I can't praise Caple enough for their after sales service (and obviously their kitchen products). I was helped with a warranty matter by Chan, who couldn't have done more to understand and resolve my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed advice and help with an additional sink part, Staff Member Chelsea Lake was extremely helpful and very quick in her responses. Part was found and added to my order, thank you Chelsea :-)
A great brand making products and able to answer questions about them when needed. Quality is amazing, both the sink and the taps/wastes look beautiful. Customer service was brilliant and Hannah reall... Mehr ansehen
Unternehmen hat geantwortet
When I emailed I had a response almost immediately. Emily Walsh sorted my problems straight away and it's a long time since I have seen such courtesy and efficiency in correspondence! Nowadays this k... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Kontaktinformationen
Fourth Way, BS11, Bristol, Vereinigtes Königreich
- 011793819000
- sales@caple.co.uk
- caple.co.uk
4.7
Hervorragend
2164 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic experience day. Friendly informative and great over-all experience. Highly recommend!
Fantastic experience
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thank you for your kind review! We're thrilled you had a fantastic and informative experience and really appreciate your recommendation.
Great visit to Capele today
Great visit to Capele today – a really informative and enjoyable time. The range of products on display was excellent and it was great to see the depth of quality and innovation across the range.
A special mention to Josh, whose cooking was fantastic – she really does wonders in the kitchen and made the visit even more enjoyable. Also a big thank you to Fiona, who is a world of knowledge and incredibly easy to do business with. Her insight into the products and the market was extremely valuable.
Visits like this really highlight the importance of strong supplier relationships and the value of working closely together.
We’re very much looking forward to continuing to build and grow our business partnership with Capele in the future.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Kevin, Thank you so much for your feedback! Just to check, assume you meant Jo, not Josh? Either way, we’re thrilled you enjoyed the visit and the team’s expertise! Caple
Visited the Caple showroom and was…
Visited the Caple showroom and was treated to some excellent cooking and fantastic customer service
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Brett, Thank you for your lovely review! We're so pleased you enjoyed your visit to the Caple showroom, along with the cooking and customer service. We really appreciate your feedback. Caple
great service so speedy
Response to our query with regard to the replacement part within minutes.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Robert, Thank you for your review! We're glad we could respond quickly and help with your replacement part query. We really appreciate your feedback. Caple
Excellent customer care from Hannah…
Excellent customer care from Hannah made sure I received the right product for my now obsolete Capel cooker hood. Highly recommended
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Sarah. Thank you for your kind review! We're delighted Hannah was able to help you find the right part for your Caple hood. We'll be sure to pass on your lovely feedback. Thanks again for the recommendation! Caple
Cant fault them at all.
Cant fault them at all.. delivery was super quick and communication was great..
Bins are excellent quality too..
3. März 2026
Antwort von Caple
Hi Simon, thank you for the positive review! I'm glad to hear you are happy with the quality of the bins, we love them as well! Let us know if there is anything else we can help you with. Caple
Was invited to the caple experience and…
Was invited to the caple experience and was impressed with their selection and service. Lauren was extremely knowledgeable and answered any questions we had. I wouldn't hesitate in recommending caple products
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Garry. Thank you for your kind review. We're pleased to hear you enjoyed your visit to the Caple Experience and that Lauren was able to help with your questions. Caple
Had kitchen fitted two and a half years…
Had kitchen fitted two and a half years ago and Caple sink and tap was fitted. Recently the tap started dripping and as it was covered by Caples 5 year guarantee I contacted the firm for help. After sending a copy of the invoice and pictures of the tap Caple sent me a complete tap kit and I fitted a new cylinder which had been faulty. I cannot praise the firm enough for their customer service and the prompt delivery of the required items.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thank you for your lovely feedback Mr Makinson. We're sorry to hear you experienced an issue with your tap, but we're pleased we were able to resolve it quickly for you. Caple
Very capable call handler.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thats great news, thanks for letting us know Clifford!
Antwort von Caple
Hi Gordon, Thank you for your review. We're delighted to hear you found the ordering process easy and that your delivery arrived quickly. It's also great to know our team provided polite and helpful communication. Caple
Easy to order and quick delivery
1. März 2026
Antwort von Caple
Thats great news, thanks for the 5 stars, Matt!
Brilliant Customer Service
I ordered spare filters for our extraction fan. Placed the order over the weekend, received an update Monday morning and items despatched same day, with arrival on Tuesday. I am really impressed by the service and especially the comms from Willow, who made contact to make sure everything was correct. Really great service
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thank you for your kind review. We're so pleased to hear you were impressed with the service and communication! If there is anything else we can help you with, let us know. Caple
Antwort von Caple
Thanks for the 5 Stars Richard, glad you are happy with everything! Caple
Antwort von Caple
Thank you for your review. We're pleased to hear the communication around your order was helpful and that your delivery arrived on time. We appreciate your feedback. Caple
Great response to request for help
A part fell off our kitchen sink, and the company responded swiftly and very kindly sent a replacement free of charge by post. Great service!
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thank you for your kind review. We're pleased we could resolve the issue quickly for you and that the replacement part arrived safely. Caple
Fantastic experience with Dan & Jo
We came for an experience day as part of setting up our new kitchen showroom. Dan and Jo pulled out all the stops, spent the time showing us all the products and Jo cooked us a delicious 3 course meal, with goodies to take home! Thank you to them both and we look forward to working together moving forward
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Hi Sarah, Thank you for the lovely review. We're so glad you enjoyed the experience day and that Dan and Jo looked after you so well. It’s great to hear you enjoyed the food and had the chance to explore the products. We look forward to working together! Caple
Product Experience Day
Had an experience day and both Dan and Jo were fantastic. Showed us all the products in detail and Jo cooked us up a storm! Delicious food! Thank you all and look forward to working with you all.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
HI Bradley, Thank you for the great review. We're really glad you enjoyed the experience day and that Dan and Jo took good care of you. It’s lovely to hear you enjoyed the food too! We look forward to working together. Caple
Antwort von Caple
Thank you for your review! We're delighted to hear you enjoyed the experience and found the products to be of such a high standard. We really appreciate your feedback! Caple
MKM Hartlepool
MKM Hartlepool
We use caple Caple with nearly every kitchen order and they are lovely to deal with, The sales team are always lovely to deal with and very helpful. Our Local Rep Phil is also very helpful and goes the extra mile to help.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Caple
Thank you for your kind review! We're thrilled to hear you enjoy working with our team and that Phil goes the extra mile to help. We really appreciate your support and feedback! Caple
Unbelievably fast delivery and great…
Unbelievably fast delivery and great communications, great service all round
19. Februar 2026
Antwort von Caple
Hi Mark, thank you for your review! We're so glad you were happy with the fast delivery, communication, and overall service. We really appreciate your feedback! Caple
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