Absolute shambles. My Nationwide/RSA emergency cover sent a CET engineer who lied through his teeth. He claimed he was fixing a part, then told CET my system was full of sludge—despite never even taki... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had an emergency drainage issue and contacted CET through their emergency number. Lady talked me through the process and engineer was booked for same day. Engineers rang me when on his way, and later... Mehr ansehen
I recently had the pleasure of having a plumber from ECT . I couldn't be more satisfied with the service provided. Every thing was handled professionally and efficiently. He arrived on time, and quick... Mehr ansehen
First class from start to finish. NatWest brilliant at logging the fault. Immediate confirmation from CET with appointment following day (Sunday). Call from technician when 20 minutes away. Technician... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
CET is a leading provider of Home Emergency solutions to UK insurance companies, supporting over 3 million customers across the UK. We deliver a full range of specialist property repair services including emergency repairs in the home, drainage survey, excavation and reinstatement and subsidence investigation. Since 1988, we have built a reputation for excellence due to the commitment of our 250 strong team of experts, focused on delivering an exceptional claims journey through technology and innovation. Speed and simplicity are assured through the stringent management of our Contractor Network of over 3,000 independent, accredited engineers across the UK and Northern Ireland. Continuous investment in new technology has also ensured CET has remained at the forefront of providing excellent customer experience and transparent claims handling.
Kontaktinformationen
East Building, Cable Drive, WS2 7BN, Walsall, Vereinigtes Königreich
- 0343 227 2362
- cet-uk.com
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Really pleased we woke up in a panic…
Really pleased we woke up in a panic but after speaking to our insurance company we were assured this would get sorted. The plumber was very pleasant and got everything sorted for us.
Excellent service from the engineer
Excellent service from the engineer, was on time extremely polite and very professional. He sorted the problem out quickly and also cleaned up after himself.
Would definitely recommend.
Excellent service
Excellent service. Engineer arrived within the hour. Boiler problem sorted. Now better than ever, cannot fault. Helpline lady very helpful, knew exactly what I was trying to explain. All round great service. Thank you.
Insurance.service paid for not delivered
After waiting for an hour and a half for someone to contact me re sorting out a home leak. They rang back to say they couldn't find a plumber for my area and told me to find my own. Not sure why I have been paying for home emergency insurance as essentially I have been left to sort it myself.
The engineer was very helpful and did…
The engineer was very helpful and did all he could to solve the issue.
Excellent service with perfect outcome
The team kept me well informed about the timing of their visit. They went ‘above and beyond’ to help me as my wife is seriously ill and recovering from major surgery. A first intervention failed to fix the problem but they had someone back with me first thing the next day, no quibbles.
In our mid 80'and water coming out if…
In our mid 80'and water coming out of emersion heater .call was answered very professionally. Communication whilst waiting excellant.Engineer very polite and knowledgeable...we were assured at all times that they were acting in our best interest..Well done
Excellent and quick response to a major…
Excellent and quick response to a major leak in the bathroom. The CET engineer arrived less than 2 hours of the first call to insurers and promptly sorted out the issue. Very professional. Thank you.
Friendly and informative
Friendly and informative. Very experienced and helpful. Came out on same day as phoned (Sunday).
Quick
Quick, efficient, friendly.
Excellent help and fixed the problem!
Very professional and helpful
Very professional and helpful
Home Emergency Response
So far, excellent staff members and electricians. Prompt response, Polite and extremely professional,
Steven was amazing
Steven was amazing. So friendly and I believe went the extra mile to fix my drainage problem. He worked very hard and I’m so grateful!!
Plumber arrived promptly
Plumber arrived promptly. Work carried out quickly and efficiently.
Couldn't have been better.
Speedy Professional Service
Called on Wednesday and they came out 0930 Thursday . The operative who attended was very knowledgeable and despite having to source a new hose (70
Mile round trip ) the job was completed by early afternoon .
We were kept informed throughout.
Blocked drain claim. Excellent service
I had to make a claim for a blocked drain that was overflowing on to my patio and I couldn’t fix it myself.
My call was dealt with quickly and politely with no quibbling as to whether it was covered under my policy or not. This has been a problem in the past for me with other providers.
An Engineer was assigned really quickly which exceeded my expectations and the communications were great throughout.
The Engineer who came was friendly, polite and skilled. He sorted the problem out very quickly and thoroughly.
All in all, I could not fault my experience of making a claim and so can highly recommend the company.
Excellent service for emergency home…
Excellent service for emergency home repair. Telephone answered promptly and simple process to action claim. Engineers visited within 4 hours and resolved the problem. Very impressed
Reliable company
Prompt response to my kitchen drain blockage.
1st plumber sent couldnt fully deal with the problem,so arranged for someone else to come out,the following morning.This was an urgent need under stressful situation for me as a funeral was leaving my house the following day.However CET delivered and the problem was resolved.
The plumber who came out to me was…polite, friendly, helpful, and professional.
The plumber who came out to me was really friendly, and polite. He was helpful and went out of his way to juggle things around to fit my job in before I had to leave for work.
Trying to get someone to contact the engineer however wasn’t as easy, in fact it was myself that arranged him to come early with me being at work. I had saved his number from an earlier contact with him.
The guy I spoke to in the office wasn’t as helpful.

Antwort von CET
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