Caravan Coffee Roasters Bewertungen 721

Absolutely no problem from ordering to receipt of goods Thank you for your excellent service.

Love love love Caravan coffee! Won't use any other coffee beans.

Always great. Love the coffee, love the service.

I cannot drink normal coffee due to specific health reasons at present and was missing my regular coffee fix and then came upon Caravan decaf a lovely accent of plums and dark chocolate am now an avid drinker and thank you guys for such a wonderful coffee

Consistently the best and most adventurous coffee roaster in London. Exceptional service from Hayley and Libby on a repeat order after their courier let them down (not their fault and never had it happen before or since). Lovely people, better coffee.

Great tasting coffee as always. The coffee is always freshly roasted and is received always within a few days of roasting. Thanks Caravan!

I've been using caravan coffee since the beginning when they only had one shop in next month market. And I will be going to either South Bank or Covent garden to spend Eve after someone got me for my birthday, the consistency in the service stayed excellent and the food call quality as well.

Cracking coffee

Great range of products and customer service is top class - bag unsealed in delivery and replaced immediately with no issues - excellent

Very good!
Great service

Super clear- fast delivery and best of all- the coffee is amazing, A delight and highly recommended. Run don't walk

Caravan coffee was recommended. Having tasted various flavours with family i decided to order for myself. Easy ordering and prompt delivery. Thank you.

Very mixed experience.
First, the coffee and atmosphere are wonderful and I have given 5stars to their local shops in the past.

But the way they go about closing shops without any warning shows a total lack of care for their clients. I have been buying coffee (drink + beans for home) at the Savoy shop daily for five years. I went on the Tuesday, business as usual. I came back on the Thursday and the shop was closed. No sign, no explanation, to the point that I came back several times to check if it was definitive and only found the information on Google. The fact I had just reached the stamp for a free coffee is a funny if mildly frustrating anecdote, but what I find truly outrageous is that no notice or warning was shared with their customers in the days/weeks before and after. Caravan is missed on the Strand as other shops aren't as good but I will not give business to any Caravan anymore considering I have been treated in such a disposable manner.

The daily blend is a great coffee and worth every penny. Always arrives on time. Thanks.

Recently signed up for the subscription service. Absolute game changer I don’t ever have to worry about running out anymore and the coffee that’s sent out has been roasted within the last few days nice and fresh. Tastes even better than buying from the supermarkets etc.

I love caravan coffee and have purchased it for a long time. I always buy two big bags of espresso ground daily which lasts for a few months. When my order turned up in April it was whole bean. I was told I couldn’t exchange it (I wish I’d have queried further) but could go into store and they would grind it for me. So I did, at much inconvenience - they weigh a kilo each and I don’t live anywhere near a store and had my two children with me. The store were super helpful. But I returned home to find that because of the way it’s been ground there’s barely any taste to the coffee. But hey ho. However, then the next month two more bags of whole bean arrived!!! I was told I’d inadvertently clicked whole bean and subscription- I really find it hard to believe I made two mistakes! I was told I could just not accept the dpd parcel and it would be refunded and returned. But DPD ignored the note it needed to be signed for and left the coffee so I then had to return the whole bean, again at my inconvenience. I explained I clearly didn’t want whole bean as I don’t have a grinder and don’t want a subscription. So that I thought was the end of it. And then, today, I have received another notification a further two bags of whole bean are arriving. I’m not someone who complains frivolously but come on! So I’ve explained (which I wouldn’t have done were it not for today’s further debacle) that I want two new bags of ground coffee that I can actually taste - which I should have been allowed to swap for in the first place - I’ve been told I’ve been lucky that they have cancelled the subscription and will be doing nothing further. An absolute shambles and example of how not to delight customers. What a shame, I thought I was a life long customer!

Lovely coffee. Compostable pots. Prompt, efficient delivery

Responded quickly and positively to a problem