Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Mehr ansehen
Unternehmen hat geantwortet
£3000 of carpets arrived with no warning to our house that was being renovated! I repeatedly emailed to say we needed 24 hrs notice to make room and get someone there! The delivery people emailed me 4... Mehr ansehen
Honestly, I was sceptical about ordering Amtico from an online retailer - it's a lot of money if it doesn't arrive or if its poor quality, etc, but was very happy with this company. I requested multip... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Kontaktinformationen
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Vereinigtes Königreich
- 01905 954045
- sales@carpetandflooringonline.com
- carpetandflooringonline.com
4.5
Hervorragend
419 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really great experience
Really great experience from support deciding which floor to go for all the way through to delivery. Price was better than anywhere else and the customer service was fab. Massive thanks in particular to Tom, thanks so much!
23. Januar 2024
Very helpful with excellent communication
Very helpful with excellent communication. We had to make several orders in order to get everything we needed for our project, which was laminate flooring and accessories. Tom, in particular, was very helpful throughout the process. A really good service, thank you.
19. Januar 2024
Bewertung ohne vorherige Einladung
Helpful advice and fast delivery.
20. Dezember 2023
Super Efficient
I contacted these guys after having problems with another supplier. They were so helpful. Within 2 minutes I’d placed the order. Seamless
3. Januar 2024
Bewertung ohne vorherige Einladung
Helpful and good service
Tom was very helpful in placing the order and sorting out additional stain protection at a competitive price.
Overall happy with the product as well as the service.
12. Dezember 2023
Cracking service on numerous occasions
13. Dezember 2023
Brilliant service and excellent to work…
Brilliant service and excellent to work with. They delivered beautiful flooring for me on time and very competitively priced. Would certainly use them again. Very knowledgable on the products.
27. November 2023
Bewertung ohne vorherige Einladung
Great price and delivered promptly
Great price and delivered promptly , would recommend
8. Dezember 2023
Excellent Advice and service pre sale and post…
Advice and service pre sale and post sale has been excellent and consistent from all the people I dealt with at this company. I purchased Amtico click flooring from them and found the price to be competitive but there were also objective in offering alternatives - they were not pushy, they were extremely efficient, responsive and responded to every query even months after the purchase. I would recommend them highly!!
6. Dezember 2023
Bewertung ohne vorherige Einladung
Excellent service!
28. November 2023
Great customer service.
Great customer service.
Tom went out of his way to help me get my flooring in time and delivered in a smaller vehicle following my instructions. Couldn’t thank him enough .
24. November 2023
Were really helpful when I was looking…
Were really helpful when I was looking for a particular laminate. I only needed a few planks which was no problem. Delivery was made within 48 hours. Excellent service
20. November 2023
really helpful and good value
20. November 2023
Did exactly what they said
10. November 2023
Antwort von Premier Carpet & Flooring Online
Thanks for taking the time to review us
Very helpful staff
Very helpful staff, I ran short of 1 box of LVT, phoned them up spoke to Tom and he was able to ring around and able to get me a box of tiles at cost price to enable me to complete me job, thanks very much for the service guys much appreciated.
8. November 2023
Antwort von Premier Carpet & Flooring Online
Thank you for your positive feedback, Tom will appreciate the mention :)
Great customer service & best prices
From making the first phone call and speaking to the lovely Tom we knew this was the right company for us.Tom was so helpful and friendly nothing was too much for him,I swapped and changed my mind on several occasions and he was very patient and professional. Giving great advice and reassurance. Small hiccup with the delivery however that was swiftly taken care of. Again by Tom ! We hadn’t heard of this company before and being the cheapest we was quite sceptical however this will be our go to flooring company for our future projects. Absolutely 100 % recommend. We went for the Amtico signature range which again is an amazing flooring. Thanks Tom best customer service we’ve experienced absolute credit to the company.
30. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Premier Carpet & Flooring Online
Wow, what a brilliant review. So glad we were able to help out and we look forward to hopefully assisting with your future flooring orders. Thank you!
Antwort von Premier Carpet & Flooring Online
That's great to know, thank you
3 of the 5 packs where damaged
3 of the 5 packs where damaged, 1 turned out to be the wrong sort they had mixed it up with another order.
I drove over and swapped my wrong pack with the person who had mine.
given £30 compensation which I think was pretty mean
18. Oktober 2023
Antwort von Premier Carpet & Flooring Online
We apologies for the inconvenience caused by this error, sadly sometimes mistakes do happen. We hope you are happy with your new floor
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