Edward is a great credit to Chubb and the reason why Chubb are getting the new install at Howdens HWS east and also the Howdens Hull site. Nothing is ever too much and he’s always available for advise... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Neil S the CHUBB Technician made contact ahead of time to confirm arrival time. He was very professional and courteous, as he serviced the Alarm System. He explained that the battery was getting old.... Mehr ansehen
After being given various numbers to ring, going back and forth I finally spoke to two people who were extremely helpful. The first put me through to the second since then an engineer has rung me (wit... Mehr ansehen
Unternehmen hat geantwortet
Chubb are super efficient. They attend when due without my having to ask them and their representatives are all lovely and friendly. Rob is great to deal with and always follows up on promises. Wouldn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
Hervorragend
10'468 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Graham
Graham, your engineer, was very knowledgeable, polite and exceptionally tidy as a craftsman. He found a couple of faults on the system and corrected them. As a skilled worker myself I know what to look for and Graham is a credit to you.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review for Graham! We appreciate your kind words and are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service from the two engineers…
Great service from the two engineers that arrived on site. Explained everything and answered questions. Very friendly & approachable.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Michelle,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The gentleman attending was…
The gentleman attending was professional, quick and everything was done very satisfactorily
13. August 2026
Antwort von Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Great company to deal with. Very reliable
I cannot fault the service we have had from Chubb.. Graham our engineer is extremely helpful, polite and knowledgeable. If we get a rare fault we have no problem getting an immediate response, can highly recommend this company !
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Graham! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
engineer always comes early & knows the…
engineer always comes early & knows the site well
6. August 2026
Antwort von Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Scot as usual was very polite and…
Scot as usual was very polite and helpful and has sorted the problem
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Parsons,
We appreciate your kind words for Scott! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Andy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Diane Marsden
I spoke to an advisor and he organised a engineer to come out to our site efficiently.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Diane,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Andy did a great job.
6. August 2026
Antwort von Chubb Fire & Security UK
Dear Tony,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I had my biannual service visit
I had my biannual service visit and yet again was
very satisfied with the engineer who came to do the service, very prompt, notified me when he was on the way . He went round the house efficiently and I was informed about the state of the battery etc.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Julia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Phoned in advance
Phoned in advance, turn up on time. Asked question about the alarm's performance. Serviced the alarm and kit explaining, were necessary. Very professional.
1. August 2026
Antwort von Chubb Fire & Security UK
Dear Stephen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Not good
Something seems to have changed in the last year with CHUBB. We have so many issues across 3 sites and cannot contact anyone willing to take responsibility and get things sorted. Communication between departments appears non-existent and I have to spend so much of my time chasing.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Valued customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Neil your engineer is really friendly…
Neil your engineer is really friendly and helpful. He always explains what he is doing and carries out his work with minimum disruption.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Neil! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Engineers, great service
Engineers are great. Very thorough and always super friendly and happy to take time to explain repair works and service remedials in full. Kevin, Matthew and Alan (VIPOND) are always super helpful, pleasure to have them on site.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Kerrie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our Vipond team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Thanks Gary.
Gary contacts me and arranges periodic servicing. easy to arrange and arrives as agreed and no fuss.
13. August 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Gary! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer is very attentive
The engineer is very attentive, polite and helpful.
Thank you
4. August 2026
Antwort von Chubb Fire & Security UK
Dear Ella,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was very good and curtious.
5. August 2026
Antwort von Chubb Fire & Security UK
Dear Geoffrey,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Isabell,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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