Easy to follow website, and much lower prices than other comparison sites for exactly the same policies. I tried compare the market, uswitch, go compare. They all came up with direct line essentials... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What's the point in putting all your insurance preferences into the site to find all the quotes that come back do not necessarily match what you requested? You then have to sift through all the quotes... Mehr ansehen
Unternehmen hat geantwortet
Why is the world geared to have us give a review on everything we buy? To me this makes the act of a review useless as a true measure of any company or purchase experience. If I really like it I’m lik... Mehr ansehen
Unternehmen hat geantwortet
I used this site last year & was so impressed! & again this year. On both occasions l have purchased my car insurance. There are so many different companies with their prices & choices of cover. You c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Kontaktinformationen
Cardiff, Vereinigtes Königreich
- reviews@help.confused.com
- confused.com
4.5
Hervorragend
14'923 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Confused.com
Hi Dave,
We appreciate you taking the time to explore our home insurance options. We hope the quotes we provided were helpful for your needs.
Don't forget to claim your Confused.com Reward once purchasing your policy through us. This is APP exclusive.
Ka, Confused.com Representative
Regular updates on insurance quotes
Have not got new car yet but Confused.com keep me updated every day. Will probably be 6 weeks before delivery so keep it up so that I have up to date insurance quotes.
20. August 2026
Antwort von Confused.com
Hi Joan,
We're so glad to hear we're keeping you informed about your insurance quotes while you await your new car. We understand the anticipation and are happy to help you stay updated. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so pleased you found our site easy to navigate and that it allowed you to find everything in one place. Thank you for your positive feedback!
Ka, Confused.com Representative
The quotes are far too high
19. August 2026
Antwort von Confused.com
Pat,
We understand your concern about the pricing. We are always working to ensure our quotes are competitive and provide good value. Your feedback is valuable to us.
Dan
Confused.com Representative
Always use confused.combcauze gets all…
Always use confused.combecauze gets all the quotes in one place
Very quickly
Can decide according to my needs & the price comparison
Helpful
14. August 2026
Antwort von Confused.com
Hello Hirak,
We're so happy to hear that you find our service helpful for gathering all your quotes quickly in one place. It's great to know you can easily compare prices and find what you need!
Jess, Confused.com Representative
Easy to navigate the site and were best…
Easy to navigate the site and were best prices
17. August 2026
Antwort von Confused.com
We're so pleased you found our site easy to navigate and that you were happy with our prices. Thank you for your positive feedback!
Ka, Confused.com Representative
It was quiet easy to find a insurance…
It was quiet easy to find a insurance for our needs, with very helpful staff.
18. August 2026
Antwort von Confused.com
Hi George,
We're so glad our staff could help you easily find the right insurance for your needs. We appreciate your kind words!
Jess, Confused.com Representative
Antwort von Confused.com
Hi Pete,
It's wonderful to hear that you found our service easy to use and that we were able to help you save a significant amount on your renewal! We appreciate you sharing your positive experience.
Don't forget to claim your Confused.com Reward once purchasing your policy through us. This is APP exclusive.
Ka, Confused.com Representative
Car insurance renewal
Easy to navigate. See at a glance the choices available which may suit your requirements.
18. August 2026
Antwort von Confused.com
We're delighted to hear that you found our platform easy to navigate and that you could clearly see the choices available to meet your needs. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so happy to hear that you found everything easy to use. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
Hi Colin,
We're delighted to hear that you found our process easy and that you were pleased with our great prices. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so happy to hear that you found everything easy to use and that the explanations were clear. Thank you for your positive feedback!
Ka, Confused.com Representative
You sent me an email telling me that my…
You sent me an email telling me that my car insurance had expired when it hadn't and I renewed it based on the information you supplied. Even though I have cancelled the cover I still have to pay your commission. That is effectively fraud.
18. August 2026
Antwort von Confused.com
Joyce,
We're very sorry to hear about this frustrating experience. We understand how concerning it must be to receive incorrect information about your insurance renewal and the subsequent charges.
Because you have posted on a review site, we cannot view your account details here. To help us resolve this, please email our support team at reviews@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan
Confused.com Representative
Antwort von Confused.com
We're so pleased to hear that you found our procedure clear and easy, and that you trust our service. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so pleased you found our service easy to deal with and appreciated being able to speak to a person without extra cost. Thank you for your wonderful feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so pleased you found it very easy to complete your task online. We truly appreciate you taking the time to share your positive feedback with us!
Ka, Confused.com Representative
I have aways bought all my insurances…
I have aways bought all my insurances through confused .com and had lots of good deals, I recommend this site to all, Thanks
10. August 2026
Antwort von Confused.com
We're so pleased to hear you've consistently found great deals on all your insurance through us and that you recommend our site to others. Thank you for your wonderful feedback!
Ka, Confused.com Representative
Gave a good selection to choose from…
Gave a good selection to choose from also gave me good price my insurances
16. August 2026
Antwort von Confused.com
Hello Patricia,
We're so pleased you found a good selection to choose from and secured a good price for your insurance. Thank you for your positive feedback!
Jess, Confused.com Representative
I wanted to check that my insurance…
I wanted to check that my insurance provider was offering a competitive renewal premium and found that Confused.com gave me several equal cover but better priced alternatives. I intend to change provider and take advantage of the money I will be saving by using Confused.com.
19. August 2026
Antwort von Confused.com
Hi John,
We're so happy to hear that you found competitive and better-priced alternatives for your insurance renewal through us! It's fantastic that you'll be saving money. Thank you for sharing your positive experience!
Ka, Confused.com Representative
Easy to use system and lots of…
Easy to use system and lots of companies to choose from.
Thanks very much for your services
18. August 2026
Antwort von Confused.com
Hi John,
We're so pleased you found our system easy to use and appreciated the wide selection of companies available. Thank you for your wonderful feedback and for using our services!
Ka, Confused.com Representative
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.