Surprisingly pleasant and helpful. I was sent a link from my solicitor and was well looked after by a young lady called Raj. Having to submit info to calculate tax is never the most pleasant of thin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very quick and easy to complete, got phone call back from the friendly team and went through my documents and helped complete.
Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
Unternehmen hat geantwortet
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktinformationen
Vereinigtes Königreich
- support@compass.tech
- compass.tech
4.7
Hervorragend
192 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
An extremely professional service
An extremely professional service - fast independent assessment of SDLT on a property when my solicitor had declined to opine on the issue! Very grateful to James, Fabian and the team for getting this done so quickly.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
It is great to hear we were able to give you a clear and timely assessment when you needed it. We are really pleased the team could step in and help you move things forward with confidence.
Amazing company great support…
Amazing company great support especially for elders thank you made it simple and easy to complete.
14. November 2025
Antwort von Compass
Thank you for sharing this. We are really glad our team could make the process simple and comfortable for you, especially where a little extra support is appreciated. If you need anything else in the future, we are always here to help.
Antwort von Compass
It is great to hear the service was handled so quickly for you. We appreciate you sharing your experience with us.
I found some of the question ambiguous and/or not clear
I found some of the questions ambiguous. I’m sure they make sense to a person versed in the law but as a layman I was confused. I explained my particular problems with the follow up phone call.
5. November 2025
Antwort von Compass
Thank you for letting us know about your experience. We understand that some of the questions can feel unclear, especially when the wording is technical, and we are glad the follow up call helped you work through the parts that were confusing. Your comments are really helpful to us. A member of our team will reach out to you directly so we can understand which questions you found most difficult. This will help us make the process clearer for future clients.
Very helpful
Fabian and the team were very friendly and helpful in working out a complex Stamp Duty matter for us, and delivering the outcome on time. Good communications from them throughout.
28. Oktober 2025
Antwort von Compass
It’s great to hear Fabian and the team were able to guide you through a complex Stamp Duty matter and deliver everything on time. We really appreciate your kind words about their communication and support throughout the process.
Antwort von Compass
Thank you for your review. We are pleased you received great service and that Fabian made a positive impression with his professional and friendly approach.
Antwort von Compass
Thank you for your feedback. We are pleased to hear the process was quick and efficient and that everything was explained clearly.
Nice and friendly covered everything…
Nice and friendly covered everything went over anything I was sure of very helpful and explained it as we went along
29. Oktober 2025
Antwort von Compass
Thank you for your feedback. We are glad our team took the time to explain everything clearly and make the process easy to follow. It is great to know you felt supported throughout.
Compass efficient and helpful
The process was straight forward and efficient. Any queries were followed up quickly by compass with a phone conversation and certification was emailed very promptly. They were very helpful on the phone for anything we did not fully undersrand with the online questionnaire..overall a very positive experience.
28. Oktober 2025
Antwort von Compass
Thank you for your detailed feedback. We are delighted the process felt straightforward and efficient, and that our team were able to assist promptly whenever you had questions. It is great to know you had such a positive experience from start to finish.
Helpful
The staff that called me was very personable and extremely helpful
Thanks
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
Thank you for your feedback. We are pleased our team member was personable and helpful during your call. If there is anything we can do to make your next experience even better, we would love to hear from you.
Antwort von Compass
Thank you for your review. We are glad you found our service helpful and straightforward.
Stamp Duty Calculations
Communication was great, anything we weren't sure of was explained. Fast and efficient.
10. Oktober 2025
Antwort von Compass
Thank you for your feedback. We are pleased our team could keep communication clear and make sure everything was explained. It is great to know the process felt fast and efficient for you.
Unexpected £360 surprise on completion
Compass handled SDLT for our purchase of a new build from Bovis. We had ordered around £10k of options, which Compass initially told us were exempt because they were not considered “fixed”. We were upfront about what the upgrades were (kitchen cupboards, flooring, tiling). They said they would confirm this with their tax technical team but thought they were exempt, and we never heard back, hence assumed everything was all good.
On completion day the advice changed and, in fact, the majority of our upgrades were considered “fixed”, and the SDLT due was £360 than anticipated. Doesn’t break the bank on the scale of a house purchase, but certainly not a welcome surprise, and completely disrupted all our budgeting for the purchase.
Given 2 stars because, ignoring this issue, it was really useful to have a professional complete the SDLT paperwork properly. Without Compass I wouldn’t have known that flooring or options were relevant at all. Glad to have paid the correct SDLT in the end, but a little communication when they realised the initial advice was incorrect would have really helped our budgeting.
30. September 2025
Antwort von Compass
Thank you for taking the time to explain what happened. We are sorry that the change in the SDLT figure on completion day disrupted your budgeting. That is not the experience we want for anyone.
To clarify the process, our early indication about your upgrades was a preliminary view while we sought technical confirmation and a full itemised list. Once we received the detailed breakdown, many of the items were confirmed as fixed works rather than removable chattels, so they formed part of the SDLT calculation. After reviewing the details, only the items that qualified as chargeable were included, resulting in a three hundred and sixty pound adjustment.
What we could have done better was our communication while we were still confirming the position. We should have kept you updated that the initial view was subject to confirmation and that we were waiting for a detailed list, so you could plan with more certainty.
We are taking two steps from this. First, we will now request an itemised schedule of upgrades earlier in the process to allow more time for any required information to be gathered and confirmed. Second, if any point remains under review, we will send a clear interim update so there are no surprises near completion.
We are glad our service helped you file correctly, but we regret the stress caused by the late confirmation. If you would like to talk this through, we would be happy to review the case with you and make sure everything is fully understood.
5 Star service
I found this company to be extremely pleasant and personable. The staff are knowledgeable, efficient, and carry out their work with professionalism and care. I have complete confidence in their services and would have no hesitation in recommending this 5-star company to family and friends.
10. Oktober 2025
Antwort von Compass
Thank you for such a thoughtful review. It means a great deal to know you felt well looked after and confident in our service. We truly appreciate your recommendation and the trust you have placed in us.
Very quick and responsive service
Very quick and responsive service. Turned my query around very quickly as I was under tight deadline. Very happy and recommend:)
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Compass
We are so pleased we could help under your tight deadline and provide a quick, responsive service. Thank you for your kind words and recommendation.
They were Very Informative and did…
They were Very Informative and did everything for us. They gave us Peace of Mind.
17. September 2025
Antwort von Compass
We are delighted to know our support gave you peace of mind and that you felt well informed throughout. Thank you for your kind words.
Antwort von Compass
We are glad to hear the system made things simple and helped streamline your process. Thank you for sharing your experience.
I spoke to Fabian Cameron at Compass
I spoke to Fabian Cameron at Compass, over 3 days, a lot more than I spoke anyone from Direction Law - our main solicitors. Fabian explained things and did what he said he'd do.
11. September 2025
Antwort von Compass
It is great to hear Fabian was there to guide you through and kept everything on track as promised. We are pleased his support gave you the clarity you needed.
Fast communication,save me money…
Fast communication,save me money recommended , thanks
29. August 2025
Antwort von Compass
Thank you for your review. We are glad our quick communication was helpful and that we could save you money. Your recommendation is much appreciated.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.