I had a great experience shopping at CaratLane! I purchased a beautiful pair of pearl earrings and a ruby ring, and I’m very happy with both. A special thank you to Prasad for being so helpful, patien... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased a mangalsutra from CaratLane and I am absolutely thrilled with it! The craftsmanship is gorgeous, and it looks even better in person than in the photos. Delivery was smooth, promp... Mehr ansehen
Unternehmen hat geantwortet
I received my nose pin on schedule and am very pleased with its design; this was my first purchase from CaratLane, and I am highly satisfied with the experience.👍 Thank you . A
Unternehmen hat geantwortet
I bought a pendant from CaratLane.us today for the first time, and overall, I had a very good experience. When I compared the US and India prices, I noticed almost a $170 difference after conve... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Juweliergeschäft
- auch in
- Juwelier
Kontaktinformationen
580 5th Avenue, Suite 523, 10036, New York, Vereinigte Staaten
- +18449222728
- contactus@caratlane.us
- caratlane.us
4.5
Hervorragend
4579 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a wonderful experience shopping…
I had a wonderful experience shopping online with carat lane and the product is very nice
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so happy to hear you had a wonderful online shopping experience and are pleased with your product! It's great to know you enjoyed your purchase.
Antwort von CaratLane - A Tata Product
Thank you so much for your wonderful feedback! We are thrilled to hear that you appreciate the design and quality of our product. We hope you continue to enjoy it!
Antwort von CaratLane - A Tata Product
Thank you so much for the review! We're thrilled to hear that you love the quality of your jewellery. We look forward to serving you again soon! ✨
Fantastic Customer Service
Darshini was extremely helpful and courteous. My issue was resolved within less than 5 hours!
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so glad to hear that our team was able to resolve your issue quickly and efficiently. We appreciate your kind words!
Received product as promised and fast delivery
Product quality is really good, we really liked it. I will recommend this.
21. September 2026
Antwort von CaratLane - A Tata Product
We're so glad you enjoyed the product quality and would recommend it. We appreciate your positive feedback!
Very good clarity and perfect finish!
21. September 2026
Antwort von CaratLane - A Tata Product
We are so pleased to hear that you are happy with the clarity and perfect finish of your item. Thank you for your wonderful feedback!
Prasad was very helpful and able to…
Prasad was very helpful and able to resolve my repair issue instantly. I would recommend Caratlane always
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear that our team was able to provide such prompt and effective assistance with your repair. We truly appreciate your recommendation!
Antwort von CaratLane - A Tata Product
Thank you for your wonderful feedback! We are so pleased to hear that you love our collection and that your delivery was fast and reliable. We truly appreciate your support!
Very professional
Very professional, solved my issue.thanks a lot.
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so glad we could resolve your issue professionally. Thank you for your kind words; we appreciate your feedback.
I have been getting Jewellery for my…
I have been getting Jewellery for my self from 2020 and for my daughter from 2021 after she was born. I adore the collection and keep adding few pieces every once in a while.
Designs are too good and difficult to choose just one and that’s what makes me to keep coming back for more.
Thank you Caratlane!!
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear that our collection has brought you and your daughter such joy over the years. It's wonderful to know that our designs keep you coming back for more. We truly appreciate your continued support!
Product perfection
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you for taking the time to share your feedback! We take immense pride in our design and craftsmanship, so hearing 'product perfection' is the ultimate compliment for our team. Enjoy your piece!
Beautiful jewelry, but the delivery experience could be smoother
Overall, I had a positive experience with CaratLane, particularly with the quality of the jewelry and the customer service. I purchased wedding bands and was very happy with the product itself. The designs are elegant, the quality is good, and I found the pricing to be competitive.
What stood out most was the customer service response when the order experienced significant manufacturing delays. My original order was delayed well beyond the initial estimated delivery date, which was understandably frustrating, especially because I needed the rings for an upcoming wedding ceremony. I had several conversations with the customer support team, and while the delay itself was disappointing, the team was responsive and continued to provide updates and work toward a solution.
What CaratLane is doing well:
Good quality and attractive designs at reasonable prices.
Responsive customer support when issues are raised.
Willingness to work with customers on international delivery arrangements.
What could be improved:
The biggest area for improvement is order fulfillment and communication around manufacturing delays. The original estimated delivery window was pushed back several times. The changing timelines made it difficult to plan around an important event. I would also recommend providing more proactive and consistent tracking updates when an order is delayed. Customers shouldn't have to repeatedly follow up to find out whether an order is still on schedule. I hope they can improve their manufacturing timelines and proactive communication for future orders.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We truly appreciate you taking the time to share your detailed feedback regarding your recent purchase of wedding bands. We are delighted to hear that you are happy with the quality, design, and competitive pricing of our jewelry, and that our customer service team was responsive in addressing your concerns.
We sincerely regret the significant manufacturing delays and the impact this had on your wedding plans. We understand how frustrating it must have been to experience multiple timeline changes, and we acknowledge that our communication regarding these delays could have been more proactive and consistent. We are actively working on improving our order fulfillment processes and enhancing our proactive tracking updates to ensure a smoother experience for all our customers. Your insights are invaluable as we strive to refine our services.
Quality is really good
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so glad to hear that you are happy with the quality. Thank you for sharing your positive feedback!
I love caratlane earring sets
I love caratlane earring sets. They are very simple for kids everyday use.
19. September 2026
Antwort von CaratLane - A Tata Product
We're so glad to hear you love our earring sets! It's wonderful to know they are perfect for everyday use for kids. Thank you for your kind words!
I recently purchased a mangalsutra from…
I recently purchased a mangalsutra from CaratLane and I am absolutely thrilled with it! The craftsmanship is gorgeous, and it looks even better in person than in the photos. Delivery was smooth, prompt, and the packaging was super secure. Having the backing of a Tata product gives total peace of mind regarding authenticity. Highly recommend!
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are absolutely thrilled to hear how much you love your recent mangalsutra purchase from us! It's wonderful to know that the craftsmanship and appearance exceeded your expectations, and that the delivery was smooth and secure. We truly appreciate your kind words about the authenticity and your high recommendation.
Quality and delivery service is very…
Quality and delivery service is very great and product is unique. We are happy to CaratLane showrooms in our town.
19. September 2026
Antwort von CaratLane - A Tata Product
We are so delighted to hear that you are happy with the quality and unique product you received, as well as our delivery service! It's wonderful to know that you appreciate having our showrooms in your town. Thank you for your kind words!
Good quality n design
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you for your wonderful feedback! We are so pleased to hear that you appreciate the quality and design of our products. We strive to create pieces that our customers will love.
Swetha was a great help
Swetha was a great help! She answered my questions with professionalism, responsibility, and integrity. I truly appreciate her patience and willingness to help. Thank you, Swetha, for the excellent support!
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear that you had such a positive experience with our customer service. We always aim to provide professional and helpful assistance, and we truly appreciate you sharing your feedback.
Beautiful Products and Helpful Service
The Caratlane team was super kind when they helped me place orders for necklaces that were unavailable in my region. The necklaces I received were so beautiful, and when there was an error with my delivery address, Dharshini was very responsive and accommodating and helped re-ship my packages to a new address.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear about your positive experience with us! It was our pleasure to assist you with your orders and ensure you received your beautiful items, even with the delivery address change. We appreciate your kind words.
Antwort von CaratLane - A Tata Product
Thank you so much for the 5-star review! We are thrilled to hear that you had an awesome experience with us. Your support means the world to our team, and we look forward to serving you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.