This is a review of Scott not the company! The company cheapfly is a scam! Scott was extremely helpful despite the company he works for. We are elderly and hearing impaired so he was very patient... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I⁰ had a wonderful experience with ANUJ (Rohan) as my travel agent. He was extremely patient in helping me find the right tickets at the best price. What stood out most was his genuinely customer-ce... Mehr ansehen
Unternehmen hat geantwortet
Scott was helpful. Professional and calm. Helpful and better than representative yesterday we talk to who hung up on us. Scott was precise and offered options. Another good think Scott was not fakin... Mehr ansehen
Unternehmen hat geantwortet
I had very recently made a scathing, negative review of my Cheapflyshop booking experience however, today Raul (from Cheapflyshop) contacted me and provided a service so professional and rewarding, I... Mehr ansehen
4.3
Hervorragend
910 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thanks to Jeff at the cheapflyshop we…
Thanks to Jeff at the cheapflyshop we are on our way for a holiday.
Great work Jeff and thecheapflyshop.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Todd,
Thank you for your kind feedback. We are delighted to hear that Jeff was able to assist you and help make your travel arrangements a smooth experience.
We truly appreciate your recognition of Jeff and the CheapFlyShop team. We wish you a wonderful holiday and safe travels!
Best Regards,
Customer Support Department
Scott was really helpful throughout the…
Scott was really helpful throughout the whole process, we really tried to get my flight but unfortunately it was not confirmed and he was really punctual in getting me a refund.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Customer,
Thank you for sharing your feedback. We are pleased to hear that Scott was helpful and supportive throughout the process. We understand that, unfortunately, the flight could not be confirmed, and we are glad that the refund was handled promptly.
We truly appreciate your kind words and will be sure to share your feedback with Scott and the team.
Best Regards,
Customer Support Department
Emily is very nice she really help me…
Emily is very nice she really help me to know every thing
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Loverose,
Thank you for your kind feedback. We are pleased to hear that Emily was friendly, helpful, and able to clearly explain everything to you.
We truly appreciate your recognition and will be happy to share your feedback with Emily and the team.
Best Regards,
Customer Support Department
Thanks to Javed
Javed was a great to help me over the phone .
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Showhana,
Thank you for your kind feedback. We are pleased to hear that Javed was able to assist you effectively over the phone.
We truly appreciate your recognition and will be happy to share your feedback with Javed and the team.
Best Regards,
Customer Support Department
Rohan is an excellent officer
Rohan, is an excellent customer service officer. He helped me in my difficult situation. I really appreciate his service.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Peter,
Thank you for your kind feedback. We are pleased to hear that Rohan provided excellent customer service and was able to assist you during a difficult situation.
We truly appreciate your recognition of his efforts and will be happy to share your feedback with Rohan and the team.
Best Regards,
Customer Support Department
I thanks to Emily she is Such a…
I thanks to Emily she is Such a wonderful lady to help thanks
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Murtafa,
Thank you for your kind feedback. We are delighted to hear that Emily was helpful and provided you with excellent assistance.
We truly appreciate your recognition of her efforts and will be happy to share your kind words with Emily and the team.
Best Regards,
Customer Support Department
Scott was great vey informative and…
Scott was great vey informative and patient. We needed to upgrade and Scott provided me with few options to choose from. We finally finalised the booking and Scott stayed on the line with me all that time until all was confirmed.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Rania,
Thank you for your kind feedback. We are delighted to hear that Scott provided informative, patient, and attentive assistance throughout the upgrade process.
We are pleased that he was able to present suitable options and support you until your booking was successfully confirmed. We truly appreciate your recognition and will be happy to share your feedback with Scott and the team.
Best Regards,
Customer Support Department
Emily was great very informative and…
Emily was great very informative and very polite.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Ounce,
Thank you for your kind feedback. We are pleased to hear that Emily was informative, polite, and provided you with a positive customer service experience.
We truly appreciate your recognition of her efforts and will be happy to share your feedback with Emily and the team.
Best Regards,
Customer Support Department
Excellent Service by Emily
Excellent Service by Emily . Really appreciate it .
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Gursharan,
Thank you for your kind feedback. We are delighted to hear that Emily provided you with excellent service.
We truly appreciate your recognition and will be pleased to share your kind words with Emily and the team.
Best Regards,
Customer Support Department
Worst travel company I have ever dealt…
Worst travel company I have ever dealt with. Bought my tickets online after they wanted to charge me more money to issue my tickets. Worst experience ever. Don’t recommend anyone to buy tickets from them .
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Karen,
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations and apologise for the frustration caused.
We understand your concern regarding the additional amount discussed during the booking process. Our fares are subject to airline availability and may change until the booking is confirmed and the tickets are successfully issued. If the originally selected fare is no longer available, our team may provide alternative options based on the live inventory available at that time.
We also appreciate your feedback regarding the communication and service received. We take your concerns seriously and are committed to reviewing such matters to ensure that fare conditions, availability, and any applicable fare differences are communicated as clearly as possible.
Further, a supervisor from our Feedback Department is currently reviewing your case. We will contact you once the review is completed and provide you with the best possible resolution.
We appreciate your patience and the opportunity to review your concerns.
Best Regards,
Customer Support Department
Samer is good at handling customer…
Samer is good at handling customer services
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Kelvin,
Thank you for your kind feedback. We are pleased to hear that you had a positive experience with Samer and appreciated his customer service. We will be sure to share your recognition with him and the team.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Customer Support Department
Nice phone call
The phone call with the advisor was really good, sorted out an issue and was nice and friendly. Emily was really helpful.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Adil,
Thank you for your kind feedback. We are pleased to hear that Emily was able to resolve your issue efficiently and provided a friendly and helpful service during the call.
We truly appreciate you taking the time to share your experience and will be happy to pass your recognition on to Emily. We look forward to assisting you again in the future.
Best Regards,
Customer Support Department
Good customer service
I have very good experience with Emily. She did very good customer sevice. Thank you so much for your help Emily😍
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Matheepan,
Thank you for your wonderful feedback. We are delighted to hear that you had a positive experience with Emily and were satisfied with the customer service she provided.
We will be sure to share your kind words and appreciation with Emily. Thank you for choosing us, and we look forward to assisting you again in the future.
Best Regards,
Customer Support Department
The amazing guy Scott is really good…
The amazing guy Scott is really good and give all information correctly. Supportive.
Good customer service.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Ram,
Thank you for your wonderful feedback. We are delighted to hear that Scott provided you with accurate information, was supportive, and delivered excellent customer service.
We truly appreciate you taking the time to share your experience and will be pleased to pass your kind words on to Scott.
Best Regards,
Customer Support Department
Scammers.....don't fall for it.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Jane,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience has left you with this impression.
We take comments of this nature seriously and understand the importance of providing customers with clear information regarding fares, ticketing, baggage allowances, booking conditions, and any applicable charges. Our intention is always to ensure that customers receive accurate information and appropriate assistance throughout the booking process.
We regret any confusion, frustration, or inconvenience you may have experienced. We would appreciate the opportunity to review the specific circumstances of your booking and address any concerns you may have.
Please contact our Customer Support team with your booking details so that we can review the matter and provide appropriate clarification and assistance.
We value customer feedback and appreciate you bringing your concerns to our attention.
Best Regards,
Customer Support Department
Real good helped me out Raul brown
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Customer,
Thank you for your positive feedback. We are pleased to hear that Raul Brown was able to assist you effectively and provide you with a good experience.
We truly appreciate you taking the time to share your feedback and will be happy to pass your kind words on to Raul.
Best Regards,
Customer Support Department
Anna was great
Anna was great, she responded to my email for flight changes and rang me straight away. She obtained an exception for flight changes and made sure I was happy and comfortable with the new flights. Anna was a pleasure to deal with and her service for me was excellent.
Dean Brickell
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Dean,
Thank you, Dean, for your excellent feedback.
We are delighted to hear that Anna was able to assist you promptly with your flight changes, obtain an exception, and ensure you were comfortable with the new itinerary.
We truly appreciate your kind words and will be pleased to share your feedback with Anna. Thank you for choosing CheapFlyShop, and we look forward to assisting you again.
Best Regards,
Customer Support Department
The experience war really great
The experience war really great, the crew solved all the problems and with great explanation by scott
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Karampreet,
Thank you for your positive feedback. We are delighted to hear that you had a great experience and that Scott was able to resolve your concerns while providing clear and helpful explanations.
We truly appreciate you taking the time to share your experience and will be pleased to pass your kind words on to Scott.
Best Regards,
Customer Support Department
Check in with Sonali was great!
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Customer,
Thank you for your kind feedback. We are delighted to hear that you had a great experience with Sonali during your check-in.
We truly appreciate you taking the time to share your positive experience and will be sure to pass your compliments on to Sonali.
Best Regards,
Customer Support Department
Raul B
Raul B, gave us great customer service and resolved a ticketing problem we had and made sure my elderly mother had short layovers that she could manage.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Sosina,
Thank you for your wonderful feedback. We are pleased to hear that Raul B. provided excellent customer service, resolved the ticketing issue, and took your elderly mother’s travel needs into consideration when arranging manageable layovers.
We truly appreciate you sharing your experience and will be happy to pass your kind words on to Raul.
Best Regards,
Customer Support Department
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