Easy to follow website, and much lower prices than other comparison sites for exactly the same policies. I tried compare the market, uswitch, go compare. They all came up with direct line essentials... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What's the point in putting all your insurance preferences into the site to find all the quotes that come back do not necessarily match what you requested? You then have to sift through all the quotes... Mehr ansehen
Unternehmen hat geantwortet
Why is the world geared to have us give a review on everything we buy? To me this makes the act of a review useless as a true measure of any company or purchase experience. If I really like it I’m lik... Mehr ansehen
Unternehmen hat geantwortet
I used this site last year & was so impressed! & again this year. On both occasions l have purchased my car insurance. There are so many different companies with their prices & choices of cover. You c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Kontaktinformationen
Cardiff, Vereinigtes Königreich
- reviews@help.confused.com
- confused.com
4.5
Hervorragend
14'923 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lowest prices than other comparison sites
Easy to follow website, and much lower prices than other comparison sites for exactly the same policies.
I tried compare the market, uswitch, go compare. They all came up with direct line essentials as best deal but confused were cheapest - 15% below the dearest.
17. August 2026
Antwort von Confused.com
Hi Kevin,
We're so pleased to hear you found our website easy to use and that we were able to help you find a great deal on your policy. Thank you for sharing your positive experience!
Ka, Confused.com Representative
Antwort von Confused.com
Hi Malcolm,
We're delighted to hear that you found our service quick and efficient, and that you were able to save money. Thank you for sharing your positive experience with us!
Ka, Confused.com Representative
All info I needed
18. August 2026
Antwort von Confused.com
Hi Rose,
We're so glad we could provide all the information you needed. Thank you for your wonderful feedback!
Ka, Confused.com Representative
Additional Bonuses
Looking to renew my car insurance policy and decided to give Confused.com a go. Simple, friendly questioning before producing quotes. In addition a couple of financial bonuses helped make my mind up.
Give it a go
18. August 2026
Antwort von Confused.com
Hi Anthony,
We're so pleased to hear that you found the process of getting car insurance quotes simple and friendly. It's great that the financial bonuses also helped you make your decision.
Jess, Confused.com Representative
Antwort von Confused.com
Hi Francis,
We're so glad you found it easy to navigate. We truly appreciate you taking the time to leave us your positive feedback!
Ka, Confused.com Representative
Easy to navigate and great rewards
18. August 2026
Antwort von Confused.com
We're delighted to hear you found our platform easy to navigate and that you appreciate our Confused.com Rewards. Thank you for your positive feedback; we truly appreciate it.
Ka, Confused.com Representative
Antwort von Confused.com
Hi Jignesh,
We're glad you had a good experience. We appreciate your feedback.
Ka, Confused.com Representative
brilliant easy to navaigate
17. August 2026
Antwort von Confused.com
Hi Alison,
We're so pleased you found our service to be brilliant and easy to navigate. We truly appreciate you sharing your positive experience with us!
Ka, Confused.com Representative
Just put in my details and got the…
Just put in my details and got the insurance for my car 🚗 so easy to use thanks 🤩
18. August 2026
Antwort von Confused.com
Hi John,
We're so pleased you found it easy to input your details and get your car insurance sorted. Thank you for your positive feedback!
Ka, Confused.com Representative
Always have a great comparison’s with…
Always have a great comparison’s with available market which helps us to make the decision rather than go to each individual store for the quote. Good one stop shop for insurance policies.
19. August 2026
Antwort von Confused.com
Hi Rabia,
We're so pleased to hear you appreciate our comparisons with the available market, making your decision-making easier. It's wonderful that you see us as a good one-stop shop for insurance policies!
Ka, Confused.com Representative
I was able to get the insurance i…
I was able to get the insurance i needed. The process was easy to do.
18. August 2026
Antwort von Confused.com
Hi Philip,
We're so pleased you were able to get the insurance you needed and found the process easy to complete. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're delighted you found our service easy and that you were pleased with our price range. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
We're so pleased you found our service easy to use and experienced good service. We truly appreciate you taking the time to share your positive feedback with us!
Ka, Confused.com Representative
Antwort von Confused.com
Hi Eileen,
We're so pleased you found the information easy to view and very informative. Thank you for your positive feedback!
Ka, Confused.com Representative
Saved shedloads of cash
My current car insurer quoted £930 for renewal.
Filled in an easy form with Confused.com and in less than 15 seconds they came up with loads of quotes. Signed up with a new insurer and saved £495 and lower excess. Got to be worth 5 stars. Thank you.
17. August 2026
Antwort von Confused.com
Hi Stephen,
We are absolutely thrilled to hear that you found our service so easy to use and were able to save a fantastic £495 on your car insurance with a lower excess! Thank you for your wonderful feedback.
Ka, Confused.com Representative
The top 2 quotes were bogus
The top 2 quotes were bogus. When I clicked on them and went to the insurer website, the price had almost doubled. Waste of my time!
18. August 2026
Antwort von Confused.com
Gregg ,
Thanks for leaving your review. We're sorry to hear that the prices changed when you clicked through to the insurer's website. We understand how frustrating it is when this happens. We want to clarify that we are a comparison website and do not set the prices ourselves. The prices are set by our panel of insurers.
Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these.
If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at reviews@help.confused.com and we will contact the insurer on your behalf to find out what happened.
Dan
Confused.com Representative
Antwort von Confused.com
Hi Frank,
We're so happy to hear that we could help you save money and make things easy! We appreciate your kind words.
Ka, Confused.com Representative
Antwort von Confused.com
Hi Colin,
We're so pleased you found the most affordable insurance with us and appreciated our Confused.com Rewards. Thank you for your positive feedback!
Ka, Confused.com Representative
Insurance quote
Everything was simple and straightforward with all options clear and detailed
16. August 2026
Antwort von Confused.com
Hi Mark,
We're so pleased you found everything simple and straightforward, with all options clear and detailed. Thank you for your positive feedback!
Ka, Confused.com Representative
Antwort von Confused.com
Hello,
We're delighted to hear you found our service easy to use and that you were pleased with the pricing. Thank you for your positive feedback!
Jess, Confused.com Representative
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.