This is a review of Scott not the company! The company cheapfly is a scam! Scott was extremely helpful despite the company he works for. We are elderly and hearing impaired so he was very patient... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I⁰ had a wonderful experience with ANUJ (Rohan) as my travel agent. He was extremely patient in helping me find the right tickets at the best price. What stood out most was his genuinely customer-ce... Mehr ansehen
Unternehmen hat geantwortet
Scott was helpful. Professional and calm. Helpful and better than representative yesterday we talk to who hung up on us. Scott was precise and offered options. Another good think Scott was not fakin... Mehr ansehen
Unternehmen hat geantwortet
DO NOT use this site by ANY MEANS for booking airfares. Purchased airfares for $581 each and the tried to charge me an extra $480 per ticket to add middle name, even when tickets were not confirmed.... Mehr ansehen
Unternehmen hat geantwortet
4.3
Hervorragend
899 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Spencer give me a good service…
Spencer give me a good service regarding booking
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Antonio,
Thank you for sharing your positive feedback.
We are delighted to hear that Spencer provided you with good service and assisted you with your booking. We truly appreciate your kind words and will be sure to share your feedback with Spencer and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Antwort von Cheapflyshop
Dear Ghulam,
Thank you for taking the time to share your feedback.
We are delighted to hear that you found our service very helpful. We truly appreciate your kind words and will be sure to share your positive feedback with our team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Customer service was impeccable
Customer service was impeccable, I was panicking and the gentleman that helped me calmed me down. I accidently booked the wrong destination by mistake and the airline quickly fixed my mistake. I was so relieved Thankyou Cheapflyshop
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Customer,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that our customer service team was able to assist you promptly and provide reassurance when you realised that the wrong destination had been selected. We understand how stressful an accidental booking error can be, and we are pleased that the matter was resolved quickly with the airline and that you were able to feel relieved.
It is especially encouraging to know that the gentleman assisting you remained calm, supportive, and professional throughout the process.
Thank you for choosing CheapFlyShop and for sharing your positive experience with us. We truly appreciate your kind words and look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I⁰ had a wonderful experience with ANUJ…
I⁰ had a wonderful experience with ANUJ (Rohan) as my travel agent. He was extremely patient in helping me find the right tickets at the best price. What stood out most was his genuinely customer-centric attitude — he really went out of his way to help me.
Booking through him was smooth and stress-free. I would highly recommend ANUJ to anyone looking for a reliable and caring travel agent.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Prakash,
Thank you for taking the time to share such wonderful and detailed feedback.
We are delighted to hear that you had a positive experience with Anuj (Rohan) and that he was patient, attentive, and dedicated to helping you find the right flights at the best available price. It is especially pleasing to know that his customer-centric approach made your booking experience smooth and stress-free.
We truly appreciate your kind words and recommendation. We will be sure to share your feedback with Anuj and the wider team, as recognition of his efforts and commitment to providing excellent customer service is greatly appreciated.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I cooperated with a lovely gentleman…
I cooperated with a lovely gentleman name Christopher Bohn in regards of my tickets for my trip in April - Jun 2026.
I have to conclude, that Christopher is a lovely and professional person to deal with. He has excellent knowledge, is calm and there is nothing he would not do for me. The ticked i received have all excellent connection and very good price.
Thank you Christopher, I wish you all the best.
I hope you are going to have a bright and successful future for the company CheapFlyshop.com you work for.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Helena,
Thank you for taking the time to share such a wonderful and detailed review.
We are delighted to hear about your positive experience with Christopher Bohn and that he provided you with calm, professional, and knowledgeable assistance throughout the booking process. It is especially pleasing to know that he took the time to understand your requirements, helped arrange flights with convenient connections, and secured a price you were happy with.
Your kind words regarding Christopher’s dedication and willingness to assist are truly appreciated. We will certainly share your feedback with Christopher and the wider team. Recognition such as this means a great deal to our team members and motivates us to continue providing a high standard of customer service.
Thank you for choosing CheapFlyShop and for your kind wishes for the future of our company. We sincerely appreciate your support and trust, and we wish you a safe and enjoyable journey in April–June 2026.
We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Anna is so good and help me to finished…
Anna is so good and help me to finished by booking quickly. Keep up good work Anna.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Neil,
Thank you for taking the time to share your kind feedback.
We are delighted to hear that Anna provided you with excellent assistance and helped you complete your booking quickly and smoothly. We truly appreciate your encouraging words and will be sure to share your feedback with Anna and the wider team.
Thank you for choosing CheapFlyShop, and we look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I had a great experience with jeff…
I had a great experience with jeff thank you so much for your assistance you are such a nice guy 😊👍
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Manmeet,
Thank you for taking the time to share your wonderful feedback! 😊
We are delighted to hear that you had a great experience with Jeff and that he provided you with the assistance you needed. Your kind words and appreciation mean a great deal to us, and we will be sure to share your lovely feedback with Jeff and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans! 👍
Best Regards,
Customer Support Department
Charge me extra scam
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Vikram,
Thank you for sharing your feedback.
We take concerns regarding additional charges very seriously. However, after reviewing the information provided in your review, we are currently unable to locate any booking record associated with your details.
To enable us to investigate your concern and provide you with the best possible resolution, we kindly request that you share your booking reference number starting with “CFSAU”. Once received, our team will review the booking records and the charges associated with your reservation and assist you accordingly.
We look forward to receiving the relevant booking reference so that we can look into this matter further.
Best Regards,
Customer Support Department
Raul Brown was extremely helpful and…
Raul Brown was extremely helpful and friendly.....good customer service
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Sandra,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that Raul Brown was extremely helpful and friendly and that you received good customer service. We truly appreciate you recognising his efforts and will be sure to share your kind words with Raul and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Anuj was really helpful and he was…
Anuj was really helpful and he was super helpful.
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Magavishnu,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that Anuj was really helpful and provided you with excellent assistance. Your kind words are truly appreciated, and we will be sure to share your feedback with Anuj and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Good service
Good service
Saul give me good service very helpfull
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Akki,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that Raul provided you with good and helpful service. We truly appreciate your kind words and will be sure to share your feedback with Raul and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
This critical detail was not disclosed…
This critical detail was not disclosed on the Cheapfly website during my booking, nor was it included in the booking confirmation email. Please note that I previously emailed to question the baggage allowance and received the following response: "At this point, until the reservation is confirmed, we are unable to specify the exact baggage allowance, as it remains subject to the fare conditions."
Subsequently, I received a phone call informing me that I have zero baggage allowance—meaning no hand bag, no hand luggage, and no checked baggage. I am now required to pay approximately £500 extra to add a hand bag, hand luggage, and checked baggage, or to upgrade my ticket. Additionally, I was told that cancellation is not possible.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Customer,
Thank you for sharing your feedback. We are sorry to learn of the concerns you have raised regarding the baggage allowance and the information provided during your booking process.
We have attempted to locate the booking using the information available in your review; however, we are currently unable to identify any booking record matching the details provided. Without the relevant booking reference, we are unable to verify the fare conditions, baggage allowance, communications, or the options that may have been discussed with you.
We would therefore appreciate it if you could please provide your booking reference number starting with CFSAU. Once received, our team will be able to review the booking records and correspondence in detail and provide you with an appropriate clarification and assistance regarding the concerns raised.
We understand that baggage allowance is an important part of any travel booking, and we would be happy to investigate the matter further once we have the correct booking details.
Thank you for your cooperation, and we look forward to receiving your booking reference so that we can assist you appropriately.
Best Regards,
Customer Support Department
Dealt with Scott
Dealt with Scott. He helped me find alternative flights seeing as the promo ones I booked were unavailable. Scott patiently helped me find flights to accommodate the needs of myself and my toddler. Thanks.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Andrea,
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that Scott was able to assist you patiently in finding suitable alternative flights after the promotional fare you initially selected was no longer available. We understand how important it is to find an itinerary that accommodates your specific travel requirements, particularly when travelling with a toddler.
It is wonderful to know that Scott took the time to understand your needs and helped you explore alternative options that worked for you. We truly appreciate your recognition of his patience and dedication, and we will be sure to share your kind feedback with Scott and the wider team.
Thank you for choosing CheapFlyShop. We wish you and your little one a safe and pleasant journey and look forward to assisting you again in the future.
Best Regards,
Customer Support Department
Thanks Anna for your support!
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Luca,
Thank you for taking the time to share your kind feedback.
We are delighted to hear that Anna provided you with the support and assistance you needed. We truly appreciate you recognising her efforts and will be sure to share your lovely feedback with Anna and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I like the service from Jeff.
I like the service from Jeff.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Vansh,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that you were pleased with the service provided by Jeff. We truly appreciate your kind words and will be sure to share your feedback with Jeff and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Thank you for the great service and…
Thank you for the great service and support. Anuj was very helpful and made the booking process smooth and easy. Highly recommended!
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Sadikshya,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that Anuj was very helpful and made your booking process smooth and straightforward. It is fantastic to know that you were happy with the service and support provided throughout your experience.
We truly appreciate your recommendation and kind words. We will be sure to share your feedback with Anuj and the wider team, as recognition of our team members’ efforts is greatly valued.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
Patience most definitely, is a virtue.
Anna was very patient, despite my frustration regarding
changes & costs thst seemed OTT. Much of it, I did not
understand which was very frustrating but Anna politely explained all aspects every step of the way. She always addressed me as ma'am and not once did she act inappropriately. Thank you Anna, top marks to you....Faye
Rallings
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Faye,
Thank you, Faye, for taking the time to share such thoughtful and detailed feedback.
We are delighted to hear that Anna remained patient, polite, and professional while assisting you, particularly during what we understand was a frustrating situation involving changes and associated costs. We appreciate that travel arrangements and fare conditions can sometimes be complex, and we are pleased that Anna took the time to explain each aspect carefully and address your questions throughout the process.
It is wonderful to know that you felt respected and appropriately supported during your interactions with Anna. Your recognition of her patience, professionalism, and courteous approach means a great deal to us.
We will certainly share your kind words and “top marks” with Anna and the wider team.
Thank you for choosing CheapFlyShop, Faye. We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Customer Support Department
I was helped by Raul
I was helped by Raul, he was friendly and worked fast.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Angus,
Thank you for taking the time to share your positive feedback.
We are delighted to hear that Raul was friendly, efficient, and able to assist you promptly. We truly appreciate your kind words and will be sure to share your feedback with Raul and the wider team.
Thank you for choosing CheapFlyShop. We look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I had a great experience with Jeff…
I had a great experience with Jeff while booking my flight. He was extremely helpful, professional, and patient throughout the entire process. Jeff provided excellent customer service, clearly explained all the available options, and helped me find a suitable flight at a good price.
His friendly and efficient approach made the booking process smooth and stress-free. I truly appreciate his assistance and would definitely recommend Jeff to anyone looking for reliable and professional service. Thank you, Jeff, for your outstanding support!
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Mudit,
Thank you for taking the time to share such a wonderful and detailed review.
We are delighted to hear that you had a great experience with Jeff and that he provided you with helpful, professional, and patient assistance throughout your booking process. It is particularly pleasing to know that he clearly explained the available options, helped you find a suitable flight at a good price, and made the overall experience smooth and stress-free.
Your recognition of Jeff’s friendly and efficient approach is truly appreciated. We will certainly share your kind words and recommendation with Jeff and the wider team.
Thank you for choosing CheapFlyShop and for placing your trust in our service. We wish you a safe and pleasant journey and look forward to assisting you again with your future travel plans.
Best Regards,
Customer Support Department
I reactive the tickets from Jeff
I reactive the tickets from Jeff
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cheapflyshop
Dear Barakatullah,
Thank you for taking the time to share your feedback.
We are pleased to hear that Jeff assisted you with your tickets and that you received them successfully. We truly appreciate your kind feedback and will be sure to share your recognition with Jeff and the wider team.
Thank you for choosing CheapFlyShop. We wish you a safe and pleasant journey and look forward to assisting you again in the future.
Best Regards,
Customer Support Department
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