great to hear you've found the platform easy to use, and your kind words mean a lot to the team.

We hope to help you Crowdfund again in the future!

Emily
Crowdfunder Support

Bewertet mit 2 von 5 Sternen

Communication with the platform

Communication with the platform is virtually impossible

25. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Ben,

Thanks for leaving your feedback and I'm sorry to hear you feel like you've not been able to contact us.

I can see my colleague Annabel replied to your email yesterday at 10:26am so please check your spam folder in case it is hiding in there.

Please note that we don't have a phone line or live chat support (we do have 'Fundr' our support AI chat though that can answer a huge range of enquiries or pass your enquiry to the team if you need further help).

We would love it if we could manage to speak to everyone on the phone, however, with up to 200 projects added a day, we just cannot speak to everyone. We want to help as many people as possible in a day and email is the best way to do this.

We aim to answer all queries within 1 working day, although during busy periods this can take a little longer.

We hope you continue to use Crowdfunder in the future.

Kind regards,
Crowdfunder Customer Support

Bewertet mit 5 von 5 Sternen

Many thanks.

21. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Thanks so much for your kind review of our platform Guy!

We hope to help you Crowdfund again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Bewertet mit 5 von 5 Sternen
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Penarth Performance Team,

Thanks so much for your kind review of our platform, it makes our day to receive reviews like this!

We're so happy to hear you were impressed with how long it took to receive your funds, funds are typically transferred within 7 working days after your project closes successfully.

We hope to help you Crowdfund again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Bewertet mit 1 von 5 Sternen

Absolute robbing gits

Absolute robbing gits

26. Februar 2025
Bewertung ohne vorherige Einladung
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Dear Kate,

Thank you for leaving another review.

I see that you contacted our team around the same time as leaving your last review, and we’ve already reached out to you directly via email.

As we've previously explained the funds you pledged for the "Funeral for Tony Slattery" project have already been disbursed to the project owner, we are unable to issue a full refund in accordance with our terms of use. Happily we were able to process a partial refund for the funds that were still available in our system.

As the remaining funds have already been sent to the project owner, you will need to contact them directly for a refund, as we no longer hold those funds. You can easily do this through their project page as detailed in our help article: https://intercom.help/crowdfunder/en/articles/2462091-how-can-i-contact-a-project-owner

We sincerely apologise for any inconvenience caused and understand that this situation is not ideal. We regret that the refund window had closed by the time you made your request.

If you encounter any difficulties contacting the project owner, please don’t hesitate to reach out to us again—we’re here to help.

Best wishes,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

Super easy and effective

Super easy interface and has really helped our project!

10. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Kate

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with Crowdfunder. Your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.

Thanks again for your thoughtful feedback. We look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

Great platform to raise funds. Thank you Crowdfunder!

Great platform to raise funds for a good charitable cause. Lots of support and ideas for fundraising.

5. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello,

Thanks so much for your kind review of our platform.

We're so happy to hear you find our platform has lots of support. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting you.

Wishing you all the best,
The CrowdFunder Support Team

Bewertet mit 5 von 5 Sternen

Setting up our Crowdfunder was really easy

Setting up our Crowdfunder was really straightforward and there were useful tips e.g. how long to run it for. It was easy to post updates and add a video. I haven't yet tried to claim our gift aid and I'm hoping that is straightforward via the report the website provides.

7. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello, Thank you so much for your wonderful feedback!

We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you when claiming your GiftAid or improve your experience, please don’t hesitate to reach out.

Thanks again - we look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Bewertet mit 5 von 5 Sternen

Very good esey an simple to use and…

Very good esey an simple to use and helped me to get some of the money I needed thank you

7. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello Abbie,

Thanks so much for your wonderful feedback!

It's great to hear you've found the platform simple to use to raise funds you needed, and your kind words mean a lot to the team.

Thanks again!

Emily
Crowdfunder Support

Bewertet mit 4 von 5 Sternen

Crowdfunder is a great asset to our…

Crowdfunder is a great asset to our charity's fundraising efforts, and I give it top marks, having only dropped to 4 stars on account of some of the automated processes that make the website function a little confusing at times

7. März 2025
Crowdfunder UK-Logo

Antwort von Crowdfunder UK

Hello and thanks so much for you review!

It's so great to hear that we've enhanced your fundraising efforts!

I'm sorry to hear you've found some parts of the website confusing, we'd love to know a little more about your feedback as we are always looking to make improvements, I'll reach out to you for more information so please keep an eye out for this.

Thanks again for using Crowdfunder, we look forward to working with you in future.

Kind regards,
Emily
Crowdfunder Support

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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