traded my jaguar xe in for a brand new mg hs very suprised how good it is if you want a new car go see JAMES not pushy relaxed and extremely helpful i had no intentions of buying new only for james go... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After previously proving 5*reviews with this garage I was really disappointed to have recent poor experience over 2 weeks ago and STILL waiting on a call back. After spending just over £300 on a serv... Mehr ansehen
Fazian dealt with my purchase in a very friendly, patient, and professional manner despite all my telephone calls and the extreme heat. The whole transaction went very smoothly thanks to him and the... Mehr ansehen
Unternehmen hat geantwortet
Had a very good experience , Thankyou Gary Andrew’s you’ve been the best salesman we’ve had in all the years of buying cars, nothing to much trouble and explaining things to us, we r made up with Suzu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.
Kontaktinformationen
603-609 Liverpool Road, PR8 3NG, Southport, Vereinigtes Königreich
- enquiries@chapelhouse.co.uk
- chapelhouse.co.uk
4.2
Gut
1044 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience with chapel house…
My experience with chapel house southport Omoda / Jaecoo was a pleasant one, i asked for a lot (and i mean a lot!) of questions and all the chaps couldnt do anymore for me, Aiden, Dan and Philip were outstanding, a nice bunch of lads who were very knowledgable and also not pushy, you have a customer for life if that is how you treat customers, thank you!
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you so much for taking the time to share this, Danny 🙂
We’re delighted to hear your experience at Chapelhouse Southport OMODA / JAECOO was such a positive one. Asking lots of questions is exactly what you should do, and it’s great to know Aiden, Dan and Philip took the time to support you properly—knowledgeable, helpful, and never pushy is the Chapelhouse way.
“Customer for life” is about the biggest compliment we can get, so we’ll be sure to pass your kind words on to the lads. Thanks again for choosing Chapelhouse, and enjoy every mile!
What can I say about Richard and his…
What can I say about Richard and his team… First class at the point of sale and when after sales advice and help is required, he has the answers.
He is friendly, knowledgeable, informed and re-assuring!
What more can a customer ask for?
Why go anywhere else, superb.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your fantastic feedback.
We’re delighted to hear that Richard and his team provided first-class service both at the point of sale and with after-sales support. It’s great to know you found them friendly, knowledgeable, and reassuring throughout your experience.
We’ll be sure to pass your kind words on to Richard and the team. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Chapelhouse Warrington in the future.
Joey Chong was very helpful and made…
Joey Chong was very helpful and made the whole process easy to understand. Any questions I had were answered with professionalism.
Great job Joey
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback.
We’re thrilled to hear that Joey Chong provided such helpful and professional support, making the whole process easy to understand. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review, and we look forward to welcoming you back to Chapelhouse Southport in the future.
Overall pretty good Evalena on service…
Overall pretty good Evalena on service bay desk very friendly and efficient,been with them for 3 yrs the MG HS. was the best car I’ve ever had for space and comfort
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Paul.
We’re delighted to hear that Evalena provided friendly and efficient service at the desk and that your MG HS has been such a comfortable and spacious car over the past three years. We’ll be sure to pass your kind words on to her.
Thank you for taking the time to leave a review, and we look forward to continuing to support you at Chapelhouse MG Wigan.
Meeting joey was good he explained…
Meeting joey was good he explained everything and made everything so easy made you feel so welcome would recommend chapelhouse to anyone looking to get a new and used car from them .
Keith mundle
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Keith.
We’re delighted to hear that Joey made you feel so welcome and explained everything clearly during your visit to Chapelhouse Southport. It’s fantastic to know you would recommend us to others.
We’ll be sure to pass your kind words on to Joey. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.
Upgrading our car
We had a phone call to upgrade our car. Leeah (part of the sales team) was amazing, our car was late arriving and when it did arrive did have a problem. Leeah kept us as up to date as possible through the process. When realising our car wouldn't be fixed soon, she gave us the option of the same car just a different colour and made sure everything was pushed through quickly due to the long wait. Ray (another part of the sales ream) just told us what we wanted to hear, telling us as soon as our car arrived we could collect, but this wasn't the case. However, when the newer car was being pushed through he was quick with sorting out our new finance agreement.
I couldn't recommend Leeah enough, she did the best she could in a difficult situation.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for sharing your experience, Jessica.
We’re pleased to hear that Leeah provided exceptional support throughout the car upgrade process at Chapelhouse MG Wigan, keeping you updated and ensuring the situation was handled as smoothly as possible. We’ll be sure to pass on your kind words to her.
We appreciate your feedback regarding Ray as well and will use this to continue improving our service. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.
I didn’t purchase the car direct from…
I didn’t purchase the car direct from Joey at Chapelhouse, however the car was brought it from another dealership he was ever so helpful friendly and professional. I would highly recommend his services. 5 star ⭐ everyday for joey.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your kind feedback, Phil.
We’re delighted to hear that Joey provided such friendly, professional, and helpful service, even though the car was purchased from another dealership. It’s wonderful to know you’d highly recommend him.
We’ll be sure to pass your 5-star praise on to Joey. Thank you for taking the time to share your experience!
Picked up my MG HS 23 December 2026
Picked up my MG HS 23 December 2026. Can’t recommend highly enough the superb service I received from Ash (sales ) & Barry (sales manager) . I felt I was listened to by Ash when I was quite specific in the type & colour of car I was interested in. Nothing was ever too much trouble for any of the Team . Ash & Barry were always available to offer any help . Trade in & pickup all handled quickly & smoothly . I’ve even been back a few times with questions on help with settings in the car & they’ve always helped me straight away . So refreshing to deal with a company that treats a female with the same courtesy as a male. Can’t thank them enough & I love my new MG
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your wonderful feedback. Jan
We’re thrilled to hear that Ash and Barry provided such superb, attentive, and supportive service throughout your MG HS purchase at Chapelhouse MG Bolton. It’s fantastic to know they listened carefully, made the trade-in and pickup smooth, and continued to offer help even after delivery. We’re especially glad their professionalism and courtesy made such a positive impression.
We’ll be sure to pass your kind words on to Ash, Barry, and the team. Enjoy your new MG, and we look forward to welcoming you back in the future!
Excellent service throughout.
First class service.
Joey was exceedingly helpful throughout the transaction.
He is a pleasure to deal with .He made the complicated process seem easy. Thank you Joey.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Mr D.
We’re delighted to hear that Joey provided first-class service at Chapelhouse Southport and made the process easy and straightforward. It’s wonderful to know he was so helpful and a pleasure to deal with.
We’ll be sure to pass your kind words on to Joey. Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.
Gary
Gary was excellent from start to finish. Very efficient and helpful.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Janice.
We’re delighted to hear that Gary provided excellent, efficient, and helpful service from start to finish at our Southport dealership. We’ll be sure to pass your kind words on to him.
Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.
Joey is a great ambassador for MG…
Joey is a great ambassador for MG Chapelhouse Southport. We were interested in the MG plug in hybrid on the Motabilty scheme. Joey introduced himself and was so knowledgeable, friendly and attentive to our needs. We arranged a test drive the following week and he blocked time out so he could give us his full attention. He went through the full process and we left feeling valued and reassured. Nothing was too much trouble. we also met V who was also friendly. Both Joey and V offered an excellent customer experience. Thank you.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your fantastic feedback, Paul.
We’re thrilled to hear that Joey and V provided such knowledgeable, friendly, and attentive service at Chapelhouse MG Southport. It’s wonderful that Joey took the time to give you his full attention during the test drive and throughout the Motability process, ensuring you felt valued and reassured.
We’ll be sure to pass your kind words on to both Joey and V. Thank you for sharing your experience, and we look forward to welcoming you back in the future!
Buying an Omoda 9
I picked up my Omoda 9 today from Aiden Gray. He has been fantastic all the way through the buying process, from the moment we walked in, to the moment we drove away. His communication on the cars ETA has been great and he has went out of his way to make this really easy for us. He is extremely helpful and knowledgeable and nothing has been too much hassle. I am extremely happy with the experience from start to finish and love my new car! Thank you Aiden!
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your wonderful feedback, Michael.
We’re delighted to hear that Aiden Gray provided such fantastic support throughout your Omoda 9 purchase at Chapelhouse OMODA & JAECOO Southport. It’s great to know his communication, knowledge, and helpfulness made the process smooth and enjoyable from start to finish.
We’ll be sure to pass your kind words on to Aiden. Enjoy your new car, and we look forward to welcoming you back in the future!
Made buying a car easy at Chapel House
Excellent service from Dan Gargan at Chapelhouse Motors in Southport. I bought a Hyudai Tucson and Dan went above and beyond to make the process of buying the car easy and stress free, he explained the process in detail and arranged for a test drive and sorted the paperwork. The car is in excellent condition, Dan had arranged for it to be valated on day, he even sorted out an issue with the log book at the local Post Office, Cheers Dan for all your help and advice.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your fantastic feedback, K.
We’re thrilled to hear that Dan Gargan provided such excellent, thorough, and attentive service at Chapelhouse Motors Southport. It’s wonderful to know he went above and beyond—from arranging the test drive and paperwork to resolving the log book issue—making your Hyundai Tucson purchase easy and stress-free.
We’ll be sure to pass your kind words on to Dan. Enjoy your new car, and we look forward to welcoming you back in the future!
Myles was extremely helpful
Myles was extremely helpful with answering service questions. Took his time and showed her the benefits of the Jaecoo and what the schedules were. He explained in plain language she could understand. Will be definitely returning in the future
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Mr Murphy.
We’re delighted to hear that Myles provided such helpful and clear guidance on the Jaecoo service schedules, taking the time to explain everything in a way that was easy to understand. It’s great to know you had such a positive experience and plan to return in the future.
We’ll be sure to share your kind words with Myles and the team at Chapelhouse OMODA & JAECOO Warrington.
Easy and helpful
Easy and helpful, Dan G was very pleasant with a good balance between the serious and the not.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Keeley.
We’re delighted to hear that Dan G provided such a pleasant and balanced approach, making your experience at Chapelhouse OMODA & JAECOO Southport both easy and enjoyable. We’ll be sure to pass your kind words on to him.
We look forward to welcoming you back in the future!
Great experience!
Adam was really helpful! He made the experience of picking a new car super easy!
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your feedback, Nicola.
We’re delighted to hear that Adam made picking your new car so easy and enjoyable at Chapelhouse OMODA & JAECOO Warrington. We’ll be sure to share your kind words with him.
Enjoy your new car, and we look forward to welcoming you back in the future!
Joey has been excellent and charming…
Joey has been excellent and charming friendly and super patient. Knowledge and attention to care for motobility is perfect made sure my need was meet. 100%.star of Chapelhouse
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your wonderful feedback, Mr Brennan.
We’re thrilled to hear that Joey provided such excellent, patient, and attentive service, ensuring all your mobility needs were fully met. It’s fantastic to hear how highly you think of him—he truly is a star of Chapelhouse Southport.
We’ll be sure to pass your kind words on to Joey and the team. Thank you for choosing Chapelhouse, and we hope you continue to enjoy your vehicle!
Wes outstanding at his job
Brilliant experience, would highly recommend
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your fantastic feedback, Sean.
We’re delighted to hear that Wes provided outstanding service and that your experience was so positive. Your kind words and recommendation are greatly appreciated, and we’ll be sure to pass them on to Wes.
We look forward to welcoming you back in the future.
Outstanding service at Chapelhouse Omoda & Jaecoo Southport
I had an excellent experience purchasing my Jaecoo 7 from Chapelhouse Omoda and Jaecoo Southport, and I can’t praise the team enough.
From start to finish, the customer service was absolutely first class. Aiden, Dan, and Phil were all fantastic – friendly, professional, knowledgeable, and genuinely helpful throughout the entire process. Nothing felt rushed or pushy, and they took the time to answer every question and make sure I was completely happy with my choice.
The whole buying experience was smooth, transparent, and stress-free, which really makes a difference. I’m absolutely delighted with the Jaecoo 7 and the level of care shown by the team.
Highly recommend Chapelhouse Omoda and Jaecoo Southport, to anyone looking for a great new car and even better customer service. A brilliant experience all round!
Thank you Chapelhouse!
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your wonderful feedback!
We’re thrilled to hear that your experience purchasing your Jaecoo 7 at Chapelhouse OMODA & JAECOO Southport was so positive. It’s fantastic to know that Aiden, Dan, and Phil provided friendly, professional, and knowledgeable support throughout the entire process, making it smooth, transparent, and stress-free.
We’ll be sure to share your kind words with the team, and we’re delighted that you’re so happy with your new Jaecoo 7. Thank you for highly recommending Chapelhouse—we look forward to welcoming you back in the future!
Excellent service at Southport ChapelHouse Suzuki
Following my first Suzuki service with Chapelhouse in Southport, I have experienced an excellent customer service from a very knowledgeable and professional employee, called Julie Wainwright.
Will undoubtedly return when further support is required.
Regards
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Chapelhouse Motor Group
Thank you for your fantastic feedback.
We’re delighted to hear that Julie Wainwright provided such knowledgeable and professional service during your first Suzuki service at Chapelhouse Southport. It’s great to know you had an excellent experience and that you plan to return for future support.
We’ll be sure to pass your kind words on to Julie and the team. We look forward to welcoming you back.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.