Surprisingly pleasant and helpful. I was sent a link from my solicitor and was well looked after by a young lady called Raj. Having to submit info to calculate tax is never the most pleasant of thin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick and easy to complete, got phone call back from the friendly team and went through my documents and helped complete.
Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
Unternehmen hat geantwortet
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktinformationen
Vereinigtes Königreich
- support@compass.tech
- compass.tech
4.7
Hervorragend
192 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Highly recommend
Great costumer service
Very professional and efficient
Highly recommend
5. September 2025
Antwort von Compass
Thank you for your kind review. We are pleased you found our service professional and efficient. Your recommendation means a great deal to us.
Excellent Support
The support I got in using the portal and going through each question. The specialist advice that was back up. Brilliant service.
1. September 2025
Antwort von Compass
Thank you for your feedback. We are delighted our team could guide you through the portal and provide the specialist advice you needed. It is great to know you found the service brilliant.
The person l spoke to made me feel I…
The person l spoke to made me feel I wasn’t as stupid as I thought I was🤣Thanku for making it easier for me… 👍😘😘
21. August 2025
Antwort von Compass
Thank you for your lovely feedback. We are so pleased our team member was able to put you at ease and make the process feel simpler. Your kind words mean a lot to us.
Easy survey and form to complete and…
Easy survey and form to complete and the compass staff were always there to assist if required
19. August 2025
Antwort von Compass
Thank you for your feedback. We are glad you found the form easy to complete and that our team were available to assist whenever needed.
Excellent service
Your advisor was very knowledgeable and extremely helpful and my enquiry was resolved within 5 minutes
22. August 2025
Antwort von Compass
Thank you for your review. We are pleased our advisor was able to resolve your enquiry so quickly and provide the clear support you needed.
Easily completed
20. August 2025
Antwort von Compass
Thank you for your feedback. We are glad to hear the process was easy for you to complete.
Fabian made this go from a rubbish one…
Fabian made this go from a rubbish one to 5 stars. The form stressed me out as it was double Dutch. I completed it... Err no sorry you didn't. I sent a humorous email back regarding how the form is worded. Well Fabian took my call as my email made him laugh. Needless to say he went through the entire form with me, along with a few jokes. Also please Compass tell the people.. you will get a call anyway before the certificate is issued to confirm everything.
19. August 2025
Antwort von Compass
Thank you for such a thoughtful review. We are delighted Fabian was able to turn a stressful situation into a positive experience and even share a laugh along the way. Our team always calls before issuing a certificate to make sure everything is correct, and it is great to know that this step helped bring you peace of mind. We appreciate your feedback and your sense of humour, and we are glad we could make the process clearer for you.
Very straightforward process!
Very straightforward process from filling in the online questionnaire, to speaking to Paul who made sure all our details were correct and our letter was issued straight away with the correct stamp duty amount.
7. August 2025
Antwort von Compass
Thank you for your feedback. We are glad to hear the process was straightforward and that our representative ensured everything was correct and issued promptly for you.
Not easy to answer but 4 stars go to…
Not easy to answer but 4 stars go to the online support who took us through the entite form.
24. Juli 2025
Antwort von Compass
Thank you for your review. We’re glad our team could guide you through the form and make things easier. If there is anything we can do to improve further, we’re always happy to help.
The support team where great in…
The support team where great in responding quickly to the issues I had.
28. Juli 2025
Antwort von Compass
Thank you for your feedback. We’re pleased our team was able to respond swiftly to your concerns and help you move forward. If you need anything else, please let us know.
Antwort von Compass
Thank you for your patience. While we were awaiting a few key details from your solicitor, we gathered the information we needed and completed your staircasing calculation as soon as possible. We hope this helped. If there is anything more we can do to make the process smoother, please let us know.
Helpful and knowledgeable team!
The team at Compass were extremely helpful and provided a very quick response. Fabian in particular provided clear guidance and clarification to our situation.
21. Juli 2025
Antwort von Compass
Thank you for your feedback. We’re pleased our team could respond quickly and that Fabian’s guidance helped clarify your situation. Your trust means a great deal to us, and we’re here whenever you need support again.
I was puzzled by all the farms
I was puzzled by all the farms, but a member of their staff helped me through the process. I was very patient with me. Thank you very much.
18. Juli 2025
Antwort von Compass
Thank you for your feedback. We’re glad our team helped you navigate the forms and took the time to be patient and supportive. If you need any further assistance, please don’t hesitate to get in touch.
Antwort von Compass
Thank you for your feedback. We’re delighted that our team’s expertise and supportive approach helped you feel confident throughout. Your kind comments encourage us to keep delivering quality service. If you need anything in the future, we’re here to help.
Not Worth the Time, Effort, or Money
Poor experience, unfortunately. Not entirely with Compass, but with Stamp Check filtering through to Compass. I was provided an Estimate range of figures that was incorrect at best, negligent at worst. The final figure ended up being several thousands more than the quoted Estimate range. As nice as the people at Compass were, I would not recommend the service through Stamp Check. Perhaps Compass would be ok as a standalone option.
**UPDATE** Compass engaged with me beyond the experience and have provided a satisfactory outcome. As I stated originally, Compass have remained professional and were good to deal with.
7. Juli 2025
Antwort von Compass
Thank you for your feedback. We’re sorry that the Stamp Check estimate did not match our final SDLT figure. Stamp Check is an independent referral tool outside of our control, and its ranges are based on limited data. Once a case reaches Compass we carry out a full, HMRC-compliant calculation using the complete information provided. We stand by the accuracy of our work and hope you’ll consider reflecting your experience with Compass itself. If you’d like to discuss this further please contact us at support@compass.tech.
Fabian- great!
Great support, excellent service from Fabian. I just want to say a massive thank you from myself and James on assisting us with this. You have been so efficient and you seem like a lovely guy who is great at his job.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
We are so pleased Fabian’s help was just what you and James needed. It’s wonderful to hear his friendly approach and efficiency stood out. Your feedback encourages us to keep doing our best. We look forward to assisting you again soon.
Antwort von Compass
Thank you for sharing your experience. We’re glad our team made you feel comfortable and supported during your call. Our goal is to provide friendly, professional help every time. Please reach out if you need anything else.
This was my first experience of using…
This was my first experience of using Compass, a specialist agency used by my conveyancer's legal firm. I received excellent professional support from Fabian Cameron, to assist me to complete the complex process for the stamp duty tax return.
I am pleased with the way the overall process and certification outcome were managed efficiently by Compass.
24. Juni 2025
Antwort von Compass
Thank you for choosing Compass for your first SDLT process. We’re pleased Fabian provided the clear guidance you needed and that the certification was handled smoothly. Your feedback means a lot, and we look forward to supporting you again.
Antwort von Compass
Thank you for your feedback. We’re delighted you received perfect customer care. If you need anything else, please let us know.
Fabian Cameron was wonderfully helpful…
Fabian Cameron was wonderfully helpful when I had some difficulties using the Compass site.
29. Mai 2025
Antwort von Compass
We appreciate you sharing your experience. We’re pleased Fabian could assist when you encountered difficulties on our site. Our team is always here to help ensure a smooth process. If you need further support, please let us know.
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