Changing Keys - House Removals Bewertungen 

125
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The guys that helped did a fantastic job, loading and unloading, making sure everything was handled with care. The price was very reasonable as some quotes I received were almost double. They made a v... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I had a big move planned, from Sunderland to Devon, and I was really anxious about using a removals company, but everything with Changing Keys was amazing and made the process a huge relief. The comm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent Value with awesome admin staff and friendly and capable movers. Cosmin made the process to just the requirements by video call for the quote. Price was fantastic value. All communic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Changing Keys exceeded my expectations and gave me reassurance and peace of mind with my move. Excellent customer service provided by Cosmin, any queries were dealt efficiently and timely. On the day... Mehr ansehen

Unternehmensdetails

  1. Umzugsunternehmen
  2. Umzugs- und Lagerservice

Vom Unternehmen geschrieben

With 7 years of expertise, Changing Keys delivers exceptional house removal services across the entire UK, transforming the moving process into the best experience possible. Whether it’s a long-distance relocation, a short local move, or anything in between, we’ve got you covered. Our comprehensive offerings include packing, unpacking, dismantling and reassembling furniture, waste clearance, and even cleaning—taking the stress out of every step. We pride ourselves on flexibility with same-day bookings and a precise 1-hour arrival window, ensuring convenience and reliability. At Changing Keys, our mission is simple: to provide top-notch service with care and professionalism, making your move smooth and seamless, wherever you’re headed!


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

125 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.8

Alle Bewertungen

(125)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great Value and Customer Support

Changing Keys have provided support during my move to storage and then again from storage to the new property. I was able to contact them regarding any issues or questions during that time and they were always responsive and understanding.

They are fair and competitively priced. Would definitely recommend them to friends and family.

3. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with the service provided

Let me start by saying how impressed I was with Cosmin, the manager. His calm, respectful and caring nature calmed me down in between a stressful move. The quotes provided were lesser compared to other companies and we were assured at every stage of the move that things will be ok. We had a large fish tank with stand, 2 wardrobes, 2 beds, 2 sofas plus few other furniture and although it seemed like 2 van job, as the price was out of my bracket, Cosmin agreed to send 1 bigger van for the same price to get all the furnitures in, which cut the costs by half, which we really appreciated.

Then Ash, and his partner who came on the day of the move made sure they had a proper plan before the move and were really accommodating in placing the furniture and positioning them the way we wanted. They dismantled and installed everything on the same day and gave good care and attention when moving/storing things in the van. Ash was also very friendly and we felt like a friend came to help us out and not some ordinary mover.

Apart from the few nicks on the walls (all since the new build house walls are light plasterboards), I was really happy with their service. I would definitely recommend these guys for their calm, caring and friendly nature.

15. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very smooth house removal

The team made everything run smoothly even though I wasn't quite ready for them on the day.
They very quickly loaded all my belongings and at the other end they placed them in the required rooms.
I would highley recomend them

3. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Miss k jeray

Was very pleased the move the removal men very polite and helpful the move went great I would use them again very well price i would high recommend them to anyone moving

3. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient service

Efficient service, arrived at the agreed time and cleared the house very quickly. Happy to do more than one trip and everything arrived in good condition. Would definitely recommend.

1. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

We used Changing Keys to move over 100 miles and the whole process was excellent. Cosmin made the planning process very easy and had a calm, relaxed manner that instantly put me at ease. On the day of the move, Ash and his team arrived early and quickly got to work. They made a plan and managed to empty a 5 bedroom house in under 2 hours, handling all of our possessions with great care. At the new house, they unloaded all of the boxes into the correct rooms and were very efficient. Overall we had an excellent experience with Changing Keys and the cost was well below competitors and good value for money. I would recommend Changing Keys to anyone looking to move.

30. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cosmin was very clear and responsive to…

Cosmin was very clear and responsive to any phone-call or email that I made before and during the process. The quoted price was really competitive (only one other moving company gave me a lower price, but the reviews were not nearly as good). Cosmin provided everything as promised and on time. Two vans and five people turned up and did a brilliant job. Very polite, friendly and very efficient. I would definitely recommend this moving company.

9. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a breath of fresh air, brilliant

Working with changing keys took so much stress out of the whole house move process and planning. They have a great working method and really are seriously knowledgeable. I cannot recommend them enough for any house move, game changer and would not hesitate using them again.

1. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cosmin and his team were exemplary from…

Cosmin and his team were exemplary from the start and provided very good value for money.

We went from TW11 Teddington to BA4 Somerset on time and without any stress which is a major factor in moving house.

Would highliy recommend the srevice provided by Changing Keys!

31. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant! If I could give 10 stars I would!

Cosmin and the team did a brilliant job and I wouldn’t hesitate to recommend them. We found ourselves having to find a new removals company after our date changed and our original company couldn’t help. Cosmin & team stepped in at short notice. They were very cost effective compared to other quotes, speedy, efficient and extremely accommodating. We had an awkward staircase & narrow hall, and they managed to get everything in quickly on a sweltering hot day. They didn’t charge extra for dismantling/putting back together, shifted an extremely heavy sideboard without trouble and took extra care with an extremely precious painting that has great sentimental value. If I could give 10 stars I would.

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A most accommodating experience

These guys did a wonderful job for us and at pretty short notice too considering the requirement changed late in the day to include about half my stuff. I could see that my poor mum didn’t much fancy the move so they agreed to help pack too and move all on the same day. It really gave us the necessary get up and go to get this done. It was all in a days work for them and their enthusiasm carried us through the day and really took the stress out of it for us. They are careful and compliant which is reassuring and work the way you ask them too. A big thank you to the team from me, mum, dad and my bro. Thumbs up from us. Will definitely go back for them to help with the rest of the stuff when the time comes.

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Changing Keys to the rescue …

I was left in a bind after house purchase date was pushed forward. Cosmin and the team were very accommodating and managed to fit our move in on short notice.

Cosmin was extremely helpful with the details of the move and the price was ridiculously competitive. Cheaper than the majority of movers I had spoken to.

On the day the moving team arrived promptly, and were helpful in removing our belongings around our baby’s schedule. They waited patiently without making us feel rushed as we did final cleaning and then when we were waiting for keys.

Unpacking went as smoothly as the packing did. The team worked fast despite the lack of a lift and ensured our belongings were handled with adequate care.

I seldom leave reviews, however given the short notice and the level of professionalism throughout the move process, it was only fair to leave nothing but positive feedback.

I will definitely be recommending Changing Keys to all my friends and family.

27. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Could have been a better experience.

Move from London to Oxford:
On the positive side the company Supplied 5 people and 2 vans which made the process very quick and efficient. The team were very polite, courteous and helpful.
The price charged was very reasonable compared to other quotes and the company also agreed to transport some of my belongings to a different address in Oxford at no extra charge which i though was extremely kind.


On the negative side I believe that there was just not enough care shown with my belongings, the emphasis was placed on speed rather than care. The boxes were stacked badly in the vans and having previously discussed the transportation of my bike which I wanted packed well due to the cost of it I found it badly stacked on top of other items.

At the storage unit some of my belongings were left outside on the trolley once the movers had departed but I appreciate that this was down to mis communication so I am happy to take responsibility for this. The 3 stars are for the general lack of care especially the way that the storage unit was packed, really badly, it looked as though boxes were just thrown in, I was shocked at the state of it especially the fact that there were heavy boxes on top of softer items crushing the items underneath, just no organisation it just seemed as though no care was given to the possessions at all.

Overall I would say that their prices are reasonable and the workers were very polite and hard working but should slow down a bit and be mindful that you are handling your customers belonging and be respectful of that and handle them with care.
I would possibly use Changing Keys again because they were very amenable and hard working but I would ensure that I personally supervised every step of the operation.

26. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

We really liked these people

We really liked these people. Cosmin and Dylan were pleasant and helpful. A small amount of stuff got left behind, but as soon as I indicated this, they were back to pick it up. Our thanks. Will

25. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Brilliant removal services. Cosmin quickly answered all the questions I had and his team was very professional. They moved all my stuff quickly and carefully. I do recommend their services.

21. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and exceptional…

Excellent service and exceptional value! These guys know what they're doing. Punctual, professional and considerate. They moved us from our property in Balham and we were so pleased with their service. Cosmin and Dillan made sure we were happy from start to finish. Highly recommend!

21. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delighted

I am delighted with service I received from the guys at Changing Keys in my move from London to Manchester. Cosmin was quick to respond to any questions that I had, their quote was very competitive and they did a great job on the day. I can't fault them and would happily recommend them.

14. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Cosmin’s guys were amazing today. They turned up on time, were very polite and did a fantastic job getting me safely moved. I can’t praise them enough.
Many thanks 😊

11. März 2021
Bewertung ohne vorherige Einladung

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