capitaloneshopping.com Bewertungen 

479
•
TrustScore 1 von 5

1.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I'm very disappointed in this site. I used Capital One Shopping over Rakuten several times when booking Viator excursions for my last trip. Now when I've completed the trip, I look at the website an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My CapitalOne Shopping account was hacked and the person that accessed my account illegally redeemed my rewards for a gift card and used the gift card. I've submitted 4 help requests to report the fra... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I got the same fantastic offers they stalk my browser history several days in a roll. So my son who got very tight budget on college decided to purchase a couch from JC Penny for the $100 back on >$30... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If I could I would leave negative rating. I had dollars accumulated, linked my credit card so I could get a gift card & then all my Capital One shopping rewards disappeared down to $1.75!!! This sit... Mehr ansehen

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1.1

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TrustScore 1 von 5

479 Bewertungen

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1.1

Alle Bewertungen

(479)

179 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Immediately got Banned for No Reason

I tried to use the account activation bonus for eBay (spend $100 get $50) but my account got terminated the day after I spent the $100. So now I have no rewards and no account!

Update: I emailed customer service and got a canned response saying that inbox is no longer monitored. There was a link for a supposed online help form. Followed it to a page that would briefly show some info and then would change to a loading error code. Found a different help page on my own which provided a customer service email… you guessed it, the one that’s no longer monitored.

23. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Capital One Shopping Needs To Be Shut Down

I just had a terrible experience with this scam company. I had been saving my points for a very long time, enough to have $235 in credit coming. I decided to cash in so linked one of my credit cards with them so they could put the cash into my card company. They said they had to verify my account. A week later, I got an email from my credit card company saying that Capital One Shopping would not receive any information from them. I checked my Capital One Shopping account and it showed I only had 25¢ credit in my account, a far cry from $235.25 that was in there a week before. I started checking and saw that there was a gift card from Macy's in the amount of $235 that I could claim. I emailed them and said I didn't shop at Macy's and if I had to get a gift card to let me choose which one I wanted. Next thing I know I get another email saying "sorry, your account has been deleted, and once you delete your account, we have no way of checking on anything." I was furious. I went to my Capital One Shopping folder in my email as I always saved the credits I got from them as well as having a quick link to the site. I don't know how they did it, but my folder was empty! Not a single email in it that I could use as proof that I had earned all those credits. I wish to God I had never started with them and stayed with the tried & true like MyPoints, Swagbucks, and InBox Dollars, anyone but Capital One Shopping, they are a very fraudulent site and needs to be shut down!

8. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worse experienced yet. Closing my account.

Consumers note that tracking disappears from their account purchase history, leaving them with no official record or statement to prove they earned a discount. When users try to dispute missing statement credits, they report being ignored by help teams or getting stuck in endless verification loops. Users frequently report that the platform tracks their activation but fails to pay out the promised cash-back or shopping credits.

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

3 phones and years later this malware…

3 phones and years later this malware of a extension keeps making its way back. Received an email yesterday 🤯. Thought I finally scrubbed all of it a long time ago. It is a scam. I do not believe it is part of capital one.

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

where is my cashback

when i bought a hobbs dress several months ago i was offered a 25% cashback with Capital One. i was told how much this was and it was confirmed. however since then i have heard nothing even though i should have received it back in June at the latest. it was due 30-90 days after purchase. There is no information i can find on how i get this. i have used Quidco cashback site very successfully for several years and they are always fair and pay the cashback. this just seems like scam. i could be wrong but if so would expect they will contact me

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

All of my money and pending transactions are gone!

UPDATE: They have now closed my account and blocked me. I can't believe this scam is associated with Capital One.

Had more than $600 and many pending transactions in my account. Went in to account and now have 0 balance and no history at all even though I have redeemed money for gift cards in the past and have had many transactions. Contacted customer service via the only way possible - email - and finally received a response today. They requested I send them some information and after I did, they said they could do nothing because I closed my account. WHAT??? My account is still open with a 0 balance and no history or transactions. This is fraud, and if my account is not made whole again, I will pursue other ways to make it so.

13. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Capital one took away my rewards without explanation

Capital one took away my rewards. I had over 50 dollars just disappear from my rewards balance with no explanation what-so-ever. It's one thing to say something is not eligible for a reward, it's an entirely different thing to take away rewards after they have been approved and posted to your account, that's theft. That's not acceptable, I guess I'll be getting rid of Capital One and moving my business elsewhere.

15. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Same thing happen to me as everyone…

Same thing happen to me as everyone else I would get $45 or $25 and if I don’t reedem it right away they would money alway and or once u reedem it next time u log in u will be negative for no explanation or reason. If anyone is suing or doing a class action lawsuit plz let
Me know

19. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very frustrating. Don’t do it.

I used their link for a transaction and in turn they gave me a $60 balance so I purchased a gift card. A month later they put my account in the negative for $60 because they say I either cancelled or modified my original order. I did neither. Plus, I should have another $60 in my account just for joining because it’s been over 3 months and it’s not there. Save yourself the headache and steer clear of this reward site.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wish I had read the reviews before I…

I wish I had read the reviews before I signed up. I got my credits and when I went to cash them out they had to link to my bank for verification. They dont actually pay your bank so not sure why they do this. It says 3 to 5 days and it has gone beyond that and my account seems to be stuck in verification. I have emailed twice and got generic canned replies. No help. I deleted the browser extension and am going back to Rakuten. At least they follow through and pay what is promised...and they have real customer service.

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Capitalone Shopping is changing

Capitalone Shopping is changing . The percentage you get when making a purchase is kind of sad. I have co lost my hungar to shop which is not a bad thing. I will save money and I will not miss the .40 or 1.50.

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If there was a lower rating I would use…

If there was a lower rating I would use it.
I tried to use my gift card in a retail store and it was not valid. I tried to use the same gift card on line with the same result.
I have called Capital One who referred me to Giftcards.com who referred me to Tango. No one is able to assist me. I get dropped calls, advertisements and requests for reference numbers which I don't have.

22. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I expected to see a credit on my credit…

I expected to see a credit on my credit card statement using Capitalone shopping rewards. You have to download the CapitalOne Shopping app and the only way to redeem credit is to buy more. This is not a rewards program at all. It is not worth the hassle. If its a rewards program, you should be able to use it against your credit card balance.

21. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customer Service is just AI

Customer Service is just AI. no matter which way you phrase or ask your question/concern, you will never get an actual answer. its just a few scripted responses ! eventually they will ask you to start from scratch "for security purposes please start a new claim".

they will monitor all your data, then offer links with reward bonuses which mostly will be ineligible. cant even dispute the eligibility till the return window is closed. its fraud!

15. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Offers rarely come through

Don't give them your shopping data for free. Their promotions and supposed reward offers almost never come through. And it's impossible to get help. Use other cards!

12. Juni 2026
Bewertung ohne vorherige Einladung

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