The man sent by Chubb to check our fire extinguishers arrived at the time arranged, introduced himself , was well presented and efficient in carrying out the "Check". He reported back to me his findin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... Mehr ansehen
Unternehmen hat geantwortet
Steve has been coming for several years. It is nice to see the same face when an engineer is visiting my home. He is polite, efficient and I feel safe having him in my house. Problems in the past,... Mehr ansehen
Unternehmen hat geantwortet
Lewis came to service our fire extinguishers. As usual we received excellent care and support. Lewis is always on time, happy to advise on any queries we have, is polite, respectful and friendly.
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- auch in
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
Hervorragend
11'286 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very polite staff
Very polite staff. Completed request quickly and efficiently. Great service.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Margaret,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The site engineer turns up and does…
The site engineer turns up and does what is required without any interruptions and then advises me on what will need doing after.
18. September 2026
Antwort von Chubb Fire & Security UK
Dear Rob,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Came when expected
Came when expected and checking the fire extinguishers took less than ten minutes and explained what he was doing.
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Michael,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
We had an amazing service with Mark…
We had an amazing service with Mark Tilly who was booked for fire extinguisher service yesterday.
He found our defibrillator wasn't rescue ready and the following day he bought in a new one and now we are sorted for our ILS training.
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Terrible experience
This company is poorly run, impossible to contact or speak to anyone who can help and increases costs at every opportunity.
Poor service
Unexpected charges
Ignore email messages
Poor value for money
We will leave Chubb as soon as the contract ends
26. September 2026
Antwort von Chubb Fire & Security UK
Dear Chris,
We are very sorry to hear that your overall experience with us has been poor. This does not reflect our values and how we view our customers.
We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service.
The engineer was on time, polite and thorough. He also updated our contract, which had been missed previously.
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Helen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Really helpful engineer who went the…
Really helpful engineer who went the extra mike
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Ashley Croft is a great support to us…
Ashley Croft is a great support to us at Trant, we are currently undergoing a very large refurb of head office, Ash is providing great help and advise through the refurb.
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Chris,
Thank you for your wonderful review for Ashley! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
great service
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Andrew,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very Happy With Service
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Tony,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Service is poor.
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are very sorry to hear that your overall experience with us has been poor. This does not reflect our values and how we view our customers.
We'd like to speak to you to help us be better in the future, please contact us directly at GB_TrustPilotReplies@Chubbfs.com and one of our team will be in touch.
Best wishes,
The Chubb Fire and Security Team
friendly and informative
30. September 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
My experience of having our Office Fire…
My experience of having our Office Fire Extinguisher's was nothing short as being 10/out of 10, due to both the professional and dedicated approach of the Ex serviceman, engineer who attend the Office Mr Mike Williams and whom has know been befriended by the entire office staff due to the can-do friendly attitude he displayed. In short a true role model and excellent ambassador for CHUBB. Kind Regards, Mr Adrian Kent ( Office Manager)
29. September 2026
Antwort von Chubb Fire & Security UK
Dear Mr Adrian Kent,
Thank you for your wonderful review ! We appreciate your kind words and are thrilled to hear about your positive experiences with our engineer and the seamless service you continue to receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
James came to service my alarm
James came to service my alarm, he was very informative . ....explained things regarding my system that I wasn't informed about when the system was installed last year
22. September 2026
Antwort von Chubb Fire & Security UK
Dear Mrs Hewitt,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Helpful and friendly
very helpful with advice on the extinguishers required.
Confident and friendly. Most happy with service.
29. September 2026
Antwort von Chubb Fire & Security UK
Dear Cathryn.
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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