Surprisingly pleasant and helpful. I was sent a link from my solicitor and was well looked after by a young lady called Raj. Having to submit info to calculate tax is never the most pleasant of thin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick and easy to complete, got phone call back from the friendly team and went through my documents and helped complete.
Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
Unternehmen hat geantwortet
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktinformationen
Vereinigtes Königreich
- support@compass.tech
- compass.tech
4.7
Hervorragend
192 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Fast and Efficient!
14. Mai 2025
Antwort von Compass
Thank you for your feedback. We’re delighted our team could assist you so quickly and efficiently.
Great service in the end after chasing…
Great service in the end after chasing for a response - was slow
20. Mai 2025
Antwort von Compass
Thank you for your feedback. We’re sorry for the delay in our response and appreciate your patience. We’re glad that once we began the review, we were able to provide the service you expected. If you need any further assistance, please let us know.
Very easy to complete the forms online.
Very easy to complete the forms online.
Helpful and knowledgeable staff.
19. Mai 2025
Antwort von Compass
Thank you for your feedback. I’m glad you found our online forms easy to complete and that our staff were helpful and knowledgeable. If you need assistance in the future, please let us know.
The form isn't straight forward but the…
The form isn't straight forward but the follow call maybe it much easier
13. Mai 2025
Antwort von Compass
Thank you for your feedback. We know our forms can feel complex, and I’m glad our follow-up call helped clear up any confusion and made the process smoother. Our team is here to guide you through every step, so please reach out if you need anything else.
Antwort von Compass
Thank you for sharing your experience. I’m glad our team could assist you with clarity and professionalism. Your trust means a lot to us, and we’re here whenever you need support again.
Absolutely pleasure to deal with…
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could more than 5 stars I would! Very happy customer.
23. April 2025
Antwort von Compass
Thank you for your glowing feedback. It was a pleasure to assist you and earn your trust. I’m pleased our team looked after your best interests and delivered excellent service from the first call through to completion. Your suggestion of more than five stars truly flatters us. We look forward to supporting you again whenever you need us.
Great service
Great service, very quick and was able to speak to advisor directly who took the time to explain everything very clearly. Would absolutely use again and would recommend if you’re buying a property
25. April 2025
Antwort von Compass
Thank you for your kind words. It’s fantastic to hear you could reach one of our advisors so quickly and that they took the time to walk you through every detail. We believe clear, personal support makes all the difference when handling SDLT, so your recommendation means a great deal. We’d be delighted to assist you again on your next property purchase.
Straightforward form
The Compass form was easy to understand. Once it was completed, I listened to a reading of the form and assured the official that the points were correct.
24. April 2025
Antwort von Compass
Thank you for sharing your experience. I’m glad our team could guide you through each section of the form over the call and help you feel confident every step of the way. If you ever need assistance again, please don’t hesitate to reach out.
My solicitor used Compass for the SDLT…
My solicitor used Compass for the SDLT calculation and submission as part of purchasing a property as by their own admission they were not tax advisors.
The technology and the customer service from the team were excellent - would use again and recommend all solicitors look at this tool
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
Thank you for your thoughtful review. We are pleased that your solicitor found Compass a valuable support during your property purchase. Our aim is to simplify the SDLT process with reliable technology and attentive assistance. Your recommendation means a great deal to us, and we look forward to working with you again.
Excellent service
Excellent service - does what it says on the tin. Fabian was extremely helpful throughout.
10. April 2025
Antwort von Compass
Thank you for your kind feedback. We are glad you had a great experience and that Fabian was able to help so effectively. Your support means a lot to us, and we look forward to assisting you again.
Fast efficient service that provided…
Fast efficient service that provided the reassurance we required regarding an accurate stamp duty calculation to proceed with our house purchase. From initial contact to receiving the certificate Compass were a professional and friendly business, and one I would definitely recommend for peace of mind, thank you!
28. März 2025
Antwort von Compass
Thank you for your feedback. We are delighted that our fast, efficient service gave you the reassurance you needed during your house purchase. It means a lot to hear that you found our approach both professional and friendly. Your recommendation is greatly appreciated, and we are here for you if you need further assistance.
Antwort von Compass
Thank you for your positive feedback. It means a lot to us that your experience was excellent. Our team works hard to deliver quality support and clear guidance, and your kind words truly motivate us. We appreciate your trust in Compass and are here whenever you need us.
You repeatedly miscalculated the SDLT…
You repeatedly miscalculated the SDLT due in my property purchase.
It was assumed by you that your automated systems worked, so after each of 3 occasions when the errors were pointed out the subsequent output was wrong…you need to put in place a check process when adjustments are made to ensure revised documents have in fact been updated…mine weren’t and it was very frustrating to be continually told that tax was due when it wasn’t. Your apologies, whilst welcome, have no value here. I have paid for a service which has been very poorly delivered. You should consider whether it is appropriate that I should pay for that poor service. I shall leave that with you!
3. April 2025
Antwort von Compass
Thank you for your detailed feedback. I want to clarify what happened in your case. We calculated your SDLT accurately based on the information provided by you and your solicitor. When you informed us of a change in circumstances after the HMRC submission stage, we recalculated your SDLT promptly after receiving the required documentation. The only actual error occurred during the submission process when our system mistakenly re-requested a second review on the earlier draft instead of the revised version. This issue has now been fixed on our live system. We value your input and would be happy to discuss your concerns further to find a fair resolution. Please contact our team at your convenience.
Quick and efficient
They were quick and efficient, within just two days of starting the process, I had my stamp duty tax calculations completed and ready to go.
21. März 2025
Antwort von Compass
Your review made our day. Knowing that your stamp duty tax calculations were completed in just two days is a real testament to our dedication to efficiency and quality. We understand that when it comes to tax matters, every minute counts, and we're thrilled to have delivered when it mattered most. Thanks for choosing Compass, and please remember we're always here if you need any further assistance.
Thanks for your service
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
Thank you for your kind words. It is wonderful to hear that you appreciated our support.
Being stuck on some questions we rang…
Being stuck on some questions we rang the help lone who efficiently helped us to complete
14. März 2025
Antwort von Compass
Thank you for your feedback. We’re pleased our team was able to quickly clear up your questions. Your experience matters to us and motivates us to keep making the process smoother for you. We appreciate you taking the time to share your thoughts and look forward to helping you again.
Peace of mind
I needed specialist advice for a staircasing purchase. Good price and easy process to get the calculation certificate.
5. März 2025
Antwort von Compass
Thank you for your review. We are happy our advice gave you peace of mind for your staircasing purchase. We are also glad you found our price fair and the process easy. We look forward to assisting you again in the future!
My solicitors used Compass to calculate…
My solicitors used Compass to calculate stamp duty for a residential flat purchase. I had to call up for a minor technical issue and Fabian was really helpful, fixed it on the spot and then ran me through the form and some extra questions he needed to ask me in a clear, informative and very friendly way. He not only made it easy to complete and understand but also a joy and positive experience. Many thanks!
11. März 2025
Antwort von Compass
Thank you for sharing your experience. We are delighted that Fabian could promptly resolve your technical issue and guide you through the process with clarity and warmth. Your feedback shows us that our efforts to make the experience both easy to understand and enjoyable truly matter. We appreciate your trust and kind words and are here whenever you need us again.
Such brilliant helpful people to deal…
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Friday afternoon. For me after a stressful week it was peace of mind where I’d been let down by my solicitor. Pleased to say my weekend was completely stress-free! Thanks guys.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
Your message truly brightens our day. We are delighted that our team could step in when you needed expert guidance on SDLT, especially on a busy Friday afternoon. It is reassuring to know that we could deliver prompt assistance after a challenging week and help you avoid further disappointment.
We value your trust and kind recommendation. Your feedback reminds us why we work so hard to offer thoughtful support and clear advice. Thank you for choosing us, and we look forward to being there for you again whenever you need help.
Very helpful!
6. März 2025
Antwort von Compass
Thank you for your kind feedback. We are delighted that you found our support made a positive impact. Your trust inspires us to continue offering clear and thoughtful guidance every time. If there is anything more we can do, please feel free to reach out.
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