I’m a brand new customer and cannot locate a way to contact their customer service department. I tried asking a question on one of their FB platforms but my comment/question was removed and I was sent... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great product! Son bought me 1 AND I bought the great grandson 1. There was a delivery problem NOT THEIR FAULT grandmother refused delivery. Contacted them they sent another same day this time my addr... Mehr ansehen
I’ve really enjoyed using my Coldest cup — it kept my water icy cold, which is basically a survival requirement when you spend your day repeating “walking feet” and “gentle hands.” But after I dro... Mehr ansehen
The cups are wonderful and keep my ice water cold as it says. However when they didn't send the extra lids that come with it I did not have a good experience with the customer service department. I fe... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Short accurate, and to the pointAnswer was short
Answer was short, accurate, and to the point.
Warning
Warning: Coldest unilaterally deleted my affiliate account and remains completely silent, ignoring multiple emails regarding payment reconciliation.
Service was fast
Service was fast, crisp and satisfying result
Quickly getting back to me and…
Quickly getting back to me and addressing my issue.
They were quick to respond
They were quick to respond
Great product
Great product! Son bought me 1 AND I bought the great grandson 1. There was a delivery problem NOT THEIR FAULT grandmother refused delivery. Contacted them they sent another same day this time my address so I can make sure he gets it. Great company!
Highly recommend!
I've ordered from this company a bunch of times, they have great products and fantastic customer service!
great product and great service. you guys are the best
i ordered the wrong cup for my hand . they took it back and gave me a refund. i ordered a different one and i can use it easily with my arthritis. i needed a handle. these guys were so understanding and great.
Zero customer service!!
I’m a brand new customer and cannot locate a way to contact their customer service department. I tried asking a question on one of their FB platforms but my comment/question was removed and I was sent a link with email to contact. It proved to be incorrect however. So far I’ve gotten various links etc but none of them appear to work.
Coldest is my favorite place to get my…drinking cups.
Coldest is my favorite place to get my drinking cups. They keep my drinks Cold or hot as advertised. The staff is so helpful and responsive to help me with my problem. I love the colors and get compliments on them.
You can send a code
You can send a code, but I’d rather you send it to someone who can actually use it, as I have zero income. Thank you for the offer. I really would be so happy if you can find in your heart to send a cup, you will be helping save a life 🫶
Do not buy from this company
Do not buy from this company! The cup was a dud! The lid popped off and it spilled hot coffee everywhere, and when I asked for a refund they would not give me the full amount! I am out 10 dollers. What a scandal! Never again. Faulty product and terrible customer service!
Customer Service is horrid to deal with. Rude and unwilling to help.
The cups are wonderful and keep my ice water cold as it says. However when they didn't send the extra lids that come with it I did not have a good experience with the customer service department. I feel if I pay $65 for a cup with lids thats what I should get. Very disappointed and won't buy from them again. Sad what 1 customer service person can do to a whole company.
Fast and easy
⭐⭐⭐⭐⭐ Absolutely obsessed with my new…
⭐⭐⭐⭐⭐ Absolutely obsessed with my new COLDEST tumbler!
This is seriously the BEST birthday gift ever!! 🎂🖤🐈⬛ but I was a little disappointed when it arrived and I saw it had a small scratch on it, 😭🐈⬛ The little black kitty faces with those big gold eyes literally look like my sweet Binx girl, so obviously I was already in love, so I reached out to Coldest’s CS team and they were so sweet and friendly and very helpful! They offered me to return it /exchange it or give me a partial refund- I took the partial refund because even though it’s got that lil scratch I couldn’t be happier with it. It’s Beautiful, fun, incredibly well made, keeps my drinks COLD, and I basically get to carry around a little army of glowing Binx faces everywhere I go. 😂🐈⬛
10/10 — COLDEST absolutely nailed it. My new favorite tumbler and hands-down one of the BEST birthday gifts ever! 🎉🖤🐈⬛✨
Super fast and friendly
Super fast and friendly. Answered my questions and helped me join communities that will be helpful also. Love these cups
great until it wasn’t
I’ve really enjoyed using my Coldest cup — it kept my water icy cold, which is basically a survival requirement when you spend your day repeating “walking feet” and “gentle hands.” But after I dropped it one time (during the morning chaos of backpacks, breakfast bags, and someone urgently needing to tell me their cat sneezed), it dented and the insulation hasn’t been the same since.
Now my ice melts faster than a three‑year‑old’s resolve to “not touch anything” on the playground. It still works fine as a regular cup, but for teachers who live in a world where things get knocked over, bumped, dropped, or launched across the room for reasons unknown… the durability just isn’t quite there.
Great cold retention at first, but not the best match for classroom life.
I have purchased at least 5 mugs of…
I have purchased at least 5 mugs of multiple sizes (some as gifts for Xmas and birthdays). COLDEST is the best mug I've owned. I did have an issue with my 3 year old 46oz mug. The handle detatched partly, but the customer service kept their warranty promise and will be replacing it. I will be a customer for life!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








