I've had good experiences with this company in the past but on the 1st April 2022 I put in an order for about £100. It was never sent and just sat as "unfulfilled" in my account. Tried emailing 3 ti... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great company, happy with all my purchases from them so far. Will definitely use again. There were supply issues across the UK for Pokemon products due to Covid-19 and busy ports but Chase Games k... Mehr ansehen
Good selection on the website and reasonably priced - I specifically like that you can buy individual Pokémon cards for good prices. My order was dispatched a couple of hours after I’d paid and arrive... Mehr ansehen
Placed another order last Friday and cards arrived following Monday in great condition and were well packaged. One card was missing but issue was quickly resolved. Fantastic customer service and compa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chase Games Ltd is a Tabletop Gaming Centre and Board Game Cafe in the Town of Cannock in Staffordshire, which is close to Birmingham. Our main stock in store is Trading Card Games, with Pokémon and Magic the Gathering being our biggest sellers but we ...
Kontaktinformationen
Unit 1 Cannock Shopping Centre, WS11 1WS, Cannock, Vereinigtes Königreich
- 01543 573578
- chasegames.co.uk
Be careful preordering from chase…
Be careful preordering from chase games. Waited months for shining fates preorder while watching it appear on store shelves and at other online retailers. I decided to cancel today and was refunded promptly otherwise I would have given 1 star. As a first time customer I was referred by a friend and safe to say I won’t be back.
Christina
Excellent Customer Service!
Chase Games have always kept me updated, are quick to respond to emails, and have a very personal, yet professional touch to how they deal with customers. I cant recommend them enough and will continue to use them as my main retailer. Thanks Chase Games!!
Would definitely recommend
Great prices, prompt delivery and when an item was out of stock got an immediate refund on that part of the order.
Trustworthy!
Delivered as promised even when I messed up the postcode on delivery address. Would highly recommend! Cheap products compared elsewhere as well!
Easy to navigate wed site
Easy to navigate wed site, great selection of cards and fast dispatch!
Will definitely be using chasegames again!
Great shop had everything I needed and…
Great shop had everything I needed and sent them fast.
Favourite small business
Customer service is absolutely fantastic, everything I’ve ordered arrives very well sealed & very quickly! Will definitely be buying all of my Pokémon needs from here as they are the BEST!
Great company
Great company, happy with all my purchases from them so far. Will definitely use again.
There were supply issues across the UK for Pokemon products due to Covid-19 and busy ports but Chase Games kept us updated on Facebook, their website and via email- check your Junk folder as my emails always got sent there for some reason. I genuinely think they’ve done the best they can do, given the situation we are in.
Great Store
Absolutely great store for anything I'm ever after. I've always tried to use these guys if possible. This time they really managed to pull of a miracle by having some hard to get items in stock. Couldn't be happier with the service.
Shocking customer service
Shocking customer service, no care for the product or customer. Avoid.
Honestly shocking customer service.
Having made two separate preorders with…
Having made two separate preorders with this company (first time shopping with chase games) neither preorder has arrived and we are a month past the launch date. What makes matters worse is they haven’t even bothered to email me in relation to any order. Having checked the site they have listed numerous possible dates and timelines but nothing concrete. Two very disappointed children as all their friends have product. Clearly sold way more than they had been allocated and not a company we will shop with again.
Outstanding customer service
Outstanding customer service, always friendly, fast delivery and good prices. I even requested individual artworks on some boosters and they done exactly that, can not fault them. Definitely a customer for life now 👍
Items arrived quick and well packaged
100% Service | Would buy again
Simple and easy to use website, prices are reasonable and are not inflated due to the ongoing demand for products.
Ordered two Pokémon TCG items and they were shipped and delivered within a reasonable time frame.
100% would buy from here again!
Order cancelled after shipping?
Placed an order with this company received a shipping email and then I receive an email advising my order has been cancelled at my request (it had not) not impressed wouldn't recommend or use again
Great fast service all round no…
Great fast service all round no problems at all, would definitely use this company again.
Excellent Service
This is my Local Game Shop (LGS) and I've never been happier to finally have a place for all things board game so close to me, the family owned business is rife with care, passion and commitment to quality service and dedicated to giving everyone that purchases, plays or piques their interest the best deals and the best days.
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