I had a great experience shopping at CaratLane! I purchased a beautiful pair of pearl earrings and a ruby ring, and I’m very happy with both. A special thank you to Prasad for being so helpful, patien... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased a mangalsutra from CaratLane and I am absolutely thrilled with it! The craftsmanship is gorgeous, and it looks even better in person than in the photos. Delivery was smooth, promp... Mehr ansehen
Unternehmen hat geantwortet
Having worn these earrings for about two years now, I would recommend that you not buy these earrings if you or the person you are buying for has hair that comes below your ears. The butterfly design... Mehr ansehen
Unternehmen hat geantwortet
I ordered an item to the US. It was a fast and seamless delivery. What impressed me about their service the most was a quick and satisfying resolution to an issue I noticed with the product.
Unternehmen hat geantwortet
Unternehmensdetails
- Juweliergeschäft
- auch in
- Juwelier
Kontaktinformationen
580 5th Avenue, Suite 523, 10036, New York, Vereinigte Staaten
- +18449222728
- contactus@caratlane.us
- caratlane.us
4.5
Hervorragend
4581 Bewertungen
Bittet Kunden um Bewertungen
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It’s been a good experience so far
It’s been a good experience so far. I’m a very local customer to them since 2017. Prasad has been helpful lately with exchanging and getting the right product
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for being a loyal part of the CaratLane family since 2017! We are truly grateful for your continued trust over the years.
We are delighted to hear that Prasad provided exceptional support with your exchange and helped you find the perfect piece. We will be sure to pass along your kind words to him—he will be thrilled to know he made a difference!
Thank you for your review, and we look forward to serving you for many more years to come.
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share your review! We are delighted to hear that you love your new gold charm and that the custom engraving turned out just as you envisioned.
Knowing that the piece met your expectations means the world to us. We hope you cherish this special piece for years to come!
Antwort von CaratLane - A Tata Product
Thank you for sharing your feedback with us. We are truly sorry to learn that your experience did not meet your expectations. Delivering high-quality jewelry and exceptional service is always our top priority, and we regret that we missed the mark this time.
We would love the opportunity to make this right for you. Please reach out to us directly at cs@caratlane.us and our team will look into this immediately to resolve the issue.
Good service
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We’re delighted to hear that you had a great experience with our service. Your satisfaction means everything to us!
Worked with Devadharshini and team on a…
Worked with Devadharshini and team on a return and exchanging for a custom ring. Happy with the smooth process and the prompt replies from the Devadharshinin.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so pleased to hear about your smooth experience with the return and exchange process for your custom ring. We appreciate your kind words about our team's prompt replies. Thank you for sharing your positive feedback!
Good quality
Great products, expitited shipping and love the designs. Cute and delicate
10. September 2026
Antwort von CaratLane - A Tata Product
We're so happy to hear you love our products, the designs, and our expedited shipping! We appreciate your kind words.
Antwort von CaratLane - A Tata Product
That makes our day! 😊 We are so thrilled to hear that you love how it looks.
Thank you so much for taking the time to share your feedback with us.
Not a good quality highly recommend not…
Not a good quality highly recommend not to buy
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are genuinely sorry to hear about your disappointment with the quality. We appreciate you taking the time to share your feedback, and we will certainly look into this matter.
I truly appreciate the smooth and…
I truly appreciate the smooth and hassle-free jewelry exchange process. Working with Aanchal was very easy, helpful, courteous, and professional, and all my concerns were addressed with care. Thank you for making the experience so pleasant!
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you for sharing such wonderful feedback! We are delighted that your exchange went so smoothly and that Aanchal took such great care of your concerns. Your kind words mean the world to our team, and we can’t wait to welcome you back! 💖
I had a great experience visiting…
I had a great experience visiting Dallas and New Jersey stores.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you had a great experience visiting our Dallas and New Jersey stores. Providing excellent, hands-on service in-store is always our top priority. We look forward to welcoming you back during your next visit! ✨
Quality of products are very durable.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so glad to hear that you find the quality of our products to be very durable! Your positive feedback is truly appreciated.
Antwort von CaratLane - A Tata Product
We appreciate you sharing your feedback regarding the band's thickness. We are always looking for ways to improve our products.
I love your services
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to leave us this fantastic review! We are delighted to hear that you had a great experience with our service. Providing seamless and dedicated support to our customers is always our top priority. We look forward to assisting you again soon!
I love the products and how customer…
I love the products and how customer service is when I have questions about any item.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so happy to hear you love our products and appreciate the helpfulness of our customer service team! It's wonderful to know we could assist you with your questions.
love the products
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for your wonderful review! We’re thrilled to hear that you love your jewelry pieces. Knowing our craftsmanship brought a smile to your face means everything to our team. We look forward to serving you again soon!
Prasad was wonderful and quick in…
Prasad was wonderful and quick in assisting. Thank you!
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so glad to hear our team provided wonderful and quick assistance. Thank you for sharing your positive feedback!
my earrings i bought it in last october…
my earrings i bought it in last october its been almost 1 year those are good
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for leaving this wonderful update! Hearing that your earrings are still going strong and bringing you joy almost a year later is the absolute best compliment we could receive. We design our jewelry for lasting durability and daily wear, so it truly warms our hearts to know they’ve stood the test of time.
We appreciate your continued support and look forward to helping you find your next favorite piece!
good and the product was great
5. August 2026
Antwort von CaratLane - A Tata Product
Thank you so much for the 5-star review! We are so glad to hear that you had a great experience and love your product. Your support means the world to our team, and we look forward to serving you again soon!
I have not received the product yet
I have not received the product yet. It’s been almost 2 weeks since I ordered. The initial delivery date for the address was 5-7 business days from the day I had placed the order. This is super frustrating.
7. September 2026
Antwort von CaratLane - A Tata Product
We sincerely apologize for the delay in receiving your order. We know how frustrating it is to wait past the expected 5–7 business day delivery window, and we take full responsibility for the distress this has caused.
Please send your order number directly to Support Email in our website. so our team can immediately trace your package with the carrier and resolve this for you as a priority. We value your business and hope to make this right!
wonderful !
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear that you had a great experience shopping with us. We appreciate your kind words!
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