Caple Bewertungen 2’164

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't praise Caple enough for their after sales service (and obviously their kitchen products). I was helped with a warranty matter by Chan, who couldn't have done more to understand and resolve my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed advice and help with an additional sink part, Staff Member Chelsea Lake was extremely helpful and very quick in her responses. Part was found and added to my order, thank you Chelsea :-)

Bewertet mit 5 von 5 Sternen

A great brand making products and able to answer questions about them when needed. Quality is amazing, both the sink and the taps/wastes look beautiful. Customer service was brilliant and Hannah reall... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

When I emailed I had a response almost immediately. Emily Walsh sorted my problems straight away and it's a long time since I have seen such courtesy and efficiency in correspondence! Nowadays this k... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Informationen, die aus verschiedenen externen Quellen stammen

Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

2164 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Attended the Caple Experience with The Kitchen Depot

Attended the Caple Experience with a few colleagues on 03.03.26.
The showroom is absolutely stunning lots of inspiration photos taken, great selection of products out on display to interact with.
Lauren was a great host, terrific cook, and her product knowledge second to none.
Thanks to both Iain and Lauren for their hospitality was very much appreciated.
Would have loved helping with the meal and getting a true representation of using the sense premium ovens and going through the settings more hands on using the various functions, maybe something to think about in the future to make it more hands on and getting to experience working with the products at the same time.
All in all a recommended visit, have come away with lots of additional knowledge about Caple and its products.

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your detailed review! We're delighted you enjoyed the Experience Day and found the showroom inspiring. Lauren and Ian will be thrilled to hear your kind words. We appreciate your suggestions about making it more hands-on and will definitely consider this for future visits. We're glad you came away with lots of knowledge about Caple and its products!

Bewertet mit 5 von 5 Sternen

Great service!

The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!

25. Februar 2026
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Antwort von Caple

Hi Neil, Thank you for your review! We're so glad Olivia was able to resolve the delivery issue quickly and get your item to you. We really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

this is my 4th caple steem oven the…

this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer

24. Februar 2026
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Antwort von Caple

Thank you for your review and for being a loyal Caple customer. We're sorry to hear about the issues with your earlier ovens, but glad to hear the third one lasted 12 years. We hope your new SO111S steam oven gives you many years of brilliant performance too! Caple

Bewertet mit 5 von 5 Sternen

Very impressed

From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Caple

Hi Sheryl, Thank you for your review! We're delighted to hear that your buying experience was easy and that your oven is working brilliantly. We really appreciate your feedback! Caple

Bewertet mit 5 von 5 Sternen

An amazing experience day with Caple

An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your lovely review! We're so glad you enjoyed the experience day and got to see our appliances in action. We really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Hannah was brilliant

Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your review! We're delighted to hear Hannah was able to help and correct the mistake. We really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Great customer service!

I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Hi Jann, Thank you for your kind review! We're thrilled to hear that Olivia went above and beyond to help, even though the product wasn’t a Caple one. We really appreciate you sharing your experience and your kind words about our customer service!

Bewertet mit 5 von 5 Sternen

Excellent and efficient service

Excellent and efficient service from Willow Neal

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Hi Amanda, Thank you for your great review! 😊 We're delighted to hear you received excellent and efficient service from Willow Neal. We'll be sure to pass on your kind feedback. Caple

Bewertet mit 4 von 5 Sternen

Good quality products

Good quality products, totally satisfied with the ordering, delivery and overall service.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality of the products and that your ordering and delivery experience went smoothly. It’s great to know our service met your expectations. Thanks again for taking the time to share your feedback. Caple

Bewertet mit 5 von 5 Sternen

I needed new strainer plugs and didn’t…

I needed new strainer plugs and didn’t want cheap ones that didn’t fit and leak so decided to buy directly from the supplier of the sink
I needed 2 but bought 3 so that I didn’t have to pay postage and now have a spare. They came quickly packaged really well and I was advised all the way
A well run company

22. Februar 2026
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Antwort von Caple

Thank you for your feedback! We’re glad everything arrived quickly and well packaged, and that your strainer plugs fit perfectly. Caple

Bewertet mit 5 von 5 Sternen

Honesty and true customer service

Honesty, a rapid response to customers, no quibbling from Caple about honouring their 5 year warranty, and a very efficient spare parts supply of ceramic inserts to taps. Extremely reliable

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your kind words! We’re thrilled to hear our team’s service and reliability have met your expectations.

Bewertet mit 5 von 5 Sternen

Have had an amazing kitchen

Have had an amazing kitchen, but then moved house so now I need a new one! So far I have replaced the oven and am hoping to get a whole new kitchen. Great appliances and the units are really good. Would recommend!

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your review! We're delighted to hear you’ve enjoyed your kitchen and appliances, and we’d be thrilled to help with your new one. We really appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

I had occasion to contact Caple…

I had occasion to contact Caple customer services to address a small problem with a recently installed Caple kitchen tap. Oliver was quick to respond and a great help resolve the issue. Very pleased with the service.

25. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your review! We're glad Oliver was able to help quickly and resolve the issue with your kitchen tap. We really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

My issue was sorted in one day

My issue was sorted in one day. Very good customer service from Oliver. Thank you.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Thank you for your review! We're delighted to hear Oliver was able to resolve your issue so quickly. We really appreciate your feedback! Caple

Bewertet mit 5 von 5 Sternen

Had to contact service department on an…

Had to contact service department on an installation question.
Chan replied within the hour and he gave us the advice needed to complete successful install.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Hi Mark, thanks for the great feedback! We'll be sure that Chan knows you appreciated his help. Caple

Bewertet mit 5 von 5 Sternen

Dreamwork makes the Teamwork.

Willow & Hannah are just a part of a great response team. They are very proficient in the roles they do. Thank you!!!

25. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

Love this, thanks for letting us know, we'll make sure Willow and Hannah knows you appreciated their help! Caple

Bewertet mit 5 von 5 Sternen

I purchased a Caple sink approximately…

I purchased a Caple sink approximately 5 years ago.
I somehow lost the logo overflow cover .
I contacted caple customer services on Monday, and received a free replacement one today.
Very impressed!

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Caple

We really appreciate your feedback! It’s great to hear you’re impressed with the fast and helpful service.

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